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Added 10 mins ago
TH
Lumber Sales Part Time - TORONTO CURITY
The Home Depot Canada
Toronto, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 10 mins ago
TH
Lumber Sales Part Time - TORONTO DUFFERIN & STEELES
The Home Depot Canada
Toronto, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 10 mins ago
TH
Associé(e) préparation des commandes, de nuit (temps plein)
The Home Depot Canada
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 10 mins ago
SH
Health Care Aide & Aide Porter
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Is customer service-oriented with an emphasis on participant-centred care.
Added 10 mins ago
M
Technical Customer Success Manager, Toronto
Modash
Remote, Canada
- Full-time
- Remote
Run regular customer calls and proactively keep things moving
Added 26 mins ago
HB
Assistant Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Other
Strong customer service and communication skills
Added 26 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Winnipeg, MB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 26 mins ago
DT
Assistant Manager II
Dollar Tree Stores
Medicine Hat, AB
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 26 mins ago
DT
Assistant Manager I
Dollar Tree Stores
East Gwillimbury, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 26 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Kitchener, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 26 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Windsor, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 26 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Stettler, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 26 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Edmonton, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 26 mins ago
DT
Store Manager
Dollar Tree Stores
Burlington, ON
- Full-time
…our unbelievable everyday deals, and our commitment to great customer…
Added 26 mins ago
DT
Merch Assistant Manager
Dollar Tree Stores
Ottawa, ON
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 26 mins ago
DT
Store Manager
Dollar Tree Stores
Orleans, ON
- Full-time
…our unbelievable everyday deals, and our commitment to great customer…
Added 26 mins ago
CL
Production Supervisor
Core Laboratories Inc.
Red Deer, AB · Canada_AB_Red Deer_Blindman Cres
- Full-time
Produce products with accuracy in alignment with sales orders and guidelines set by the Production Manager.
Added 26 mins ago
A
General Assistant
ALS
Fort St. John, BC · CAN - BC - Fort St John
- Full-time
Some customer service experience is an asset;
Added 40 mins ago
TC
Assistant Store Manager Winners Homesense Metrotown
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Burnaby, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 40 mins ago
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hotel manager
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Added 40 mins ago
TW
Manager-In-Training
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
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- Full-time
Preference given to candidates with superior communication skills, ability to connect with customer and a solution-oriented outlook.
Added 40 mins ago
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Team Member
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Provide friendly and exceptional guest service at all times.
Added 40 mins ago
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Manager-In-Training
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
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- Full-time
Preference given to candidates with superior communication skills, ability to connect with customer and a solution-oriented outlook.
Added 40 mins ago
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Manager-In-Training
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
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- Full-time
Preference given to candidates with superior communication skills, ability to connect with customer and a solution-oriented outlook.
Added 40 mins ago
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Manager-In-Training
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
AB · Edmonton, AB
- Full-time
Preference given to candidates with superior communication skills, ability to connect with customer and a solution-oriented outlook.

Stratis

Access Reimbursement Manager

Field, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

About Stratis Group: Stratis Group is an independent pharmaceutical consulting firm that specializes in commercialization throughout a brand’s lifecycle, our core passions include: market access, patient services, field reimbursement, and data-driven analytics.

Summary

In this contracted role, the Access Reimbursement Manager (ARM) is a client-facing and client-customer facing role that will be responsible for managing a dedicated territory to support access for provider and patients. This role will be highly visible within the organization and responsible for providing education to healthcare providers and office staff on access services and reimbursement solutions specific to a product and therapeutic area.

The ARM will execute a region or territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, market access, and/or other matrix field partners. Responsibilities include ensuring understanding of the reimbursement process, field reimbursement services, and client’s patient support program. The ARM will also work on patient-level reimbursement issue resolution, and thus will need access to and have had experience with patient health information (PHI). The ARM will abide in a compliant manner and will work closely within a defined set Rules of Engagement.

In this role, the ARM will demonstrate a compliant and consultative approach to help offices obtain insurance authorization and/or reimbursement of products for appropriate patients. The ARM will have a direct impact on providing a positive experience for both the HCP Customer and Patient.

Additional Responsibilities Include

Manage daily activities that support appropriate patient access to our client’s products in the provider offices and work as a liaison to other patient assistance and access support services offered by our clients (i.e. HUB, Call Center, Specialty Pharmacy Services).
Act as an extension of client’s HUB, as appropriate and provide in-person customer visits.
Participate in client meetings as appropriate. Participate in regularly scheduled team meetings and calls. Input call activity into customer CRM, as appropriate.
Serve as payer expert for defined geography and able to communicate payer changes to key stakeholders in a timely manner.
Provide office education and awareness during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution.
Educate offices using approved educational materials provided by the client.
Review specific patient case information, in a compliant manner, defined by the client.
Educate physician office staff on the use of our client’s patient support services, including web-based provider portals.

Desired Job Requirements

3+ years of experience in one or more of the following areas: Managed Care, Field Reimbursement, Patient Services and/or Sales (Specialty or Biologics) or healthcare provider practice management
4 year degree or 8+ years in related healthcare roles and/or pharmaceutical or medical industry
Ability to travel 3-4 days a week, with overnights and flights (as needed), must reside within the territory
Solution oriented mindset, strong business acumen, & strong analytic capabilities
Experience with specialty/biologic products and/or complex reimbursement process
Demonstrated ability to educate offices on access processes and issue resolution
Experience educating HCPs on client specific Patient Service programs (i.e. copay, nurse education, bridge, patient assistance, etc.)
Experience delivering educational presentations in person and/or via technology platforms such as Zoom, Webex, and/or Teams
Advanced knowledge of medical insurance terminology
Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with expertise in Medicare (Part B – for buy & bill products and Part D for Pharmacy products)
Ability to manage ambiguity & problem solve
Prepare and submit appropriate expense reports in a timely fashion
Valid Driver’s License

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More about this job

Responsibilities

Manage a territory to support patient and provider access to products by educating healthcare offices on coverage, reimbursement processes, and patient support services. Resolve patient-level reimbursement issues, coordinate with internal and external partners, communicate payer changes, and document field activity in the customer CRM while following compliance requirements.

Requirements

Candidates need at least 3 years of experience in managed care, field reimbursement, patient services, specialty or biologics sales, or healthcare practice management, along with a four-year degree or 8+ years in related roles. The role also requires reimbursement and insurance expertise, strong communication and problem-solving abilities, a valid driver’s license, and availability for travel 3–4 days per week.

Skills

Field Reimbursement
Market Access
Patient Services
Healthcare Provider Education
Insurance Authorization
Prior Authorization
Appeals
Payer Knowledge
Medicare Policies
Patient Support Programs
Specialty and Biologic Products
Stakeholder Collaboration
Analytical Skills
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Market Access
Field Reimbursement
Patient Services
Managed Care
Specialty Products
Biologic Products
Healthcare Provider Education
Patient Support Programs
Health Insurance
Formulary Coverage
Utilization Management
Benefits Investigation
Prior Authorization
Appeals
Claims Resolution
Medicare Part B
Medicare Part D
Centers for Medicare & Medicaid Services
Patient Health Information
Provider Portals
Hub Services
Specialty Pharmacy
Stakeholder Collaboration
Compliance
Territory Management
Payer Expertise
Educational Presentations
Business Acumen
Expense Reports

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