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Added 11 mins ago
TO
Attendant I, Maintenance, Community Centres
Town of Whitby
Brooklin, ON
- Part-time
Vacancy Statement: Unless specifically stated, all job postings at the Town of Whitby are to fill existing vacancies within our organization.
Added 11 mins ago
TO
Pool Coordinator
Town of Whitby
Oshawa, ON · Civic Recreation Complex
- Part-time
Vacancy Statement: Unless specifically stated, all job postings at the Town of Whitby are to fill existing vacancies within our organization.
Added 26 mins ago
SV
Executive Assistant
St. Vincent's Hospice
St. Vincent's, NL · St Vincent, NL
- Full-time
…in the provisions of the Act unless otherwise stated in the job description. Unless stated, you are required not to withhold information about convictions which for other purposes are…
Added 26 mins ago
Letter Carrier - Delivery Agent and Postal Clerk
Canada Post - Postes Canada
Grand-Mère, QC
Extensive classroom and on-the-job training about your duties and safety on the job
Added 1 hour ago
LH
2600002362 - Registered Nurse
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Full-time
Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part…
Added 1 hour ago
Health Records Clerk
Sinai Health
Toronto, ON
Perform other duties consistent with the job classification as required
Added 1 hour ago
Relief Condominium Manager
Del Property Management
ON
…Managers during vacations, absences, special projects, or interim vacancies. This role provides comprehensive property management services to maintain operational continuity across…
Added 2 hours ago
Rural and Suburban Mail Carrier (Corporate Provided Right Hand Drive Vehicle)
Canada Post - Postes Canada
Stanbridge East, QC
Area of Competition: Applicants residing within 75 km from the Post Office in which this job is located are preferred
Added 2 hours ago
Postal Clerk
Canada Post - Postes Canada
Port Hardy, BC
Added 2 hours ago
L
Guest Experience Lead | Westmount
lululemon
Montreal, QC
- Full-time
Added 2 hours ago
GC
Duty Supervisors - Paramedic Services (Permanent, Part-time)
Grey County
Owen Sound, ON
- Part-time
Grey County's Paramedic Services department is recruiting for permanent, part time Duty Supervisors. This job posting is for existing vacancies. The wage rate for this position is $55.88 -…
Added 3 hours ago
L
Educator | Kingsway Mall
lululemon
AB · Edmonton, AB
- Full-time
Job Assets (i.e., nice to have; not required)
Added 3 hours ago
L
Educator | SASKATOON
lululemon
Saskatoon, SK
- Full-time
Job Assets (i.e., nice to have; not required)
Added 3 hours ago
GO
Finance Officer
Government of Nunavut
Kugluktuk, NU
- Full-time
An eligibility list may be created to fill future vacancies.
Added 3 hours ago
FH
Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS)
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Full-time
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Added 3 hours ago
L
Educator | Robson St.
lululemon
Vancouver, BC
- Part-time
Job Assets (i.e., nice to have; not required)
Added 3 hours ago
LH
2600001739 - Registered Nurse
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Full-time
Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part…
Added 4 hours ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC · Quebec, QC
- Full-time
For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.
Added 4 hours ago
TR
Principal Product Manager, Content Transformation
Thomson Reuters
Toronto, ON
- Full-time
Added 5 hours ago
UO
Sessional Lecturer - VCC400H5 - Advanced Project
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
An individual application is required for each job posting. Please do not apply for multiple positions in one email. Please include your last name and the course code in the email subject…
Added 5 hours ago
UO
Sessional Lecturer - SSM1050 - Ecosystem Science
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This job is posted in accordance with the CUPE 3902 Unit 3 Collective Agreement.
Added 5 hours ago
O
Commercial Manager
OCS
London, ON
- Full-time
…apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are…
Added 5 hours ago
UO
Mental Health Intake Clinician
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $7,727.33 to $11,112 CAD / month
- Full-time
…the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or…
Added 5 hours ago
UO
Sessional Lecturer - FSTC24H3
University of Toronto - Woodsworth College
Toronto, ON · Scarborough, ON
- Full-time
This job is posted in accordance with the CUPE 3902 Unit 3 Collective Agreement.
Added 5 hours ago
UO
Sessional Lecturer - EESA10H3
University of Toronto - Woodsworth College
Toronto, ON · Scarborough, ON
- Full-time
It is understood that some announcements of vacancies are tentative, pending final course determinations and enrolment;

Strathcona County

Facility Booking Representative

AB, Canada
53462 Range Road 225, Sherwood Park, AB, T8A 4V3, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

This position is responsible for providing front-line customer service, managing day-to-day scheduling, and coordinating with the Programs and Events Supervisor for rental bookings and special events. This role ensures booking policies and procedures are followed, provides accurate information to facility users, and keeps schedules up to date across various platforms. With a focus on delivering excellent customer service, the Booking Representative builds relationships with staff and guests and supports programming that fosters community connection and facility use.

This posting is for one full-time temporary position up to 18 months

Key Responsibilities:

Administer facility booking licenses in line with guidelines and agreements; manage client communication, quotes, bookings, and follow up on contracts, deposits, and payments.
Ensure accurate payment processing, outstanding balances, and apply cancellation/no-show penalties while maintaining high service standards.
Demonstrate strong administrative skills, teamwork, and a customer-focused approach, addressing inquiries and handling challenging situations professionally.
Maximize facility rentals and utilization by researching trends, prospecting new customers, and identifying opportunities for programming with industry groups, schools, and Strathcona County teams.
Foster new partnerships and collaborate with Strathcona County programming teams to develop, schedule, and facilitate clinics, workshops, and programming within facility allocation guidelines.
Assist the Programs and Events Supervisor with event planning, logistics, checklist development, and staffing, ensuring coordination of schedules and on-site support during events.
Supervise and coordinate event staff, assign roles, provide support, train hourly staff, and attend pre-event meetings with organizers to ensure smooth execution and safety compliance.
Manage and update The Pointe's live schedule across all platforms, coordinating with the Leadership Team to optimize facility usage, maximize revenue, and ensure compliance and relevance of all displayed information.
Assist the Facility Supervisor in team leadership, guest service problem-solving, and supervising staff across all work areas, contributing to meetings, staff training, and business planning processes.
Educate staff on The Pointe’s programming updates, guest needs, and facility initiatives, while coaching and mentoring to create a positive work culture.
Serve as primary host during peak times, managing guest requirements, registrations, and customer service; provide AV/technical support, assist with meeting space configurations, address building concerns, and support document archiving as needed.

Qualifications and Skills:

High School Diploma, two years of post-secondary education in agriculture, recreation administration, or a related field, and one year of related experience required; knowledge of office practices and agricultural events preferred.
Knowledge of Microsoft Office (Excel, Word, SharePoint, Outlook)
Strong written and verbal communication skills, attention to detail, and experience in event planning.
Passion for customer service with the ability to build relationships and work effectively in a dynamic, fast-paced team environment.
Experience supervising and mentoring staff, while working in a team environment.

Conditions of Employment:

Submission of a Satisfactory Criminal Record Check
Relevant safety training and/or certification (First Aid/CPR, etc.); training may be provided
Ability to perform physical labour as part of the job duties and stand/walk for extended periods of time
Requires the ability to work evenings, weekends, and statutory holidays as required

Why Join Strathcona County: (depending on position)

Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Earned day off program
- Employee and family assistance program
Commitment to employee development, through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Facility Booking Representative manages day-to-day scheduling, rental bookings, and event logistics while providing front-line customer service. They also supervise event staff, ensure compliance with booking policies, and collaborate with teams to optimize facility utilization.

Requirements

Candidates must have a high school diploma, at least two years of post-secondary education in a related field, and one year of relevant experience. Proficiency in Microsoft Office and strong communication skills are required, along with the ability to work flexible hours including evenings and weekends.

Skills

Customer service
Facility scheduling
Event planning
Administrative support
Payment processing
Staff supervision
Relationship building
Microsoft Office
Communication skills
Conflict resolution
Technical support
Safety compliance
Mentoring
Logistics management

Benefits

Extended health and dental coverage
Health and wellness spending account
Life and disability insurance
Retirement and pension programs
Earned day off program
Employee and family assistance program
Employee development training

Visa sponsorship

Not detected in the job text

Keywords

Facility Booking
Customer Service
Event Planning
Scheduling
Microsoft Office
SharePoint
Logistics
Staff Supervision
Contract Management
Recreation Administration
Agricultural Events
Safety Compliance
First Aid
CPR
Public Sector
Facility Management

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