Case Manager (Kelowna) - Full-Time, Permanent

An exciting opportunity exists for the right individual to work as Assisted Independent Living Case Manager. The successful candidate will be joining a progressive non-profit organization with growing opportunities.

The Assisted Independent Living (AIL) Program provides accommodations and supports to adults with acquired brain injury, mental health diagnoses, as well as physical, developmental, and medical healthcare needs to provide them with resources to live healthy and fulfilling lives at home and in the community.

Strive is a non-profit registered charity providing residential and community inclusion supports to children, youth, adults, and older adults throughout the lower mainland since 1988. If you can relate to our mission and vision, we want you to work for us!

Strive's Mission is "To partner with individuals of diverse abilities to lead healthy, fulfilling lives by providing a foundation of support."

Strive's Vision is "Building a continuum of services to support the needs of individuals at every stage of life."

Strive offers fully paid benefits*, great learning and development opportunities, and an engaging, positive environment for a long-term career.

Why work for Strive?

• Employer paid Criminal Record Check Clearance
• Paid orientations
• Paid trainings (First Aid, CPR, Mandt, etc.) and professional development
• Employer paid extended health benefits including prescription medication, paraprofessional services, vision, etc. *
• Employer paid dental benefits including orthodontic coverage *
• Employer contribution to Municipal Pension Plan (MPP) *
• Employer paid Employee and Family Assistance Program (EFAP)
• Reimbursement to upgrade to Class 4 BCDL if required (one time only upon successful acquisition)
• Competitive paid annual vacation
• Generous statutory holiday pay
• Generous paid Health Bank
• Flexible schedules to accommodate life/work balance
• Referral bonus program
• Inclusive environment with team building events and cultural celebrations
• Health and wellness activities and incentives
• Milestone rewards
• Ongoing support, mentoring, and recognition to help with engagement and career growth

*Some benefits have eligibility requirements of surpassing three (3) months and securing a regular position of 20hrs/week or more. The benefits and criteria may change from time to time at the discretion of Strive.

*NO COVID VACCINATION REQUIRED**

Strive ensures the health and safety of all employees by acting with an abundance of caution and adhering to guidelines from the Ministry of Health, mandating regular safety training, and providing employees with access to personal protective equipment.

Position available:

Schedule: Monday to Friday 8:30am-5:00pm

Status: Full time, Permanent

Start Date: December 14, 2026

Compensation: $33.29/hr

Work collaboratively with the department Director and Program Manager to maintain the program in a fun and flexible environment. Coordinate and manage a caseload of assigned responsibilities. Act as a resource to individuals served, their respective family members or representatives and the care providers. Perform a variety of professional activities in support of the Program including but not limited to overseeing contracted community support homes, connecting with contracted care providers in the community to oversee service provision, coordinating OT, PT and other health care-related services to support the individual in service, collaborating with stakeholders, reporting to Funders regarding critical planning and incidents, assisting new participants with transitioning into the program, overseeing individualized client-centered service plans and ensuring all standards are upheld.

Job Qualifications include:

• Degree in Psychology, Social Sciences, Human Services, Pyhsical Therapy, Occupational Therapy, Behavioural Interventionist/Counsellor, Criminology, Social Work or equivalent.

Job Requirements include:

• Criminal Record Check
• TB Test
• First Aid and CPR Level C
• Valid Class 5 BCDL and reliable vehicle to use for work purposes
• Mandt 2-Day (high-risk clients) - Training provided after hiring

Additional Requirements:

• Experience in the public or non-profit sector
• Experience working with individuals with physical, developmental disabilities, brain injuries, and/or complex health issues
• Experience working in a team environment
• Experience working with a case management team
• Demonstrated ability to deal with crisis and emergency situations
• Computer literacy and experience with databases
• Excellent written and verbal communication skills
• Excellent time management skills
• Knowledge of community resources

*Position includes rotating on-call duties

*without precedence and without prejudice*

We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview.

Strive Living Society is an equal opportunity employer which does not discriminate against age, gender, ethnicity, sexual orientation, religion, or disability.

Strive Living Society is grateful to operate on the traditional and unceded territories of the Coast Salish Nations.

Requisition Number: CASEM002608

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