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TA
Customer Service Manager (Edmonton South)
Trail Appliances AB/SK
AB · Edmonton, AB
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 2 mins ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Regina, SK
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Added 2 mins ago
C
Senior Manager, Program Development
Catalyste+
Toronto, ON
- Full-time
To execute on all aspects of program development and growth; the Sr Manager must have excellent technical and writing skills, be a proven team player, agile strategic thinker, able to work…
Added 2 mins ago
YH
Facility Manager
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
…welcoming, and supportive environment for residents, families, staff, and the…
Added 2 mins ago
JT
Interim Manager, Community Outreach and Employment Services, Job ID #143
JVS Toronto
Toronto, ON
- Contract
Hire and develop staff; clarify expectations and priorities; appraise individual performance and provide feedback; build high performance teams
Added 2 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
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Nurse A - Registered Nurse General Duty Nurse
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Saskatoon, SK
- Part-time
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Added 16 mins ago
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cleaning service manager
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Calgary, AB
- Full-time
Establish or implement policies and procedures for staff
Added 16 mins ago
DE
Sr Operations Supervisor
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Recruits, orients, trains, schedules, manages and recommends discipline for all frontline unionized and salaried staff.
Added 16 mins ago
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General Manager/COO, Whitevale Golf Club
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Pickering, ON
- Full-time
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Added 16 mins ago
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Manager, 2027 Grey Cup (Term)
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Added 16 mins ago
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Survey Assistant, Medicine Hat
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- Full-time
Perform other duties as assigned by Crew Chief and Field Operations Manager.
Added 16 mins ago
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Events Sales and Services Manager
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Added 16 mins ago
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Health Club & Recreation Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
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Added 16 mins ago
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Lead, Services and Programs (Youth Program Lead)
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A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 16 mins ago
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Maintenance Supervisor
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Sudbury, ON · Greater Sudbury, ON
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Added 16 mins ago
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Admin Support (4)- Warehouse Program Assistant
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AB · Greater Edmonton Metropolitan Area
- Full-time
…position provides comprehensive administrative support to the Manager and Supervisor, Warehouse Services and plays an important role in keeping Warehouse Services operations organized and…
Added 16 mins ago
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Executive Assistant
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Added 16 mins ago
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Maintenance Manager
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Vaughan, ON
- Full-time
Project North PES is Pangeo's new aluminum die casting and machining plant in Vaughan, Ontario. As Maintenance Manager, you own plant equipment, utilities, and maintenance end to end, from…
Added 17 mins ago
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Department Manager, Centre of Store
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Surrey, BC · South Point - Surrey BC
- Full-time
We are hiring for a Department Manager, Centre of Store at our South Point Save-On-Foods location in Surrey, BC.
Added 17 mins ago
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Department Manager, Wine
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We are hiring a Department Manager, Wine at our Fleetwood Save-On-Foods location in Surrey, BC.
Added 17 mins ago
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Social Worker Degree
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Yorkton, SK
- Part-time
Job Description: The Social Worker BSW reports directly to the Manager of Social Work. The Social Worker BSW is responsible to identify, assess, intervene, and follow-up with patients in…
Added 17 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on medicine and…
Added 17 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on medicine and…
Added 17 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care in the Neonatal…

Stratis

Access Reimbursement Manager

Field, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

About Stratis Group: Stratis Group is an independent pharmaceutical consulting firm that specializes in commercialization throughout a brand’s lifecycle, our core passions include: market access, patient services, field reimbursement, and data-driven analytics.

Summary

In this contracted role, the Access Reimbursement Manager (ARM) is a client-facing and client-customer facing role that will be responsible for managing a dedicated territory to support access for provider and patients. This role will be highly visible within the organization and responsible for providing education to healthcare providers and office staff on access services and reimbursement solutions specific to a product and therapeutic area.

The ARM will execute a region or territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, market access, and/or other matrix field partners. Responsibilities include ensuring understanding of the reimbursement process, field reimbursement services, and client’s patient support program. The ARM will also work on patient-level reimbursement issue resolution, and thus will need access to and have had experience with patient health information (PHI). The ARM will abide in a compliant manner and will work closely within a defined set Rules of Engagement.

In this role, the ARM will demonstrate a compliant and consultative approach to help offices obtain insurance authorization and/or reimbursement of products for appropriate patients. The ARM will have a direct impact on providing a positive experience for both the HCP Customer and Patient.

Additional Responsibilities Include

Manage daily activities that support appropriate patient access to our client’s products in the provider offices and work as a liaison to other patient assistance and access support services offered by our clients (i.e. HUB, Call Center, Specialty Pharmacy Services).
Act as an extension of client’s HUB, as appropriate and provide in-person customer visits.
Participate in client meetings as appropriate. Participate in regularly scheduled team meetings and calls. Input call activity into customer CRM, as appropriate.
Serve as payer expert for defined geography and able to communicate payer changes to key stakeholders in a timely manner.
Provide office education and awareness during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution.
Educate offices using approved educational materials provided by the client.
Review specific patient case information, in a compliant manner, defined by the client.
Educate physician office staff on the use of our client’s patient support services, including web-based provider portals.

Desired Job Requirements

3+ years of experience in one or more of the following areas: Managed Care, Field Reimbursement, Patient Services and/or Sales (Specialty or Biologics) or healthcare provider practice management
4 year degree or 8+ years in related healthcare roles and/or pharmaceutical or medical industry
Ability to travel 3-4 days a week, with overnights and flights (as needed), must reside within the territory
Solution oriented mindset, strong business acumen, & strong analytic capabilities
Experience with specialty/biologic products and/or complex reimbursement process
Demonstrated ability to educate offices on access processes and issue resolution
Experience educating HCPs on client specific Patient Service programs (i.e. copay, nurse education, bridge, patient assistance, etc.)
Experience delivering educational presentations in person and/or via technology platforms such as Zoom, Webex, and/or Teams
Advanced knowledge of medical insurance terminology
Knowledge of Centers of Medicare & Medicaid Services (CMS) policies and processes with expertise in Medicare (Part B – for buy & bill products and Part D for Pharmacy products)
Ability to manage ambiguity & problem solve
Prepare and submit appropriate expense reports in a timely fashion
Valid Driver’s License

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More about this job

Responsibilities

Manage a territory to support patient and provider access to products by educating healthcare offices on coverage, reimbursement processes, and patient support services. Resolve patient-level reimbursement issues, coordinate with internal and external partners, communicate payer changes, and document field activity in the customer CRM while following compliance requirements.

Requirements

Candidates need at least 3 years of experience in managed care, field reimbursement, patient services, specialty or biologics sales, or healthcare practice management, along with a four-year degree or 8+ years in related roles. The role also requires reimbursement and insurance expertise, strong communication and problem-solving abilities, a valid driver’s license, and availability for travel 3–4 days per week.

Skills

Field Reimbursement
Market Access
Patient Services
Healthcare Provider Education
Insurance Authorization
Prior Authorization
Appeals
Payer Knowledge
Medicare Policies
Patient Support Programs
Specialty and Biologic Products
Stakeholder Collaboration
Analytical Skills
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Market Access
Field Reimbursement
Patient Services
Managed Care
Specialty Products
Biologic Products
Healthcare Provider Education
Patient Support Programs
Health Insurance
Formulary Coverage
Utilization Management
Benefits Investigation
Prior Authorization
Appeals
Claims Resolution
Medicare Part B
Medicare Part D
Centers for Medicare & Medicaid Services
Patient Health Information
Provider Portals
Hub Services
Specialty Pharmacy
Stakeholder Collaboration
Compliance
Territory Management
Payer Expertise
Educational Presentations
Business Acumen
Expense Reports

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