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Added 5 mins ago
HA
Senior Water Resources Engineer
Hazen and Sawyer
Calgary, AB
- Full-time
Founded in 1951 by the son of Allen Hazen (developer of the Hazen-Williams equation), Hazen is an employee-owned company with a singular focus on "all things water."
Added 19 mins ago
S
Senior Transport Economist
SYSTRA
Montreal, QC
- Full-time
…consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the…
Added 19 mins ago
AG
Concrete Superintendent
Aecon Group Inc.
Winnipeg, MB
- Full-time
Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We’re always searching the globe for innovative,…
Added 19 mins ago
ES
Senior Business Analyst
EPAM Systems
Toronto, ON
- Full-time
…development services, we deliver advanced financial services solutions by empowering operational insights, driving innovation, and enabling more effective risk management in an increasingly…
Added 19 mins ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead business analysis to assess business problems and opportunities and document requirements for I&IT solutions.
Added 19 mins ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems and opportunities and documents business requirements so that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11713 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with extensive experience in Microsoft Azure data technologies, Amazon Web Services (AWS), ETL development, data integration, data…
Added 19 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements so that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531
Added 19 mins ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead business analysis to assess business problems and opportunities and document requirements for I&IT solutions.
Added 19 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements so that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531
Added 19 mins ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531
Added 19 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements in such a way that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements in such a way that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11713 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with extensive experience in Microsoft Azure data technologies, Amazon Web Services (AWS), ETL development, data integration, data…
Added 19 mins ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead business analysis to assess business problems and opportunities and document requirements for I&IT solutions.
Added 19 mins ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements in such a way that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11718 – Software Developer – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Software Developer with strong hands-on expertise in Java Enterprise Edition (Java EE), n-tier enterprise application development, Spring…
Added 19 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements so that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11622
Added 19 mins ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems and opportunities and documents business requirements so that I&IT solutions can be determined.
Added 19 mins ago
SM
RQ11697 – Change Management Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Identify and assess change impacts on business processes and technology solutions to improve adoption.
Added 19 mins ago
SM
RQ11697 – Change Management Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Identify and assess change impacts on business processes and technology solutions to improve adoption.

SuiteSpot

Technical Implementation Manager

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Who we are
SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.

We move fast, ship real solutions, and measure ourselves by customer outcomes. Our engineering team operates with high autonomy and direct customer impact. We live by P.I.E. - Passion, Integrity, and Execution - and look for people who do the same.

Who we need
As a Technical Implementation Manager, you will play a crucial role in the successful onboarding of new clients onto our SaaS platform. You will be responsible for the technical aspects of the implementation process, ensuring seamless integration and a smooth transition for our customers. This involves understanding client requirements, configuring our software, managing data migration, and providing technical guidance.

What you will focus on

Client Onboarding: Manage the technical implementation process for new customers, from kickoff to go-live. Autonomously lead the end-to-end onboarding and project management for smaller-scale accounts, serving as the primary point of contact when a dedicated CSM is not assigned.
Requirements Gathering: Collaborate with customers to understand their technical requirements, business needs, and workflows.
System Configuration: Configure and customize our SaaS platform to meet specific customer requirements.
Data Migration: Oversee data migration from customer systems to our platform, ensuring data integrity and accuracy.
Integration: Facilitate integrations with other customers systems (e.g., CRM, ERP) using APIs or other integration methods.
Technical Guidance: Provide technical expertise and support to customers throughout the implementation process.
Troubleshooting: Identify and resolve technical issues that may arise during implementation and post-launch.
Technical Support: Respond to incidents and provide Level 2 technical assistance to end-users.
Documentation: Create and maintain comprehensive documentation of the implementation process, including configurations, and workflows.
Training: Conduct technical training sessions for customers to ensure they can effectively use our platform.
Collaboration: Work closely with cross-functional teams, including Sales, Customer Success, Customer Support, and Product Development, to ensure a smooth and efficient implementation process.
Process Improvement: Continuously identify opportunities to improve our implementation processes and methodologies.
Customer Retention: Identify expansion and upsell opportunities in partnership with our Sales and Customer Success teams.

Who you are

You quickly learn new technologies and explain software simply to customers. You understand complex needs and how our software can help. With excellent communication, you clearly convey ideas and actively listen. You prioritize effectively, constantly seek improvement, and are motivated by the success of others. A strong team player with integrity, you are confident and passionate about your impactful work. You are highly organized, possess a strong project management mindset, and comfortably pivot from technical expert to independent project leader when small accounts require it.

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Experience with system configuration, data migration, and integration.
Proficiency in APIs, MongoDB/NoSQL databases, scripting languages (Python, JavaScript), web technologies (HTML, CSS), etc.
Strong organizational and project management skills, with a proven track record of managing projects or client onboardings independently.

Why join?

SuiteSpot is a fun place to work, dedicated to solving problems with resilient and scalable solutions. We have a reputation for meeting our customer’s needs, building innovative features and functionality, and supporting integrations and implementation far beyond the go-live.

We're a small team without big egos, willing to contribute wherever needed. We hold our values – passion, integrity, and execution – in high regard, taking ownership and accountability for our individual impact, expanding our knowledge, and advocating for change and each other. We take our work very seriously but never take ourselves too seriously. Our company culture promotes ongoing learning and team building. We bring people together a few times a month to discuss deliverables and individual professional development goals and to connect at social events.

At SuiteSpot, we embrace the whole person and offer flexible, remote working options, a competitive compensation package, and a comprehensive benefits package that starts on day one.

Remote work with a preferred location in Toronto, ON

SuiteSpot welcomes and encourages applications from people with disabilities. Should you require accommodations in any part of the interview process, please contact us at careers@suitespottechnology.com and we will be happy to assist you.

Only qualified candidates will be contacted directly.

Apply About employer

More about this job

Responsibilities

The Technical Implementation Manager will lead the end-to-end onboarding process for new clients, including system configuration, data migration, and API integrations. They will also provide technical guidance, troubleshooting support, and training to ensure successful customer adoption of the SaaS platform.

Requirements

Candidates must have a bachelor's degree in Computer Science or a related field and at least 3 years of experience in a technical implementation role. Proficiency in APIs, scripting languages like Python or JavaScript, and database technologies like MongoDB is required.

Skills

SaaS
Technical implementation
Project management
Data migration
System configuration
API integration
Python
JavaScript
MongoDB
NoSQL
HTML
CSS
Customer onboarding
Technical support
Troubleshooting
Client relations

Benefits

Flexible working options
Remote working options

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
PropTech
Technical Implementation
Customer Success
Onboarding
Data Migration
API
MongoDB
NoSQL
Python
JavaScript
HTML
CSS
Project Management
CRM
ERP
Software Configuration
Technical Support
Troubleshooting
Client Training
Workflow Optimization
Multifamily Property Management
Integration
System Architecture
Technical Documentation

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