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Added 10 mins ago
C
Procurement & Purchasing Coordinator
Chrysos
Surrey, BC
- Full-time
Excellent communication skills, both written and verbal, with a strong customer service orientation.
Added 10 mins ago
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Content Developer
SOTI
Mississauga, ON
- Full-time
…our internal teams, customers, and partners. You will combine technical expertise with a passion for learning to develop engaging training content that helps others build their knowledge…
Added 10 mins ago
CO
Senior Manager, Sales- Discover Payment Network
Capital One
Toronto, ON
- Full-time
Experience with technical payment emerging capabilities such as e-commerce gateways, contactless payment chips, digital wallets, or tokenization.
Added 10 mins ago
CO
Principal Associate, Product Management
Capital One
Toronto, ON
- Full-time
You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver…
Added 10 mins ago
B&
Business Development Representative
Black & McDonald Limited
Stoney Creek, NB
- Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 24 mins ago
RD
Software Developer & IT Systems Specialist
Randstad Digital
Milton, ON
- $80,000 to $100,000 CAD / year
- Full-time
…SQL/Data Warehouse management, system enhancements, and hands-on technical support across our office and warehouse…
Added 24 mins ago
PT
Intermediate Mechanical Designer
Platinum Trailers
St. Marys, ON
- $55,000 to $75,000 CAD / year
- Full-time
…in both trailer manufacturing and heavy equipment repair and service, and it’s that repair experience that gives us a real…
Added 24 mins ago
CA
Assembly Technician - Weekday Nights
Collins Aerospace
Oakville, ON
- Full-time
CA-ON-OAKVILLE-1400 ~ 1400 S Service Rd W ~ 1400 SERVICE
Added 24 mins ago
CA
Calibration Technician - Weekday Day Shift
Collins Aerospace
Oakville, ON
- Full-time
CA-ON-OAKVILLE-1400 ~ 1400 S Service Rd W ~ 1400 SERVICE
Added 24 mins ago
CA
Assembly Technician - Weekend Day Shift
Collins Aerospace
Oakville, ON
- Full-time
CA-ON-OAKVILLE-1400 ~ 1400 S Service Rd W ~ 1400 SERVICE
Added 24 mins ago
PT
IT Operations Help Desk I (Temporary Contract)
Paladin Technologies
Toronto, ON
- Full-time
IT Operations Help Desk 1 position is responsible for providing level 1 technical support to internal colleagues troubleshooting issues with endpoint computing systems, AV systems,…
Added 24 mins ago
CA
Assembly Technician – Afternoon Shift
Collins Aerospace
Oakville, ON
- Full-time
CA-ON-OAKVILLE-1400 ~ 1400 S Service Rd W ~ 1400 SERVICE
Added 24 mins ago
CH
Catering Sales Manager - Full-Time Maternity Leave Coverage
Crescent Hotels & Resorts
Rossland, BC
- Full-time
Liaise with banquet team to ensure exceptional service while groups are in house.
Added 24 mins ago
CO
Lead, Services and Programs (Youth Program Lead)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Part-time
Assist in the administrative details of the program organization to ensure effective program management and customer service.
Added 24 mins ago
CO
Maintenance Supervisor
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Review after hours answering service calls daily to monitor compliance of policies, procedures, and prompt customer service and ensure work is completed.
Added 24 mins ago
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Air Traffic Services Instructor-EN
CAE
Montreal, QC
- Full-time
…courseware while ensuring compliance with applicable regulatory and customer…
Added 24 mins ago
AU
Technician Trainee, Distribution Operations
Apex Utilities Inc.
Leduc, AB
- Full-time
Ability to establish good working relationships and provide excellent customer service;
Added 24 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 24 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 24 mins ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…- particularly for injection molding machines - meets both technical standards and end-user needs. Leveraging broad expertise across mechanical, electrical, software, and fluid power…
Added 24 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 24 mins ago
CI
Service Desk - Contract
Compugen Inc
Toronto, ON
- Contract
Position Overview: The Service Desk Analyst provides first-line and second-line technical support to end users, ensuring timely resolution of IT issues and a high level of customer service.…
Added 24 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 24 mins ago
VH
Operations Representative – Logistics
VIMY HR Consulting
Calgary, AB
- Full-time
Kiros Energy Marketing is a full-service energy marketing company founded on a simple principle: do things right in the spirit of mutual success.
Added 24 mins ago
PA
Automotive Service Apprentice (Performance Hyundai Brampton)
Performance Auto Group
Brampton, ON
- Full-time
Ensure customer vehicles are kept clean throughout service, returning them in equal or better condition than received.

SuiteSpot

Technical Implementation Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Who we are
SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.

We move fast, ship real solutions, and measure ourselves by customer outcomes. Our engineering team operates with high autonomy and direct customer impact. We live by P.I.E. - Passion, Integrity, and Execution - and look for people who do the same.

Who we need
As a Technical Implementation Manager, you will play a crucial role in the successful onboarding of new clients onto our SaaS platform. You will be responsible for the technical aspects of the implementation process, ensuring seamless integration and a smooth transition for our customers. This involves understanding client requirements, configuring our software, managing data migration, and providing technical guidance.

What you will focus on

Client Onboarding: Manage the technical implementation process for new customers, from kickoff to go-live. Autonomously lead the end-to-end onboarding and project management for smaller-scale accounts, serving as the primary point of contact when a dedicated CSM is not assigned.
Requirements Gathering: Collaborate with customers to understand their technical requirements, business needs, and workflows.
System Configuration: Configure and customize our SaaS platform to meet specific customer requirements.
Data Migration: Oversee data migration from customer systems to our platform, ensuring data integrity and accuracy.
Integration: Facilitate integrations with other customers systems (e.g., CRM, ERP) using APIs or other integration methods.
Technical Guidance: Provide technical expertise and support to customers throughout the implementation process.
Troubleshooting: Identify and resolve technical issues that may arise during implementation and post-launch.
Technical Support: Respond to incidents and provide Level 2 technical assistance to end-users.
Documentation: Create and maintain comprehensive documentation of the implementation process, including configurations, and workflows.
Training: Conduct technical training sessions for customers to ensure they can effectively use our platform.
Collaboration: Work closely with cross-functional teams, including Sales, Customer Success, Customer Support, and Product Development, to ensure a smooth and efficient implementation process.
Process Improvement: Continuously identify opportunities to improve our implementation processes and methodologies.
Customer Retention: Identify expansion and upsell opportunities in partnership with our Sales and Customer Success teams.

Who you are

You quickly learn new technologies and explain software simply to customers. You understand complex needs and how our software can help. With excellent communication, you clearly convey ideas and actively listen. You prioritize effectively, constantly seek improvement, and are motivated by the success of others. A strong team player with integrity, you are confident and passionate about your impactful work. You are highly organized, possess a strong project management mindset, and comfortably pivot from technical expert to independent project leader when small accounts require it.

Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
3+ years of experience in a technical implementation role, preferably in a SaaS environment.
Experience with system configuration, data migration, and integration.
Proficiency in APIs, MongoDB/NoSQL databases, scripting languages (Python, JavaScript), web technologies (HTML, CSS), etc.
Strong organizational and project management skills, with a proven track record of managing projects or client onboardings independently.

Why join?

SuiteSpot is a fun place to work, dedicated to solving problems with resilient and scalable solutions. We have a reputation for meeting our customer’s needs, building innovative features and functionality, and supporting integrations and implementation far beyond the go-live.

We're a small team without big egos, willing to contribute wherever needed. We hold our values – passion, integrity, and execution – in high regard, taking ownership and accountability for our individual impact, expanding our knowledge, and advocating for change and each other. We take our work very seriously but never take ourselves too seriously. Our company culture promotes ongoing learning and team building. We bring people together a few times a month to discuss deliverables and individual professional development goals and to connect at social events.

At SuiteSpot, we embrace the whole person and offer flexible, remote working options, a competitive compensation package, and a comprehensive benefits package that starts on day one.

Remote work with a preferred location in Toronto, ON

SuiteSpot welcomes and encourages applications from people with disabilities. Should you require accommodations in any part of the interview process, please contact us at careers@suitespottechnology.com and we will be happy to assist you.

Only qualified candidates will be contacted directly.

Apply About employer

More about this job

Responsibilities

The Technical Implementation Manager will lead the end-to-end onboarding process for new clients, including system configuration, data migration, and API integrations. They will also provide technical guidance, troubleshooting support, and training to ensure successful customer adoption of the SaaS platform.

Requirements

Candidates must have a bachelor's degree in Computer Science or a related field and at least 3 years of experience in a technical implementation role. Proficiency in APIs, scripting languages like Python or JavaScript, and database technologies like MongoDB is required.

Skills

SaaS
Technical implementation
Project management
Data migration
System configuration
API integration
Python
JavaScript
MongoDB
NoSQL
HTML
CSS
Customer onboarding
Technical support
Troubleshooting
Client relations

Benefits

Flexible working options
Remote working options

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
PropTech
Technical Implementation
Customer Success
Onboarding
Data Migration
API
MongoDB
NoSQL
Python
JavaScript
HTML
CSS
Project Management
CRM
ERP
Software Configuration
Technical Support
Troubleshooting
Client Training
Workflow Optimization
Multifamily Property Management
Integration
System Architecture
Technical Documentation

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