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Added 4 hours ago
CO
Data Engineer
City of Leduc
Prince George, BC · Civic Centre
- Full-time
…contribute to a healthy culture. If you would like to work as part of a progressive organization and enjoy a collaborative, complex, and evolving environment, then this may be the…
Added 6 hours ago
ES
Senior Experience Designer - EA SPORTS™ NHL
EA SPORTS
Vancouver, BC
- Full-time
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…
Added 8 hours ago
Senior Experience Designer - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…
Added 8 hours ago
RE
physiotherapist
River East Physiotherapy and Sports Fitness Clinic
Winnipeg, MB
- Full-time
Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal…
Added 11 hours ago
CD
Directeur principal, Partenariats | Senior Director, Partnership Sales
Cirque du Soleil Entertainment Group
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Added 13 hours ago
NS
Emergency Medicine Western Zone Community Hospitals
Nova Scotia Healthcare System
Middleton, NS
- Full-time
Province of Nova Scotia offers funded locum coverage and the Physician Retirement Fund matching program.
Added 15 hours ago
VC
Fitness Instructor, SMART Program - Casual
VON Canada (Ontario)
Hamilton, ON
- From $18.5 CAD / hour
Certification and/or certificate of completion as a Seniors Fitness Instructor and/or equivalent is required at the time of hire or within 3 months from time of hire. **Please note:…
Added 15 hours ago
CH
Part Time Activity Assistant - Riverpath Retirement
Claridge Homes
Ottawa, ON
- Part-time
Riverpath Retirement Community - Activity Assistant
Added 16 hours ago
CO
Skate Patrol
City of Penticton
Penticton, BC
- Full-time
The City of Penticton is looking for multiple temporary part-time Skate Patrol individuals, based in Penticton, B.C.
Added 16 hours ago
S
Landscape Architecture - Contract Administrator
Stantec
Toronto, ON
- Full-time
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care…
Added 21 hours ago
Gameplay Designer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…
Added 1 day ago
ES
Gameplay Designer - EA SPORTS™ FC
EA SPORTS
Vancouver, BC
- Full-time
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…
Added 1 day ago
CS
Part-Time Bilingual Active Living Aide (French and English)
Cogir Senior Living
Orleans, ON · Promenade Senior Suites
- Part-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 1 day ago
CÉ
production day labourer - manufacturing
Cordé Électrique
Maricourt, QC
- Full-time
Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal…
Added 1 day ago
SC
Facility Booking Representative
Strathcona County
AB · Sherwood Park, AB
- Full-time
Ability to perform physical labour as part of the job duties and stand/walk for extended periods of time
Added 1 day ago
SV
Recreation - Permanent Part Time - Retirement
Schlegel Villages
Whitby, ON
- Part-time
The Village of Taunton Mills has an exciting opportunity for a Recreation Team Member to join their team in Retirement.
Added 1 day ago
SS
Cook- Permanent Part Time 10:30am-6:30pm
Sienna Senior Living
Keswick, ON
- Part-time
…residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s…
Added 1 day ago
MG
Director of Sales, Waterplay (North America & Europe)
MAKR Group
Kelowna, BC
- $110,000 to $130,000 CAD / year
- Full-time
…ages and abilities access fun, inviting, and “go-backable” recreation spaces. What makes us jump out of bed every morning is knowing we’re integral to creating these meaningful places, and…
Added 1 day ago
UF
Internal - Relief Staff
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
- Full-time
…families. This isn’t just a job - it’s your opportunity to be part of something…
Added 1 day ago
CR
Part-Time Bilingual Active Living Aide (French and English)
COGIR Real Estate
Orleans, ON
- Part-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 1 day ago
NS
Family Medicine - Lunenburg County Primary Care Clinic Bridgewater
Nova Scotia Healthcare System
Bridgewater, NS
- Part-time
Province of Nova Scotia offers funded locum coverage and the Physician Retirement Fund matching program.
Added 1 day ago
Visual Designer - EA SPORTS™ UFC
Electronic Arts
Vancouver, BC
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…
Added 1 day ago
UI / Frontend Technical Artist - EA Sports NHL
Electronic Arts
Vancouver, BC
…may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can…
Added 1 day ago
Technical Interface Designer - EA SPORTS FC
Electronic Arts
Vancouver, BC
…may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can…
Added 1 day ago
Technical Artist - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…

Strathcona County

Facility Booking Representative

AB, Canada
53462 Range Road 225, Sherwood Park, AB, T8A 4V3, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

This position is responsible for providing front-line customer service, managing day-to-day scheduling, and coordinating with the Programs and Events Supervisor for rental bookings and special events. This role ensures booking policies and procedures are followed, provides accurate information to facility users, and keeps schedules up to date across various platforms. With a focus on delivering excellent customer service, the Booking Representative builds relationships with staff and guests and supports programming that fosters community connection and facility use.

This posting is for one full-time temporary position up to 18 months

Key Responsibilities:

Administer facility booking licenses in line with guidelines and agreements; manage client communication, quotes, bookings, and follow up on contracts, deposits, and payments.
Ensure accurate payment processing, outstanding balances, and apply cancellation/no-show penalties while maintaining high service standards.
Demonstrate strong administrative skills, teamwork, and a customer-focused approach, addressing inquiries and handling challenging situations professionally.
Maximize facility rentals and utilization by researching trends, prospecting new customers, and identifying opportunities for programming with industry groups, schools, and Strathcona County teams.
Foster new partnerships and collaborate with Strathcona County programming teams to develop, schedule, and facilitate clinics, workshops, and programming within facility allocation guidelines.
Assist the Programs and Events Supervisor with event planning, logistics, checklist development, and staffing, ensuring coordination of schedules and on-site support during events.
Supervise and coordinate event staff, assign roles, provide support, train hourly staff, and attend pre-event meetings with organizers to ensure smooth execution and safety compliance.
Manage and update The Pointe's live schedule across all platforms, coordinating with the Leadership Team to optimize facility usage, maximize revenue, and ensure compliance and relevance of all displayed information.
Assist the Facility Supervisor in team leadership, guest service problem-solving, and supervising staff across all work areas, contributing to meetings, staff training, and business planning processes.
Educate staff on The Pointe’s programming updates, guest needs, and facility initiatives, while coaching and mentoring to create a positive work culture.
Serve as primary host during peak times, managing guest requirements, registrations, and customer service; provide AV/technical support, assist with meeting space configurations, address building concerns, and support document archiving as needed.

Qualifications and Skills:

High School Diploma, two years of post-secondary education in agriculture, recreation administration, or a related field, and one year of related experience required; knowledge of office practices and agricultural events preferred.
Knowledge of Microsoft Office (Excel, Word, SharePoint, Outlook)
Strong written and verbal communication skills, attention to detail, and experience in event planning.
Passion for customer service with the ability to build relationships and work effectively in a dynamic, fast-paced team environment.
Experience supervising and mentoring staff, while working in a team environment.

Conditions of Employment:

Submission of a Satisfactory Criminal Record Check
Relevant safety training and/or certification (First Aid/CPR, etc.); training may be provided
Ability to perform physical labour as part of the job duties and stand/walk for extended periods of time
Requires the ability to work evenings, weekends, and statutory holidays as required

Why Join Strathcona County: (depending on position)

Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Earned day off program
- Employee and family assistance program
Commitment to employee development, through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Facility Booking Representative manages day-to-day scheduling, rental bookings, and event logistics while providing front-line customer service. They also supervise event staff, ensure compliance with booking policies, and collaborate with teams to optimize facility utilization.

Requirements

Candidates must have a high school diploma, at least two years of post-secondary education in a related field, and one year of relevant experience. Proficiency in Microsoft Office and strong communication skills are required, along with the ability to work flexible hours including evenings and weekends.

Skills

Customer service
Facility scheduling
Event planning
Administrative support
Payment processing
Staff supervision
Relationship building
Microsoft Office
Communication skills
Conflict resolution
Technical support
Safety compliance
Mentoring
Logistics management

Benefits

Extended health and dental coverage
Health and wellness spending account
Life and disability insurance
Retirement and pension programs
Earned day off program
Employee and family assistance program
Employee development training

Visa sponsorship

Not detected in the job text

Keywords

Facility Booking
Customer Service
Event Planning
Scheduling
Microsoft Office
SharePoint
Logistics
Staff Supervision
Contract Management
Recreation Administration
Agricultural Events
Safety Compliance
First Aid
CPR
Public Sector
Facility Management

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