Sales Associate - Tools

About Our Client:

Our client is a manufacturer and distributor of tools and accessories.

Position Scope:

The Sales Associate will support the company’s growth by responding to warm and inbound sales opportunities, developing relationships with existing customers, distributors and buying groups, and helping connect customer needs with technical solutions.

The ideal candidate is energetic, people-oriented and eager to build a career in sales. Our client is open to candidates with limited formal sales experience who demonstrate strong learning ability, patience, initiative and the confidence to work with customers. The role will support both distributor relationships and factory opportunities, working closely with their marketing, engineering and technical teams.

The position is hybrid - 2 days work from home per week after the probationary period.

Responsibilities:

• Respond to customer inquiries quickly, professionally and efficiently by phone and email
• Build rapport with customers, distributors, buying groups, partners and other stakeholders
• Qualify warm and inbound opportunities, identify customer needs and recommend suitable products or solutions
• Prepare and process quotes, follow up on opportunities, close sales and contribute to revenue goals
• Manage and grow existing customer relationships, including replenishment needs, product recommendations and account follow-up
• Support distributor and buying-group relationships, where sales cycles may be longer and require consistent follow-up and product education
• Work with engineering and technical teams on factory applications, product testing and customized solutions
• Coordinate with the marketing team to support partner accounts with promotional materials and account-specific initiatives
• Participate in trade shows, customer meetings and other business-development activities
• Stay informed about products, applications, regulations and competitor offerings
• Support a range of sales and customer-facing priorities in a hands-on entrepreneurial environment

Required Skills and Knowledge:

• High energy, a positive attitude and a genuine interest in building a sales career
• Excellent written, verbal and interpersonal communication skills
• Strong relationship-building skills and comfort working in a people-facing role
• Outstanding capacity to learn and patience when developing technical product knowledge
• Organized, motivated and self-directed, with strong follow-up and attention to detail
• Ability to manage multiple priorities in a fast-paced environment with frequent interruptions
• Entrepreneurial mindset, strong work ethic and a proactive, hands-on approach
• Excellent problem-solving skills and the ability to work collaboratively as part of a team
• Ability to convey product information and availability clearly to customers
• Working knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook
• Willingness to travel as required

Education and Experience:

• Post-secondary education or equivalent practical experience is preferred
• Previous sales, customer service, account coordination or other customer-facing experience is an asset, but not required
• Experience in construction, manufacturing, industrial products, power tools, distribution or a technical environment is considered an asset
• A valid passport and the ability to travel within North America and internationally, as required

AI Disclosure: AI will not be used in the recruitment process.

Vacancy Disclosure: This is a new position.

Compensation: $55-70K base salary plus commission, benefits, RRSP, gym membership, etc.

Application Instructions:

To apply, please send a resume to Serena Milani at serena.milani@summitsearchgroup.com

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.