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Added 11 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Analyzing CRM data, service requests, customer feedback, response times, repeat contacts and emerging trends;
Added 11 mins ago
U
Philanthropy & Fund Development Manager
UFA
Calgary, AB
- Full-time
Establish & maintain accurate donor, funder, and prospect information within CRM and fundraising systems.
Added 11 mins ago
H
Desktop Support Analyst - Fulltime Temporary One-Year fixed contract
Houle
Burnaby, BC
- Full-time
- Contract
…enterprise applications include JDE Enterprise One, Microsoft CRM Dynamics, Microsoft SharePoint, Procore, and NetHelpdesk software. Here's how your role will strengthen our team. Your…
Added 11 mins ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Familiarity with Salesforce applications and CRM-related functionalities.
Added 11 mins ago
V
Architect
Virtusa
Toronto, ON
- Full-time
Experience as a CRM Business Analyst is a deal breaker.
Added 11 mins ago
MC
Manager, Community Partnerships (Events)
Make-A-Wish Canada
Halifax, NS
- Full-time
Experience using CRM systems (Salesforce preferred) and Microsoft Office tools.
Added 12 mins ago
Talent Acquisition Specialist (Contract)
BIMM
Toronto, ON
…experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in…
Added 12 mins ago
KI
Co-op/Intern Sales Operations
Kinaxis Inc.
Ottawa, ON
- Internship
…provides hands-on experience in data management, lead processes, CRM management, reporting, and cross-functional…
Added 27 mins ago
Account Executive - Biodiversity Data Product
Alveole
Montreal, QC
Experience using CRM and sales prospecting tools such as HubSpot and Sales Navigator
Added 27 mins ago
AC
Sr. Manager, Philanthropy
Alberta Cancer Foundation
Calgary, AB
- Full-time
Promote consistency in prospect management, donor experience, and CRM best practices across the team
Added 56 mins ago
A
Account Executive
Appear
Toronto, ON
- Full-time
Familiarity with HubSpot, GoHighLevel, or similar CRM for account tracking and renewal management.
Added 57 mins ago
CG
Business Development Associate
CORA Group
Markham, ON · Canada - Markham - Ontario
- Full-time
Timely record keeping and deal flow tracking through Salesforce, leveraging CRM insights to improve processes
Added 57 mins ago
JS
Business Development Associate
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
Timely record keeping and deal flow tracking through Salesforce, leveraging CRM insights to improve processes
Added 1 hour ago
OD
Outbound Sales Representative
OSL Direct Services
Mississauga, ON
- Other
Use the Salesforce CRM system to assist with territory and funnel management
Added 1 hour ago
Territory Sales Representative
Canadian Federation of Independent Business
Grande Prairie, AB
Experience with CRM tools and digital platforms is considered an asset
Added 1 hour ago
IF
Wealth Enablement Digital Trainer
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Experience working with advisor technology ecosystems, CRM or workflow platforms, onboarding tools, digital enablement solutions, and operational systems within a wealth management…
Added 1 hour ago
S
Business Development Representative - Toronto
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Maintain accurate lead, opportunity, and client information in CRM.
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Maintain accurate lead, opportunity, and client information in CRM.
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Maintain accurate lead, opportunity, and client information in CRM.
Added 1 hour ago
B
SENIOR MANAGER, UNDERWRITING II - Head Office, Laval, Quebec
BDC
Laval, QC
- Full-time
Review loan packages and, when necessary, negotiate with internal partners (AM/BCM/CRM) on structuring the deal to ensure compliance with BDC policies and procedures.
Added 1 hour ago
S
Culinary Specialist 12-18 Month Contract
Sysco
Vancouver, BC · Sysco Vancouver
- Full-time
Track activities and results, collaborate on opportunities, and champion the team selling process through use of Salesforce (Sysco’s CRM tool).
Added 2 hours ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Winnipeg, MB
- Full-time
Our AI-powered CRM and tools have new agents closing deals in their first weeks
Added 3 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
Maintains Salesforce (CRM) customer and business date and other system records accurately and thoroughly.
Added 3 hours ago
GS
Athlete Advisor & Sales Closer - Football / Sports
GameTime Sports Marketing
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…maintaining relationships with athletes and families, keeping CRM records organized, and developing your own network of prospective…

SuiteSpot

Technical Implementation Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Who we are
SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.

We move fast, ship real solutions, and measure ourselves by customer outcomes. Our engineering team operates with high autonomy and direct customer impact. We live by P.I.E. - Passion, Integrity, and Execution - and look for people who do the same.

Who we need
As a Technical Implementation Manager, you will play a crucial role in the successful onboarding of new clients onto our SaaS platform. You will be responsible for the technical aspects of the implementation process, ensuring seamless integration and a smooth transition for our customers. This involves understanding client requirements, configuring our software, managing data migration, and providing technical guidance.

What you will focus on

Client Onboarding: Manage the technical implementation process for new customers, from kickoff to go-live. Autonomously lead the end-to-end onboarding and project management for smaller-scale accounts, serving as the primary point of contact when a dedicated CSM is not assigned.
Requirements Gathering: Collaborate with customers to understand their technical requirements, business needs, and workflows.
System Configuration: Configure and customize our SaaS platform to meet specific customer requirements.
Data Migration: Oversee data migration from customer systems to our platform, ensuring data integrity and accuracy.
Integration: Facilitate integrations with other customers systems (e.g., CRM, ERP) using APIs or other integration methods.
Technical Guidance: Provide technical expertise and support to customers throughout the implementation process.
Troubleshooting: Identify and resolve technical issues that may arise during implementation and post-launch.
Technical Support: Respond to incidents and provide Level 2 technical assistance to end-users.
Documentation: Create and maintain comprehensive documentation of the implementation process, including configurations, and workflows.
Training: Conduct technical training sessions for customers to ensure they can effectively use our platform.
Collaboration: Work closely with cross-functional teams, including Sales, Customer Success, Customer Support, and Product Development, to ensure a smooth and efficient implementation process.
Process Improvement: Continuously identify opportunities to improve our implementation processes and methodologies.
Customer Retention: Identify expansion and upsell opportunities in partnership with our Sales and Customer Success teams.

Who you are

You quickly learn new technologies and explain software simply to customers. You understand complex needs and how our software can help. With excellent communication, you clearly convey ideas and actively listen. You prioritize effectively, constantly seek improvement, and are motivated by the success of others. A strong team player with integrity, you are confident and passionate about your impactful work. You are highly organized, possess a strong project management mindset, and comfortably pivot from technical expert to independent project leader when small accounts require it.

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Experience with system configuration, data migration, and integration.
Proficiency in APIs, MongoDB/NoSQL databases, scripting languages (Python, JavaScript), web technologies (HTML, CSS), etc.
Strong organizational and project management skills, with a proven track record of managing projects or client onboardings independently.

Why join?

SuiteSpot is a fun place to work, dedicated to solving problems with resilient and scalable solutions. We have a reputation for meeting our customer’s needs, building innovative features and functionality, and supporting integrations and implementation far beyond the go-live.

We're a small team without big egos, willing to contribute wherever needed. We hold our values – passion, integrity, and execution – in high regard, taking ownership and accountability for our individual impact, expanding our knowledge, and advocating for change and each other. We take our work very seriously but never take ourselves too seriously. Our company culture promotes ongoing learning and team building. We bring people together a few times a month to discuss deliverables and individual professional development goals and to connect at social events.

At SuiteSpot, we embrace the whole person and offer flexible, remote working options, a competitive compensation package, and a comprehensive benefits package that starts on day one.

Remote work with a preferred location in Toronto, ON

SuiteSpot welcomes and encourages applications from people with disabilities. Should you require accommodations in any part of the interview process, please contact us at careers@suitespottechnology.com and we will be happy to assist you.

Only qualified candidates will be contacted directly.

Apply About employer

More about this job

Responsibilities

The Technical Implementation Manager will lead the end-to-end onboarding process for new clients, including system configuration, data migration, and API integrations. They will also provide technical guidance, troubleshooting support, and training to ensure successful customer adoption of the SaaS platform.

Requirements

Candidates must have a bachelor's degree in Computer Science or a related field and at least 3 years of experience in a technical implementation role. Proficiency in APIs, scripting languages like Python or JavaScript, and database technologies like MongoDB is required.

Skills

SaaS
Technical implementation
Project management
Data migration
System configuration
API integration
Python
JavaScript
MongoDB
NoSQL
HTML
CSS
Customer onboarding
Technical support
Troubleshooting
Client relations

Benefits

Flexible working options
Remote working options

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
PropTech
Technical Implementation
Customer Success
Onboarding
Data Migration
API
MongoDB
NoSQL
Python
JavaScript
HTML
CSS
Project Management
CRM
ERP
Software Configuration
Technical Support
Troubleshooting
Client Training
Workflow Optimization
Multifamily Property Management
Integration
System Architecture
Technical Documentation

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