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Added 43 mins ago
FI
retail sales manager
FITUDIO INC
Brampton, ON
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 43 mins ago
DR
Yard and Warehouse Manager - Burnaby
DMC Recruitment Group
Calgary, AB
- Full-time
…developing teams, improving operations, and delivering exceptional customer…
Added 58 mins ago
TL
Parts Manager
Transx Ltd
Calgary, AB
- Full-time
Important liaison for managing parts to ensure a balance between operating requirements, customer expectations and parts suppliers. The position explore opportunities of supply chain cost…
Added 58 mins ago
RM
Service Writer
Rocky Mountain Equipment
Medicine Hat, AB
- Full-time
…maximize uptime, productivity, and profitability through expert service, innovative tools, and a customer-centric approach. As Western Canada’s trusted equipment and business partner, RME…
Added 58 mins ago
AA
Medical Secretary
Access Alliance
Toronto, ON
- $23.08 to $27.42 CAD / hour
Providing customer service for the entire Health Centre, consistently fostering a welcoming environment for all visitors
Added 58 mins ago
R
Assistant Branch Manager - Greater Toronto Region
RBC
Toronto, ON · Mississauga, ON · Brampton, ON · Markham, ON · Aurora, ON · Vaughan, ON · Richmond Hill, ON · Newmarket, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 58 mins ago
R
Financial Planner, Relationship Manager
RBC
Georgina, ON
- Full-time
Cultivate relationships with service partners and local markets to optimize business opportunities and referrals
Added 58 mins ago
R
Financial Planner, Relationship Manager
RBC
Barrie, ON
- Full-time
Cultivate relationships with service partners and local markets to optimize business opportunities and referrals
Added 58 mins ago
R
Client Advisor
RBC
Bridgewater, NS
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future…
Added 58 mins ago
R
Assistant Branch Manager
RBC
Saanich, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 58 mins ago
R
Branch Manager - Greater Toronto Region
RBC
Toronto, ON · Mississauga, ON · Brampton, ON · Markham, ON · Aurora, ON · Vaughan, ON · Richmond Hill, ON · Newmarket, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 58 mins ago
R
Branch Manager, Pape and Danforth Branch
RBC
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 58 mins ago
R
Client Advisor
RBC
Flin Flon, MB
- Full-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 58 mins ago
R
Financing Specialist
RBC
Ottawa, ON
- Full-time
…Your support as a strategic partner to the Commercial Account Manager managing the credit process will enable enhanced client-facing…
Added 58 mins ago
R
Client Advisor
RBC
Virden, MB
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 1 hour ago
SA
Coffee Shop General Manager - Tim Horton's
SSP America
Mississauga, ON
- Full-time
Join Our Team as a Tim Horton's General Manager!
Added 1 hour ago
Manager, Production
I M P Group International Inc.
Amherst, NS
Reporting to the General Manager, the Manager, Production is an essential leader within our demanding production organization. Working with the production supervisory team, this highly…
Added 1 hour ago
S
assistant store manager, Williams Lake, B.C
Starbucks
Williams Lake, BC
- $53,500 to $69,000 CAD / year
2 years retail / customer service management experience
Added 1 hour ago
RB
Associate Investment Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance Measurement
Added 1 hour ago
HF
Operations manager, restaurant
Huckleberry's Family Restaurant
Invermere, BC
- Full-time
Added 1 hour ago
M&
Field Care Supervisor
McCarthy & Stone
Harrogate, BC
- Full-time
McCarthy & Stone is seeking an experienced Field Care Supervisor to deliver a new care and lifestyle service across Harrogate, Leeds and Bradford.
Added 1 hour ago
AH
Food Service I
Alberta Health Services
Grande Prairie, AB
- Part-time
Food service experience. Food Safe Certificate or equivalent. Customer service experience. Experience with Industrial Food Service Equipment. Experience in operating a computer (Microsoft…
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
AB · Edmonton, AB
- Temporary
Reporting to the Manager, the Administrative Support III is responsible for performing a range of clerical duties to support the operations of the various diagnostic imaging areas at the…
Added 1 hour ago
AH
Privacy Advisor
Alberta Health Services
Calgary, AB
- Full-time
Added 1 hour ago
WM
Weldco Heavy Industries Ltd: Director of Sales
Weldco-Beales MFG Alberta Ltd
Fort Mckay 174, AB · Fort McMurray, AB · Edmonton, AB · ON
- Full-time
Reporting to the President & General Manager and serving as a member of the Senior Leadership Team, the Director of Sales & Business Development will lead WHI’s commercial strategy, sales…

Stratis

Access Reimbursement Manager

Field, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

About Stratis Group: Stratis Group is an independent pharmaceutical consulting firm that specializes in commercialization throughout a brand’s lifecycle, our core passions include: market access, patient services, field reimbursement, and data-driven analytics.

Summary

In this contracted role, the Access Reimbursement Manager (ARM) is a client-facing and client-customer facing role that will be responsible for managing a dedicated territory to support access for provider and patients. This role will be highly visible within the organization and responsible for providing education to healthcare providers and office staff on access services and reimbursement solutions specific to a product and therapeutic area.

The ARM will execute a region or territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, market access, and/or other matrix field partners. Responsibilities include ensuring understanding of the reimbursement process, field reimbursement services, and client’s patient support program. The ARM will also work on patient-level reimbursement issue resolution, and thus will need access to and have had experience with patient health information (PHI). The ARM will abide in a compliant manner and will work closely within a defined set Rules of Engagement.

In this role, the ARM will demonstrate a compliant and consultative approach to help offices obtain insurance authorization and/or reimbursement of products for appropriate patients. The ARM will have a direct impact on providing a positive experience for both the HCP Customer and Patient.

Additional Responsibilities Include

Manage daily activities that support appropriate patient access to our client’s products in the provider offices and work as a liaison to other patient assistance and access support services offered by our clients (i.e. HUB, Call Center, Specialty Pharmacy Services).
Act as an extension of client’s HUB, as appropriate and provide in-person customer visits.
Participate in client meetings as appropriate. Participate in regularly scheduled team meetings and calls. Input call activity into customer CRM, as appropriate.
Serve as payer expert for defined geography and able to communicate payer changes to key stakeholders in a timely manner.
Provide office education and awareness during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution.
Educate offices using approved educational materials provided by the client.
Review specific patient case information, in a compliant manner, defined by the client.
Educate physician office staff on the use of our client’s patient support services, including web-based provider portals.

Desired Job Requirements

3+ years of experience in one or more of the following areas: Managed Care, Field Reimbursement, Patient Services and/or Sales (Specialty or Biologics) or healthcare provider practice management
4 year degree or 8+ years in related healthcare roles and/or pharmaceutical or medical industry
Ability to travel 3-4 days a week, with overnights and flights (as needed), must reside within the territory
Solution oriented mindset, strong business acumen, & strong analytic capabilities
Experience with specialty/biologic products and/or complex reimbursement process
Demonstrated ability to educate offices on access processes and issue resolution
Experience educating HCPs on client specific Patient Service programs (i.e. copay, nurse education, bridge, patient assistance, etc.)
Experience delivering educational presentations in person and/or via technology platforms such as Zoom, Webex, and/or Teams
Advanced knowledge of medical insurance terminology
Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with expertise in Medicare (Part B – for buy & bill products and Part D for Pharmacy products)
Ability to manage ambiguity & problem solve
Prepare and submit appropriate expense reports in a timely fashion
Valid Driver’s License

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More about this job

Responsibilities

Manage a territory-based access and reimbursement program, educating healthcare providers and office staff on coverage, authorization, appeals, claims resolution, and patient support services. Coordinate with internal and external stakeholders, resolve patient-level reimbursement issues compliantly, communicate payer changes, and document customer activity.

Requirements

Requires at least 3 years of experience in managed care, field reimbursement, patient services, specialty or biologics sales, or healthcare practice management, along with a four-year degree or 8+ years in related roles. Candidates should have specialty-product and reimbursement expertise, strong presentation and problem-solving skills, advanced insurance terminology knowledge, Medicare knowledge, a valid driver’s license, and availability to travel 3–4 days per week.

Skills

Field Reimbursement
Market Access
Patient Services
Managed Care
Insurance Authorization
Payer Expertise
Healthcare Provider Education
Patient Support Programs
Medical Insurance
Medicare Policies
Analytical Skills
Business Acumen
Problem Solving
Stakeholder Collaboration

Visa sponsorship

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Keywords

Market Access
Field Reimbursement
Patient Services
Managed Care
Specialty Products
Biologics
Healthcare Provider Education
Patient Support Programs
Health Insurance
Formulary Coverage
Utilization Management
Benefits Investigation
Prior Authorization
Appeals
Claims Resolution
Patient Health Information
HIPAA Compliance
Medicare Part B
Medicare Part D
Centers for Medicare & Medicaid Services
Provider Portals
Specialty Pharmacy
Call Center
Hub Services
Stakeholder Collaboration
Territory Management
Educational Presentations
Zoom
Webex

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