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Added 11 mins ago
DN
Senior Staff Machine Learning Platform Engineer
Digital Nomad World
ON · Ontario, Canada
- Full-time
Proven ability to design systems that support multiple data science teams and production workloads
Added 1 hour ago
S
Full Stack Engineer, Link
Stripe
Toronto, ON
- Full-time
Debug and solve critical production issues across services and multiple levels of the stack
Added 5 hours ago
GC
Senior Forward Deployed Engineer
Greenlight Consulting
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Senior Forward Deployed Engineer is Greenlight's most senior technical delivery role. You design, build, and operationalize AI agent workflows and intelligent automation solutions -…
Added 5 hours ago
SM
AI Engineer
S M Software Solutions Inc
Mississauga, ON
- Full-time
Experience with testing, production support, and system reliability.
Added 5 hours ago
SM
AI Engineer
S M Software Solutions Inc
Mississauga, ON
- Full-time
Experience with testing, production support, and system reliability.
Added 5 hours ago
ST
Structures Design Integrator (Senior Level)
SEGULA Technologies
Montreal, QC
- Full-time
Job Title: Senior Structures Design Integration Engineer
Added 5 hours ago
ST
Systems Installation Integrator (Mid Level)
SEGULA Technologies
Montreal, QC
- Full-time
Position Overview: We are seeking an intermediate Systems Installation Integration Engineer to independently execute defined engineering packages for aircraft development programs. In this…
Added 5 hours ago
ST
Structures Design Integrator (Mid Level)
SEGULA Technologies
Montreal, QC
- Full-time
We are seeking a Structures Design Integration Engineer to lead significant airframe work packages and solve complex structural design challenges. In this role, you will drive airframe…
Added 5 hours ago
C
Martech AdTech Engineer
Capgemini
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Participate in sprint planning, backlog refinement, technical reviews, and production support activities.
Added 5 hours ago
SM
AI Engineer
S M Software Solutions Inc
Mississauga, ON
- Full-time
Experience with testing, production support, and system reliability.
Added 6 hours ago
OC
Civil Engineer (Roadway Design)
O&M Consulting Engineering, PSC
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Support the production of plans for transportation-related projects form preliminary to final design including specifications, cost estimates, and final bid packages.
Added 6 hours ago
TV
MULTI SKILLED SHIFT ENGINEER
The Village Bakery Group
Engineer, BC
- Internship
As a Shift Engineer you will be directly contributing to this vision through your core tasks and responsibilities which will include, but are not limited to:
Added 6 hours ago
GM
FW Engineer
GEM motors d.o.o.
Engineer, BC
- Full-time
GEM motors is a global innovative company involved in a high-tech development and production of advanced electric drives with patented technology. As one of the leading companies of…
Added 6 hours ago
CI
Chief Inspector (Fixed Equipment)
Celanese International Corporation
Edmonton, AB
- Full-time
…Chief Inspector he/she is expected to work closely with and support maintenance and engineering personnel while mentoring and providing general direction to other…
Added 8 hours ago
DS
Research & Development Engineer / Chemical Engineer
Deepchill Solutions Inc.
Woodbridge, ON
- Full-time
Deepchill Solutions Inc., a leader in cutting-edge refrigeration technology, is looking for a Research & Development Engineer with a passion for innovation and hands-on problem-solving.…
Added 8 hours ago
C
Optical Components Test Engineer - Ottawa or Quebec City
Ciena
Quebec, QC
- Full-time
Support manufacturing by troubleshooting, maintaining, and optimizing automated test systems for optical components.
Added 11 hours ago
M&
Senior Controls Engineer
Mitchell & Associates
Brampton, ON
- Full-time
Job Summary: To provide technical leadership for advanced controls, automation, robotics, and technical support for manufacturing equipment and systems at Hydroform facility. This position…
Added 11 hours ago
MN
Advanced Stamping / Roll Forming Process Engineer
Minth North America, Inc.
Windsor, ON
- $100,000 to $120,000 CAD / year
- Full-time
Minth North America is seeking a highly motivated Advanced Stamping / Roll Forming Process Engineer to join our fast-growing Body Structure Technology Center (BTC NA). This role is critical…
Added 11 hours ago
S
Full Stack Engineer, Support Experience (Greater China Support)
Stripe
Toronto, ON
- Full-time
Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on…
Added 11 hours ago
ES
Presentation Software Engineer - EA SPORTS™ NHL (TFT)
EA SPORTS
Vancouver, BC
- Temporary
As a Presentation Software Engineer, you will develop and support the core technologies that bring our game's storytelling and broadcast presentation to life. You will collaborate closely…
Added 12 hours ago
CN
Founding CTO
Clash Nexus AI
Oshawa, ON
- Full-time
We already have a live production platform, active customers, and an existing codebase. We are now looking for a Founding CTO to take ownership of the technology and help scale the Company.
Added 15 hours ago
J
Power Engineer - Second Class
Jobbe
Grand Falls, NB
- Part-time
McCain Foods (Canada) is seeking an On-call Power Engineer to join our Fry Plant facility in Grand Falls, New Brunswick. This role is responsible for the safe and efficient operation,…
Added 16 hours ago
GC
AI Engineer
GEI Consultants, Inc.
Markham, ON
- $110,000 to $150,000 CAD / year
- Full-time
The AI Engineer is responsible for the development of AI solutions, typically leveraging pretrained models and copilots, to support GEI’s priority digital and AI initiatives. This role…
Added 17 hours ago
KC
Site Reliability Engineer
KPMG Canada
Kitchener, ON
- Full-time
The OPS Site Reliability Engineer will be a focal role owning and ensuring the fluent operations of Managed Services offerings in the KPMG production cloud environment. The role will be…
Added 17 hours ago
AG
Senior Operations Technology Specialist
Artemis Gold - Blackwater Project
BC
- Other
…silver pour at Blackwater was achieved in 2025 and commercial production was declared on May 1, 2025. Artemis Gold trades on TSX-V under the symbol ARTG. For more information visit…

Stripe

Full Stack Engineer, Support Experience (Greater China Support)

Toronto, ON, Canada

The annual US base salary range for this role is $190,400 - $285,600. · Full-time

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Job details

Pay: The annual US base salary range for this role is $190,400 - $285,600.
Job type: Full-time
Apply by: Nov 2, 2026
Experience: 5+ years of industry software engineering experience
Posting language: English
Posted: Sep 6, 2026

Original job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Organization

Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users - at scale, in real time, and across a growing range of channels and offerings.

The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on.

What you'll do

We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams - from Infrastructure to Product to Operations - to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region.

Responsibilities

Design, build, and maintain full-stack services and infrastructure - spanning both backend systems and user-facing tooling - that support agents around the world rely on to resolve merchant and user issues in real time
Expand and deepen live channel integrations - including voice, messaging, and emerging platforms - across Stripe's global support operations
Debug and solve critical production issues across services and multiple levels of the stack
Collaborate with internal stakeholders across the company to build new features at large scale, while improving internal engineering standards, tooling, and processes
Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

5+ years of industry software engineering experience
Native Mandarin fluency
Full-stack engineering experience, with front-end proficiency; React and Ruby are our primary technologies
Superb communication skills working with both technical and non-technical stakeholders
Reasoned judgement to unblock yourself and make rapid forward progress in ambiguous domains
Comfortable working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users
User empathy and a customer-centric approach to problem solving

Preferred Qualifications

Experience building or integrating third-party platform APIs, particularly in the communications or customer support tooling space
Familiarity with real-time communication systems or messaging infrastructure
Demonstrated technical leadership on ambiguous, impactful projects
Good understanding and practical knowledge of cloud-based services (e.g., gRPC, GraphQL, Docker/Kubernetes, AWS, etc.)

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $190,400 - $285,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out - and set you apart - especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Apply now

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

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More about this job

Responsibilities

Design, build, and maintain full-stack services and infrastructure that help global support agents resolve merchant and user issues in real time. Expand voice and messaging integrations, troubleshoot production issues, and collaborate across teams to deliver scalable features and improve engineering practices.

Requirements

Requires at least five years of software engineering experience, native Mandarin fluency, full-stack experience with front-end proficiency, and strong communication and problem-solving skills. Candidates should be comfortable working across technologies and prioritizing user needs; experience with platform APIs, real-time communications, technical leadership, and cloud services is preferred.

Skills

Full-Stack Engineering
Front-End Development
React
Ruby
Mandarin Fluency
Backend Systems
Third-Party API Integration
Real-Time Communication Systems
Messaging Infrastructure
Production Debugging
Cloud Services
gRPC
GraphQL
Docker
Kubernetes
AWS

Benefits

Equity
Company Bonus
401(k) Plan
Medical Benefits
Dental Benefits
Vision Benefits
Wellness Stipends

Visa sponsorship

Not detected in the job text

Keywords

Stripe
Support Experience Engineering
Case Resolution Platform
Full-Stack Engineering
React
Ruby
Mandarin
Backend Systems
Front-End Tooling
Case Routing
Voice
Messaging
Machine Translation
Third-Party Integrations
Platform APIs
Real-Time Communication
Production Debugging
Distributed Teams
Cloud Services
gRPC
GraphQL
Docker
Kubernetes
AWS
Customer Support
Financial Infrastructure

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