Jobs in Canada

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Added 1 month ago
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Solutions Engineer
Ask-AI
Toronto, ON
- Full-time
…customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters.…
Added 1 month ago
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QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
Job Title: QA Engineer- Salesforce Marketing Cloud (SFMC)
Added 1 month ago
Sr Staff Package Design Engineer
Synopsys
Ottawa, ON
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 1 month ago
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Senior Backend Engineer .NET & Python
PosiTrace
Vancouver, BC
- Full-time
We're migrating toward MACH (Microservices, API-first, Cloud-native, Headless) and need a senior backend engineer to co-own that evolution.
Added 1 month ago
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Structures Design Integrator (Senior Level)
SEGULA Technologies
Montreal, QC
- Full-time
Job Title: Senior Structures Design Integration Engineer
Added 1 month ago
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Systems Installation Integrator (Mid Level)
SEGULA Technologies
Montreal, QC
- Full-time
Position Overview: We are seeking an intermediate Systems Installation Integration Engineer to independently execute defined engineering packages for aircraft development programs. In this…
Added 1 month ago
ST
Structures Design Integrator (Mid Level)
SEGULA Technologies
Montreal, QC
- Full-time
We are seeking a Structures Design Integration Engineer to lead significant airframe work packages and solve complex structural design challenges. In this role, you will drive airframe…
Added 1 month ago
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Full Stack Engineer, Support Experience (Greater China Support)
Stripe
Toronto, ON
- Full-time
…Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and…
Added 1 month ago
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AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
…expanding its digital capabilities, integrating strategic business systems, and executing advanced machine learning, risk, and financial delivery…
Added 1 month ago
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AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
…expanding its digital capabilities, integrating strategic business systems, and executing advanced machine learning, risk, and financial delivery…
Added 1 month ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
…expanding its digital capabilities, integrating strategic business systems, and executing advanced machine learning, risk, and financial delivery…
Added 1 month ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
…expanding its digital capabilities, integrating strategic business systems, and executing advanced machine learning, risk, and financial delivery…
Added 1 month ago
W
AI Solution Architect
Workana
Remote, Canada
- Contract
- Remote
…expanding its digital capabilities, integrating strategic business systems, and executing advanced machine learning, risk, and financial delivery…
Added 1 month ago
CG
Senior V&V Test Engineer - Autonomous Vehicles
CS GROUP
Montreal, QC
- Full-time
We are looking for a Senior V&V Test Engineer to support the validation of autonomous vehicle systems and vehicle-level interfaces.
Added 1 month ago
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Senior Operations Technology Specialist
Artemis Gold - Blackwater Project
BC
- Other
Ability to maintain high levels of performance over 12-hour shift
Added 1 month ago
WI
Senior Mechanical Engineer (Plant Design)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Senior Mechanical Engineer within our Mine Process & Mine Infrastructure group, you will shape the systems and infrastructure that power Canada’s most complex industrial and mining…
Added 1 month ago
FH
Data Engineer
Fraser Health
Surrey, BC
- Full-time
As a Data Engineer, you will lead the team in data strategy, analysis, integration, and management. Your work will significantly impact the delivery and utilization of our data products…
Added 1 month ago
FH
Senior Data Engineer
Fraser Health
Surrey, BC
- Full-time
The Senior Data Engineer provides senior consulting to Fraser Health executive within an assigned portfolio in the areas of data and data management, decision support and in corporate…
Added 1 month ago
MT
Professional Services Consultant
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
…The role is suited to an experienced Windows infrastructure engineer with practical capability across Azure, Microsoft 365, identity, networking and…
Added 1 month ago
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Senior Power Applications Engineer
Hitachi
London, ON · (HE)Office_ON, Stoney Creek
- Full-time
Ready to help shape the future of energy? Join Hitachi Energy as a Senior Power Applications Engineer and play a key role in delivering advanced software solutions that support reliable,…
Added 1 month ago
AI
BAS Technologist
Ainsworth Inc
Surrey, BC
- Full-time
We’re looking for a BAS Engineering Technologist to design and support building automation systems from engineering through commissioning. This role includes troubleshooting customer…
Added 1 month ago
CI
Principal Engineer, Risk and TFM Technologies
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Principal Engineer, Risk & Total Fund Management Technology, you will define architectural direction and elevate engineering excellence across critical investment technology platforms…
Added 1 month ago
WI
Technical Manager, Construction Interface
WSP in Canada
Ottawa, ON
- Full-time
…senior client representatives. In this role, you will strengthen integration, accelerate issue resolution, and drive clarity and alignment across a complex heritage MEC installation…
Added 1 month ago
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Senior Software Engineer- Wireless (Contract)
Photon-IV
Canada
- Full-time
The Senior Software Engineer- Wireless is a contract hybrid role based in Canada, with a mix of on-site collaboration and work-from-home flexibility. This role is responsible for leading…
Added 1 month ago
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Human Factors Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…

Stripe

Full Stack Engineer, Support Experience (Greater China Support)

Toronto, ON, Canada

The annual US base salary range for this role is $190,400 - $285,600. · Full-time

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Job details

Pay: The annual US base salary range for this role is $190,400 - $285,600.
Job type: Full-time
Experience: 5+ years of industry software engineering experience
Posting language: English
Posted: Sep 6, 2026

Original job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Organization

Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users - at scale, in real time, and across a growing range of channels and offerings.

The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on.

What you'll do

We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams - from Infrastructure to Product to Operations - to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region.

Responsibilities

Design, build, and maintain full-stack services and infrastructure - spanning both backend systems and user-facing tooling - that support agents around the world rely on to resolve merchant and user issues in real time
Expand and deepen live channel integrations - including voice, messaging, and emerging platforms - across Stripe's global support operations
Debug and solve critical production issues across services and multiple levels of the stack
Collaborate with internal stakeholders across the company to build new features at large scale, while improving internal engineering standards, tooling, and processes
Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

5+ years of industry software engineering experience
Native Mandarin fluency
Full-stack engineering experience, with front-end proficiency; React and Ruby are our primary technologies
Superb communication skills working with both technical and non-technical stakeholders
Reasoned judgement to unblock yourself and make rapid forward progress in ambiguous domains
Comfortable working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users
User empathy and a customer-centric approach to problem solving

Preferred Qualifications

Experience building or integrating third-party platform APIs, particularly in the communications or customer support tooling space
Familiarity with real-time communication systems or messaging infrastructure
Demonstrated technical leadership on ambiguous, impactful projects
Good understanding and practical knowledge of cloud-based services (e.g., gRPC, GraphQL, Docker/Kubernetes, AWS, etc.)

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $190,400 - $285,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out - and set you apart - especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Apply now

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

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More about this job

Responsibilities

Design, build, and maintain full-stack services and infrastructure that help global support agents resolve merchant and user issues in real time. Expand voice and messaging integrations, troubleshoot production issues, and collaborate across teams to deliver scalable features and improve engineering practices.

Requirements

Requires at least five years of software engineering experience, native Mandarin fluency, full-stack experience with front-end proficiency, and strong communication and problem-solving skills. Candidates should be comfortable working across technologies and prioritizing user needs; experience with platform APIs, real-time communications, technical leadership, and cloud services is preferred.

Skills

Full-Stack Engineering
Front-End Development
React
Ruby
Mandarin Fluency
Backend Systems
Third-Party API Integration
Real-Time Communication Systems
Messaging Infrastructure
Production Debugging
Cloud Services
gRPC
GraphQL
Docker
Kubernetes
AWS

Benefits

Equity
Company Bonus
401(k) Plan
Medical Benefits
Dental Benefits
Vision Benefits
Wellness Stipends

Visa sponsorship

Not detected in the job text

Keywords

Stripe
Support Experience Engineering
Case Resolution Platform
Full-Stack Engineering
React
Ruby
Mandarin
Backend Systems
Front-End Tooling
Case Routing
Voice
Messaging
Machine Translation
Third-Party Integrations
Platform APIs
Real-Time Communication
Production Debugging
Distributed Teams
Cloud Services
gRPC
GraphQL
Docker
Kubernetes
AWS
Customer Support
Financial Infrastructure

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Work requirements

Jobs in Canada