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Added 9 mins ago
Finance Co-op (Winter 2027)
Magnet Forensics
Waterloo, Ontario
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related…
Added 9 mins ago
CO
Director, Sales- Discover Payment Network
Capital One
Toronto, ON
- Full-time
As a key leader in this strategic growth initiative, you will build and lead a high-performing, direct-to-merchant sales organization responsible for establishing new merchant…
Added 9 mins ago
SB
Account Manager (Mandatory Travel)
Scandinavian Building Services
Saskatoon, SK
- Full-time
Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta…
Added 23 mins ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson
Markham, ON
- Full-time
…cross‑functional collaboration. The role shapes Canada strategy, drives business performance, and ensures robust statutory, regulatory, and SOX compliance across diverse markets. Operating…
Added 23 mins ago
DE
Sr Operations Supervisor
DHL Express
Mount Hope, ON
- Full-time
…every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities.…
Added 23 mins ago
IE
Sr. Manager Organizational Design and Change
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Bachelor’s degree in Human Resources, Organizational Development, Business, Psychology or a related field. Advanced degree or change management certification is an asset.
Added 23 mins ago
EG
Talent & Culture Partner
Epic Group
Calgary, AB
- $70,000 to $80,000 CAD / year
- Full-time
Partner with the Chief Culture Officer on culture initiatives, internal communications, and leader development (training support, rollout logistics, participation tracking).
Added 23 mins ago
PT
Intermediate Mechanical Designer
Platinum Trailers
St. Marys, ON
- $55,000 to $75,000 CAD / year
- Full-time
All-Equip/Platinum Trailers is a family-owned business. Founded in 2011, we’ve grown into a recognized leader in both trailer manufacturing and heavy equipment repair and service, and it’s…
Added 23 mins ago
CA
Assembly Technician - Weekday Nights
Collins Aerospace
Oakville, ON
- Full-time
…businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and…
Added 23 mins ago
CA
Calibration Technician - Weekday Day Shift
Collins Aerospace
Oakville, ON
- Full-time
…businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and…
Added 23 mins ago
CA
Assembly Technician - Weekend Day Shift
Collins Aerospace
Oakville, ON
- Full-time
…businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and…
Added 23 mins ago
CA
Assembly Technician – Afternoon Shift
Collins Aerospace
Oakville, ON
- Full-time
…businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and…
Added 23 mins ago
TH
Associé, services-conseils
TELUS Health
Montreal, QC
- Full-time
…actuels et potentiels de façon à positionner TELUS Santé comme un leader sur le…
Added 23 mins ago
AF
Senior Manager, SSU Finance (15 Month Term)
ATB Financial
Calgary, AB
- Contract
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 23 mins ago
Q
Mechanical Engineer
Quectel
Vancouver, BC
- Full-time
Working knowledge of the product development process.
Added 23 mins ago
AI
Scale Clerk
American Iron & Metal (AIM)
Levis, QC
- Full-time
American Iron & Metal (AIM) is a family-owned company and a recognized global leader in the metal recycling industry, with more than 135 locations and over 4,000 employees worldwide.
Added 23 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 23 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky Technologies™ is a global leader in the design and manufacture of high-performance injection molding systems and automated manufacturing solutions. Engineers at Husky work on new…
Added 24 mins ago
S
Department Manager, Centre of Store
Save-On-Foods
Surrey, BC · South Point - Surrey BC
- Full-time
Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
Added 24 mins ago
S
Department Manager, Wine
Save-On-Foods
Surrey, BC · Fleetwood - Surrey BC
- Full-time
Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
Added 24 mins ago
TI
Inventory Control Manager
TTI, Inc.
Georgina, ON · ON · Ontario Service Hub
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 24 mins ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON · Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Actuarial Analyst I
TD
Toronto, ON · Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Customer Experience Associate - Complexe St-Amable - Quebec City - 15 hours
TD
Quebec, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

SuiteSpot

Technical Implementation Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Who we are
SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.

We move fast, ship real solutions, and measure ourselves by customer outcomes. Our engineering team operates with high autonomy and direct customer impact. We live by P.I.E. - Passion, Integrity, and Execution - and look for people who do the same.

Who we need
As a Technical Implementation Manager, you will play a crucial role in the successful onboarding of new clients onto our SaaS platform. You will be responsible for the technical aspects of the implementation process, ensuring seamless integration and a smooth transition for our customers. This involves understanding client requirements, configuring our software, managing data migration, and providing technical guidance.

What you will focus on

Client Onboarding: Manage the technical implementation process for new customers, from kickoff to go-live. Autonomously lead the end-to-end onboarding and project management for smaller-scale accounts, serving as the primary point of contact when a dedicated CSM is not assigned.
Requirements Gathering: Collaborate with customers to understand their technical requirements, business needs, and workflows.
System Configuration: Configure and customize our SaaS platform to meet specific customer requirements.
Data Migration: Oversee data migration from customer systems to our platform, ensuring data integrity and accuracy.
Integration: Facilitate integrations with other customers systems (e.g., CRM, ERP) using APIs or other integration methods.
Technical Guidance: Provide technical expertise and support to customers throughout the implementation process.
Troubleshooting: Identify and resolve technical issues that may arise during implementation and post-launch.
Technical Support: Respond to incidents and provide Level 2 technical assistance to end-users.
Documentation: Create and maintain comprehensive documentation of the implementation process, including configurations, and workflows.
Training: Conduct technical training sessions for customers to ensure they can effectively use our platform.
Collaboration: Work closely with cross-functional teams, including Sales, Customer Success, Customer Support, and Product Development, to ensure a smooth and efficient implementation process.
Process Improvement: Continuously identify opportunities to improve our implementation processes and methodologies.
Customer Retention: Identify expansion and upsell opportunities in partnership with our Sales and Customer Success teams.

Who you are

You quickly learn new technologies and explain software simply to customers. You understand complex needs and how our software can help. With excellent communication, you clearly convey ideas and actively listen. You prioritize effectively, constantly seek improvement, and are motivated by the success of others. A strong team player with integrity, you are confident and passionate about your impactful work. You are highly organized, possess a strong project management mindset, and comfortably pivot from technical expert to independent project leader when small accounts require it.

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Experience with system configuration, data migration, and integration.
Proficiency in APIs, MongoDB/NoSQL databases, scripting languages (Python, JavaScript), web technologies (HTML, CSS), etc.
Strong organizational and project management skills, with a proven track record of managing projects or client onboardings independently.

Why join?

SuiteSpot is a fun place to work, dedicated to solving problems with resilient and scalable solutions. We have a reputation for meeting our customer’s needs, building innovative features and functionality, and supporting integrations and implementation far beyond the go-live.

We're a small team without big egos, willing to contribute wherever needed. We hold our values – passion, integrity, and execution – in high regard, taking ownership and accountability for our individual impact, expanding our knowledge, and advocating for change and each other. We take our work very seriously but never take ourselves too seriously. Our company culture promotes ongoing learning and team building. We bring people together a few times a month to discuss deliverables and individual professional development goals and to connect at social events.

At SuiteSpot, we embrace the whole person and offer flexible, remote working options, a competitive compensation package, and a comprehensive benefits package that starts on day one.

Remote work with a preferred location in Toronto, ON

SuiteSpot welcomes and encourages applications from people with disabilities. Should you require accommodations in any part of the interview process, please contact us at careers@suitespottechnology.com and we will be happy to assist you.

Only qualified candidates will be contacted directly.

Apply About employer

More about this job

Responsibilities

The Technical Implementation Manager will lead the end-to-end onboarding process for new clients, including system configuration, data migration, and API integrations. They will also provide technical guidance, troubleshooting support, and training to ensure successful customer adoption of the SaaS platform.

Requirements

Candidates must have a bachelor's degree in Computer Science or a related field and at least 3 years of experience in a technical implementation role. Proficiency in APIs, scripting languages like Python or JavaScript, and database technologies like MongoDB is required.

Skills

SaaS
Technical implementation
Project management
Data migration
System configuration
API integration
Python
JavaScript
MongoDB
NoSQL
HTML
CSS
Customer onboarding
Technical support
Troubleshooting
Client relations

Benefits

Flexible working options
Remote working options

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
PropTech
Technical Implementation
Customer Success
Onboarding
Data Migration
API
MongoDB
NoSQL
Python
JavaScript
HTML
CSS
Project Management
CRM
ERP
Software Configuration
Technical Support
Troubleshooting
Client Training
Workflow Optimization
Multifamily Property Management
Integration
System Architecture
Technical Documentation

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