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Added 13 mins ago
S
Senior Advisor
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- Full-time
As a Senior Advisor, you will partner with members to understand their financial goals and deliver personalized advice and solutions that support their financial well-being. Responsible for…
Added 1 hour ago
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Added 1 hour ago
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Added 5 hours ago
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ON · Ontario, Canada
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Added 5 hours ago
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Senior Client Service Advisor, Treasury- EN
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Winnipeg, MB
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Associate, Financial Planning - Greater Toronto Area
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Associate, Financial Planning - British Columbia
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Associate, Financial Planning - Alberta
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Added 6 hours ago
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1
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Added 6 hours ago
S
Senior Advisor
SASCU
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As a Senior Advisor, you will partner with members to understand their financial goals and deliver personalized advice and solutions that support their financial well-being. Responsible for…
Added 6 hours ago
C
Associate Financial Advisor
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Grimsby, ON
- Full-time
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Strathcona County

Utility Billing Financial Advisor

370 Streambank Avenue, Strathcona Public Services Yard, Sherwood Park, AB, T8H 1N1, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 26, 2026
Experience: Related post-secondary Degree (eg: Business) and 3-5 years’ experience in a complex business environment and/or municipal government setting
Posting language: English
Posted: Oct 9, 2026

Original job description

Turn data into insights that make an impact! As the Utility Billing Financial Advisor, you’ll play a key role in ensuring the accuracy and financial integrity of Strathcona County’s utility billing program. Through financial analysis, system reviews and process improvement, you’ll identify and resolve discrepancies, strengthen internal controls, mitigate financial risk and uncover opportunities to improve efficiency and service delivery. Working collaboratively with colleagues across Utilities, you’ll help ensure billing practices are accurate, compliant and support sound financial decision-making.

This posting is for a temporary full-time position up to 24 months

Key Responsibilities:

Analyze utility billing, account and system data to ensure services, rates, charges and billing structures are accurately applied to customer accounts
Develop and maintain documentation of utility billing processes and procedures, including account setup, rate structures, adjustments, collections and specialized billing processes
Review utility accounts, including legacy agreements and specialized accounts, to identify discrepancies, configuration issues and opportunities for account cleanup and correction
Analyze and compare meter, consumption, billing and revenue data to validate completeness, accuracy and consistency, and identify potential billing or financial losses
Analyze utility revenue, consumption and financial information to identify trends, variances and anomalies, assess their impact and recommend corrective action
Ensure utility billing data is accurately reflected in the financial General Ledger and aligns with the County’s Chart of Accounts and applicable Public Sector Accounting Standards (PSAS)
Investigate billing, system and financial discrepancies, determine root causes and provide recommendations to resolve issues and improve the accuracy of utility revenue reporting
Identify opportunities to improve billing systems and processes through data analysis, system reviews and validation techniques, and provide recommendations to enhance accuracy, efficiency and controls
Support the review and administration of utility programs and agreements, including the owner-occupant program and third-party service agreements, ensuring accounts meet applicable requirements
Monitor and review billing system configurations and processes to confirm calculations, rates, installment plans, penalties and other billing functions are operating as intended.
Provide technical and analytical support to Utility Billing and Technical Support, including investigating system issues and working with the billing software provider to resolve complex billing and configuration concerns
Support utility rate and cost-of-service reviews and provide analysis and recommendations related to applicable Utilities bylaws, directives, programs and process updates

Qualifications and Skills:

Related post-secondary Degree (eg: Business) and 3-5 years’ experience in a complex business environment and/or municipal government setting
CPA designation is considered an asset
Public sector/municipal utilities/finance experience is preferred
Knowledge in utility billing and water/sewer infrastructure is an asset
Strong analytical and critical thinking skills, with the ability to translate insights into practical solutions and support their implementation to achieve desired outcomes
Technical proficiency especially in Excel is required; experience with Tempest would be an asset

Conditions of Employment:

Submission of a Satisfactory Criminal Record Check

Who We Are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.

Why Join Strathcona County: (depending on position)

Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Earned day off program
- Employee and family assistance program
Commitment to employee development, through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Utility Billing Financial Advisor ensures the accuracy and financial integrity of the utility billing program through rigorous data analysis and process improvement. They collaborate with internal teams to resolve discrepancies, strengthen internal controls, and support sound financial decision-making.

Requirements

Candidates must possess a post-secondary degree in a field like Business and 3-5 years of experience in a complex business or municipal environment. Proficiency in Excel is required, and a CPA designation or experience with utility billing systems is considered an asset.

Skills

Financial analysis
Utility billing
Process improvement
Internal controls
Financial risk mitigation
Data analysis
General ledger
Public sector accounting standards
Revenue reporting
Excel
Tempest
Critical thinking
Technical support
Account reconciliation
Compliance

Benefits

Extended health and dental coverage
Health and wellness spending account
Life and disability insurance
Retirement and pension programs
Earned day off program
Employee and family assistance program
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Utility Billing
Financial Advisor
Financial Analysis
Process Improvement
Internal Controls
Financial Risk
General Ledger
PSAS
Revenue Reporting
Excel
Tempest
Municipal Government
CPA
Data Analysis
Account Reconciliation
Compliance
Cost-of-service
Utility Rates
Water Infrastructure
Sewer Infrastructure

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