Operations Manager

Join Us in Building a Thriving Community

At Sturgeon Heights Community Centre, we bring people together through programs, activities

and shared experiences. Our goal is to create an inclusive place where residents of all ages feel

welcome, connected and supported.

We are looking for someone who values community, takes pride in delivering positive

experiences and can turn ideas into action.

In the Operations Manager role, you will help shape how the centre serves the neighbourhood

and contributes to its continued success.

This is an onsite position and not remote. Preference will be given to an applicant in the St. James proximity.

Role Overview

Reporting to the Executive Members of the Board of Directors (EBOD), the Sturgeon Heights

Operations Manager is responsible for ensuring the centre operates safely, efficiently and

professionally. The role oversees daily operations, supports staff, assists community members

and collaborates closely with the EBOD to strengthen programming, rentals, events, and the

overall community experience.

This position combines leadership, operations, administration and practical problem-solving. It is

well suited to an individual who performs effectively in a dynamic environment and is

committed to making a meaningful contribution to the community.

What You’ll Lead & Champion

Facility & Grounds Operations

• Ensure the community centre - including its fields, rinks, and public spaces - is safe,

clean, well maintained and ready for community use.

• Oversee seasonal ice installation and maintenance in coordination with facility staff

and/or contractors

• Develop and implement preventive maintenance programs for HVAC, plumbing,

electrical and other building systems.

• Recommend capital improvements and support the planning and implementation of

renovations and facility upgrades.

• Ensure compliance with applicable safety regulations, workplace standards and building

codes.

• Identify relevant government grant opportunities and prepare applications to support

ongoing facility improvements.

Canteen Operations

• Lead and oversee all daily canteen operations, ensuring efficient service, effective

workflows and positive customer experience.

• Through staffing and scheduling, oversee inventory and purchasing, establish cash-

handling controls and ensure accurate financial reconciliation and operational reporting.

• Maintain compliance with all applicable food safety, public health, and workplace safety

requirements and ensure canteen staff receive appropriate training and follow

established procedures.

Finance & Administration

• Support the Board of Directors in developing and managing annual operating and capital

budgets.

• Assist with accounts payable/receivable, reconciliations and financial documentation.
• Maintain strong financial controls and vendor/contractor relationships.
• Accountable for all annual reports/sign offs/information/miscellaneous reporting

requirements to General Council of Winnipeg Community Centres (GCWCC)

Scheduling & Rentals

• Coordinate facility bookings for programs, leagues, tournaments and community rentals.
• Sourcing and identifying future programming and rental opportunities
• Manage invoicing, payments and rental agreements.
• Optimize scheduling systems to ensure efficient use of space and resources.

Staff Leadership & Support

• Lead facility and canteen staff, fostering a positive, collaborative workplace.
• Provide training, coaching and performance feedback.
• Build effective staff schedules and ensure strong operational coverage.
• Responsible for HR processes with EBOD support.

Community & Stakeholder Engagement

• Work closely with sports leagues, program partners, renters and community groups to

support and strengthen indoor and outdoor sports programs and ensure seamless

facility use.

• Help ensure programs and services evolve to meet community needs.
• Represent SHCC with professionalism, warmth and a community-first mindset.

What You Bring

• Experience in operations, facility management, financial administration, or nonprofit

leadership.

• Strong budgeting, financial reporting and administrative skills.
• Experience leading and managing staff
• Excellent communication, problem-solving and decision-making abilities.
• Proficiency with accounting software, payroll systems, scheduling tools and Microsoft

Office.

• Ability to work evenings and weekends during peak seasons or special events.
• Experience in food service or canteen operations (asset).

Education & Certifications

• Post-secondary education in Business/Administration, Accounting, Recreation

Management, or related fields or equivalent combination of education and experience is

considered an asset.

• Criminal Record Check and Child Abuse Registry Check (must)
• First Aid, CPR, WHMIS (assets).
• Facility operations or food safety certification (asset).
• Project management training or certification (asset).

Work Conditions

• Some travel using a personal vehicle for support of daily operations.
• Evening and weekend work during busy seasons or special events.
• On call support for after hours escalation (first point of contact for issues, security

concerns, etc.)

• Moderate physical activity, including site inspections and hands-on operational support.

We offer:

• Salary range: $60,000 - $80,000
• Benefits package
• Monthly cell phone and automotive mileage allowance.

Please submit your resume and cover letter to president@sturgeonheightscc.com

Successful candidates will be contacted for an interview.