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Added 12 mins ago
AR
Regional General Manager, North
ABC Recycling
Burnaby, BC
- $140,000 to $180,000 CAD / year
- Full-time
Reporting to the VP, Canadian Operations, the Regional General Manager, North is responsible for the operations of our Terrace, Prince George, Kelowna, Fort St. John and Grande Prairie…
Added 12 mins ago
A
Fairmont Gold Supervisor
AccorHotel
Richmond, BC
- Full-time
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure…
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Beltline, Calgary, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 26 mins ago
L
Senior Product Operations Manager
LiveKit
Canada
- Full-time
6+ years of experience, with at least 3 in product operations or a closely related role (chief of staff to a product leader, product program management, product strategy and operations)…
Added 26 mins ago
P&
Sous Chef
Pesce & Associates Human Resources Consultants
Kitchener, ON
- Full-time
Are you a hands-on culinary leader with a passion for hospitality and creating exceptional dining experiences? Do you thrive in an efficient kitchen, leading teams, maintaining high…
Added 26 mins ago
A
Head of Sales
Aimhire
Toronto, ON
- Full-time
Partner with Marketing, Growth, and Operations to improve lead quality and conversion rates.
Added 26 mins ago
E–
Vice President Information Technology
Executrade – Your Recruitment Specialists
AB · Edmonton, AB
- Full-time
Our client is a well-established and growing Alberta-based organization with a diverse portfolio of operations and a reputation for innovation, operational excellence, and long-term…
Added 26 mins ago
PL
People and Culture Manager
Pomeroy Lodging
Calgary, AB
- Full-time
Are you a people-focused leader who thrives on building strong teams, creating positive workplace experiences, and driving culture forward? Then the People & Culture Manager role at the…
Added 26 mins ago
PL
Administrative Assistant
Pomeroy Lodging
Calgary, AB
- Full-time
…role, will be responsible for supporting the hotel's daily operations by providing comprehensive administrative assistance to the Areas Operations Manager/General Manager. This includes…
Added 26 mins ago
PL
Director of Sales and Marketing
Pomeroy Lodging
Calgary, AB
- Full-time
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our…
Added 27 mins ago
Assistant Warehouse and Distribution Manager
Nippon Express Canada
Richmond, BC
…locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence,…
Added 27 mins ago
IW
Quality Inspector (Electrical)
Ice Western
AB · Calgary, Alberta
- Full-time
Industry Leader: Join an established and growing manufacturer.
Added 27 mins ago
Junk Removal and Customer Service
1-800-GOT-JUNK?
Vancouver, BC
This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The…
Added 27 mins ago
E
Chief Operating Officer
Engaged
BC · British Columbia
- $203,000 to $243,000 CAD / year
- Full-time
We are seeking a Chief Operating Officer (Operations Lead) to provide executive leadership for BCFNJC's operations, implementation efforts, people leadership, and service delivery.…
Added 41 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Added 41 mins ago
P&
Technologies numériques - Opérations manufacturières : Analyste des systèmes MES / Digital Technologies - Manufacturing Operations: MES Systems Analyst
Pratt & Whitney
Longueuil, QC
- Full-time
Titre du poste: Technologies numériques - Opérations manufacturières : Analyste des systèmes MES
Added 41 mins ago
N
Project Coordinator - Golden, BC
Norland
Golden, BC
- Full-time
Copcan Civil is a leader in civil contracting, construction management, environmental contracting, forestry, demolition, and aggregate sales across British Columbia. Our expertise spans a…
Added 41 mins ago
JV
Associate DVM (Part-Time Casual) - Burlington
Juno Veterinary
Burlington, ON
- Part-time
Added 41 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 41 mins ago
D
Chef Manager
Dexterra
Oakville, ON
- Contract
Oversees franchise operations and adheres to all franchise regulations and guidelines
Added 41 mins ago
G
Security Shift Supervisor
GardaWorld
London, ON
- Full-time
As a Security Supervisor, you will be leading a team of guards, ensuring that security operations run smoothly and providing exceptional customer service. You will work with people from all…
Added 41 mins ago
TB
Staff Accountant
The Bradford Exchange
London, ON
- $65,000 to $70,000 CAD / year
- Contract
The Bradford Exchange Group is a global leader in direct-to-consumer marketing of collectibles, gifts, home décor, and jewelry. We are committed to delivering exceptional products and…
Added 41 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
- Full-time
You’re a natural leader who knows how to motivate a team;
Added 41 mins ago
BD
Senior Superintendent
Bucci Developments
Vancouver, BC
- Full-time
Experience planning and directing tower crane, material hoist and concrete pump operations on a constrained urban site.
Added 41 mins ago
J&
Sr. Director, ERP Supply Chain & SAP Technology Platforms, Orthopedics
Johnson & Johnson MedTech
NB · Brunswick, NB
- Full-time
…planning, architecture and execution, and functional and technical operations of ERP Supply Chain solutions and the SAP Technology platform across a complex multi-instance ECC and S/4…

SuiteSpot

Technical Implementation Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Who we are
SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.

We move fast, ship real solutions, and measure ourselves by customer outcomes. Our engineering team operates with high autonomy and direct customer impact. We live by P.I.E. - Passion, Integrity, and Execution - and look for people who do the same.

Who we need
As a Technical Implementation Manager, you will play a crucial role in the successful onboarding of new clients onto our SaaS platform. You will be responsible for the technical aspects of the implementation process, ensuring seamless integration and a smooth transition for our customers. This involves understanding client requirements, configuring our software, managing data migration, and providing technical guidance.

What you will focus on

Client Onboarding: Manage the technical implementation process for new customers, from kickoff to go-live. Autonomously lead the end-to-end onboarding and project management for smaller-scale accounts, serving as the primary point of contact when a dedicated CSM is not assigned.
Requirements Gathering: Collaborate with customers to understand their technical requirements, business needs, and workflows.
System Configuration: Configure and customize our SaaS platform to meet specific customer requirements.
Data Migration: Oversee data migration from customer systems to our platform, ensuring data integrity and accuracy.
Integration: Facilitate integrations with other customers systems (e.g., CRM, ERP) using APIs or other integration methods.
Technical Guidance: Provide technical expertise and support to customers throughout the implementation process.
Troubleshooting: Identify and resolve technical issues that may arise during implementation and post-launch.
Technical Support: Respond to incidents and provide Level 2 technical assistance to end-users.
Documentation: Create and maintain comprehensive documentation of the implementation process, including configurations, and workflows.
Training: Conduct technical training sessions for customers to ensure they can effectively use our platform.
Collaboration: Work closely with cross-functional teams, including Sales, Customer Success, Customer Support, and Product Development, to ensure a smooth and efficient implementation process.
Process Improvement: Continuously identify opportunities to improve our implementation processes and methodologies.
Customer Retention: Identify expansion and upsell opportunities in partnership with our Sales and Customer Success teams.

Who you are

You quickly learn new technologies and explain software simply to customers. You understand complex needs and how our software can help. With excellent communication, you clearly convey ideas and actively listen. You prioritize effectively, constantly seek improvement, and are motivated by the success of others. A strong team player with integrity, you are confident and passionate about your impactful work. You are highly organized, possess a strong project management mindset, and comfortably pivot from technical expert to independent project leader when small accounts require it.

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Experience with system configuration, data migration, and integration.
Proficiency in APIs, MongoDB/NoSQL databases, scripting languages (Python, JavaScript), web technologies (HTML, CSS), etc.
Strong organizational and project management skills, with a proven track record of managing projects or client onboardings independently.

Why join?

SuiteSpot is a fun place to work, dedicated to solving problems with resilient and scalable solutions. We have a reputation for meeting our customer’s needs, building innovative features and functionality, and supporting integrations and implementation far beyond the go-live.

We're a small team without big egos, willing to contribute wherever needed. We hold our values – passion, integrity, and execution – in high regard, taking ownership and accountability for our individual impact, expanding our knowledge, and advocating for change and each other. We take our work very seriously but never take ourselves too seriously. Our company culture promotes ongoing learning and team building. We bring people together a few times a month to discuss deliverables and individual professional development goals and to connect at social events.

At SuiteSpot, we embrace the whole person and offer flexible, remote working options, a competitive compensation package, and a comprehensive benefits package that starts on day one.

Remote work with a preferred location in Toronto, ON

SuiteSpot welcomes and encourages applications from people with disabilities. Should you require accommodations in any part of the interview process, please contact us at careers@suitespottechnology.com and we will be happy to assist you.

Only qualified candidates will be contacted directly.

Apply About employer

More about this job

Responsibilities

The Technical Implementation Manager will lead the end-to-end onboarding process for new clients, including system configuration, data migration, and API integrations. They will also provide technical guidance, troubleshooting support, and training to ensure successful customer adoption of the SaaS platform.

Requirements

Candidates must have a bachelor's degree in Computer Science or a related field and at least 3 years of experience in a technical implementation role. Proficiency in APIs, scripting languages like Python or JavaScript, and database technologies like MongoDB is required.

Skills

SaaS
Technical implementation
Project management
Data migration
System configuration
API integration
Python
JavaScript
MongoDB
NoSQL
HTML
CSS
Customer onboarding
Technical support
Troubleshooting
Client relations

Benefits

Flexible working options
Remote working options

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
PropTech
Technical Implementation
Customer Success
Onboarding
Data Migration
API
MongoDB
NoSQL
Python
JavaScript
HTML
CSS
Project Management
CRM
ERP
Software Configuration
Technical Support
Troubleshooting
Client Training
Workflow Optimization
Multifamily Property Management
Integration
System Architecture
Technical Documentation

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