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Added 20 mins ago
VH
Child and Family Support Worker- Toronto
VHA Home HealthCare
Mississauga, ON
- Part-time
…at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our…
Added 20 mins ago
OE
Construction Health & Safety Representative
Optiv Energy Inc.
Ottawa, ON
- Full-time
Regulatory compliance. Monitor compliance with the Occupational Health and Safety Act and Ontario Regulation 213/91 (Construction Projects), and with Optiv Energy and client safety programs.
Added 30 mins ago
M
Insurance broker
MIB
Sudbury, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Assess potential institutional, business or individual client markets
Added 1 hour ago
B
Recommissioning Engineer – Energy & Decarbonization
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role combines in‑depth engineering analysis, on‑site assessments, and client‑facing advisory work to deliver measurable results.
Added 1 hour ago
BP
Senior Process Engineer
Bunch Projects
Calgary, AB
- Full-time
…a strong focus on safety, quality, execution, and long-term client…
Added 1 hour ago
W
Project Engineering Manager, Mining
Worley
Vancouver, BC
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 1 hour ago
BP
Lead Electrical Engineer
Bunch Projects
Calgary, AB
- Full-time
…operators. We are seeking an experienced Electrical Engineer, Lead to support the full lifecycle delivery of EPC…
Added 1 hour ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531
Added 1 hour ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531
Added 1 hour ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
We are seeking an experienced Solution Architect to support the Province of New Brunswick, with strong experience in IM/IT, application and solutions architecture, enterprise application…
Added 1 hour ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
We are seeking an experienced Solution Architect to support the Province of New Brunswick, with strong experience in IM/IT, application and solutions architecture, enterprise application…
Added 1 hour ago
MK
Child care provider - private home
Mr. Knecht
Hampstead, QC
- Full-time
- On-site
Added 1 hour ago
W
Technical Consultant II, Environmental Scientist
Worley
Edmonton, AB · Calgary, AB
- Full-time
…clients, contractors, and multidisciplinary teams, you will lead field investigations, contribute to technical assessments and reporting, mentor developing professionals, and support…
Added 1 hour ago
SP
Child care provider - private home
Sunil Pant
Port Moody, BC
- From $20 CAD / hour
- Full-time
- On-site
Added 1 hour ago
L
PT Sales Supervisor - Yorkdale
LVMH
Toronto, ON
- Part-time
Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
Added 1 hour ago
V|
Senior Electrical, Instrumentation & Controls Engineer
Veolia | North America
Oakville, ON
- Full-time
Ability to collaborate in and lead cross-functional project team discussions and client meetings.
Added 1 hour ago
AC
Lead Cook
Aramark Canada
Mirabel, QC
- $25 CAD / hour
- Full-time
Aramark is currently seeking a dynamic and passionate Lead Cook to join its food service team at Bell Helicopter in Mirabel.
Added 1 hour ago
RW
Child caregiver - private home
Rachel Werzberger
Outremont, QC
- From $19 CAD / hour
- Full-time
- Contract
- On-site
Added 2 hours ago
V|
Senior Electrical, Instrumentation & Controls Engineer
Veolia | Water Tech
Oakville, ON
- Full-time
Ability to collaborate in and lead cross-functional project team discussions and client meetings.
Added 2 hours ago
SB
Open for Account Executives
Sterling Brokers
Canada
- Full-time
Understand client needs and present tailored solutions, effectively demonstrating the value of our insurance products and services.
Added 2 hours ago
PV
Small Animal Veterinarian
P3 Veterinary Partners
Woodstock, ON
- Full-time
…affordable community, get ahead financially, and take on a lead role in the clinic. For the right individual, we would consider the opportunity to buy-in. We believe in supporting a healthy…
Added 2 hours ago
MI
Personal Lines Client Executive
Mango Insurance
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
As a Personal Lines Client Executive you are critical to the servicing of clients and supporting the retention and growth of Mango Insurance.
Added 2 hours ago
VH
Occupational Therapist - York Region (Adult)
VHA Home HealthCare
Toronto, ON · North York, ON
- Full-time
…at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our…
Added 2 hours ago
VH
Occupational Therapist - GTA area (Adults)
VHA Home HealthCare
Toronto, ON
- Full-time
…at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our…
Added 2 hours ago
VH
Occupational Therapist - Adults
VHA Home HealthCare
Toronto, ON · North York, ON
- Full-time
…at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our…

SuiteSpot

Technical Implementation Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Who we are
SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.

We move fast, ship real solutions, and measure ourselves by customer outcomes. Our engineering team operates with high autonomy and direct customer impact. We live by P.I.E. - Passion, Integrity, and Execution - and look for people who do the same.

Who we need
As a Technical Implementation Manager, you will play a crucial role in the successful onboarding of new clients onto our SaaS platform. You will be responsible for the technical aspects of the implementation process, ensuring seamless integration and a smooth transition for our customers. This involves understanding client requirements, configuring our software, managing data migration, and providing technical guidance.

What you will focus on

Client Onboarding: Manage the technical implementation process for new customers, from kickoff to go-live. Autonomously lead the end-to-end onboarding and project management for smaller-scale accounts, serving as the primary point of contact when a dedicated CSM is not assigned.
Requirements Gathering: Collaborate with customers to understand their technical requirements, business needs, and workflows.
System Configuration: Configure and customize our SaaS platform to meet specific customer requirements.
Data Migration: Oversee data migration from customer systems to our platform, ensuring data integrity and accuracy.
Integration: Facilitate integrations with other customers systems (e.g., CRM, ERP) using APIs or other integration methods.
Technical Guidance: Provide technical expertise and support to customers throughout the implementation process.
Troubleshooting: Identify and resolve technical issues that may arise during implementation and post-launch.
Technical Support: Respond to incidents and provide Level 2 technical assistance to end-users.
Documentation: Create and maintain comprehensive documentation of the implementation process, including configurations, and workflows.
Training: Conduct technical training sessions for customers to ensure they can effectively use our platform.
Collaboration: Work closely with cross-functional teams, including Sales, Customer Success, Customer Support, and Product Development, to ensure a smooth and efficient implementation process.
Process Improvement: Continuously identify opportunities to improve our implementation processes and methodologies.
Customer Retention: Identify expansion and upsell opportunities in partnership with our Sales and Customer Success teams.

Who you are

You quickly learn new technologies and explain software simply to customers. You understand complex needs and how our software can help. With excellent communication, you clearly convey ideas and actively listen. You prioritize effectively, constantly seek improvement, and are motivated by the success of others. A strong team player with integrity, you are confident and passionate about your impactful work. You are highly organized, possess a strong project management mindset, and comfortably pivot from technical expert to independent project leader when small accounts require it.

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Experience with system configuration, data migration, and integration.
Proficiency in APIs, MongoDB/NoSQL databases, scripting languages (Python, JavaScript), web technologies (HTML, CSS), etc.
Strong organizational and project management skills, with a proven track record of managing projects or client onboardings independently.

Why join?

SuiteSpot is a fun place to work, dedicated to solving problems with resilient and scalable solutions. We have a reputation for meeting our customer’s needs, building innovative features and functionality, and supporting integrations and implementation far beyond the go-live.

We're a small team without big egos, willing to contribute wherever needed. We hold our values – passion, integrity, and execution – in high regard, taking ownership and accountability for our individual impact, expanding our knowledge, and advocating for change and each other. We take our work very seriously but never take ourselves too seriously. Our company culture promotes ongoing learning and team building. We bring people together a few times a month to discuss deliverables and individual professional development goals and to connect at social events.

At SuiteSpot, we embrace the whole person and offer flexible, remote working options, a competitive compensation package, and a comprehensive benefits package that starts on day one.

Remote work with a preferred location in Toronto, ON

SuiteSpot welcomes and encourages applications from people with disabilities. Should you require accommodations in any part of the interview process, please contact us at careers@suitespottechnology.com and we will be happy to assist you.

Only qualified candidates will be contacted directly.

Apply About employer

More about this job

Responsibilities

The Technical Implementation Manager will lead the end-to-end onboarding process for new clients, including system configuration, data migration, and API integrations. They will also provide technical guidance, troubleshooting support, and training to ensure successful customer adoption of the SaaS platform.

Requirements

Candidates must have a bachelor's degree in Computer Science or a related field and at least 3 years of experience in a technical implementation role. Proficiency in APIs, scripting languages like Python or JavaScript, and database technologies like MongoDB is required.

Skills

SaaS
Technical implementation
Project management
Data migration
System configuration
API integration
Python
JavaScript
MongoDB
NoSQL
HTML
CSS
Customer onboarding
Technical support
Troubleshooting
Client relations

Benefits

Flexible working options
Remote working options

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
PropTech
Technical Implementation
Customer Success
Onboarding
Data Migration
API
MongoDB
NoSQL
Python
JavaScript
HTML
CSS
Project Management
CRM
ERP
Software Configuration
Technical Support
Troubleshooting
Client Training
Workflow Optimization
Multifamily Property Management
Integration
System Architecture
Technical Documentation

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