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Added 22 mins ago
Co-op Accounting Technician, Assurance & Accounting
ACCA Careers
Prince Albert, SK
Temporary
Make an impact with our Assurance & Accounting team as a Co-op Accounting Technician for an 8 month term beginning January 2027 until August 2027. This diverse team of professionals is…
Added 22 mins ago
Sales Representative
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Kelowna, BC
Full-time
Customer Relationship Management: Build and maintain strong, long-term relationships with existing customers to ensure satisfaction, loyalty, and repeat business.
Added 23 mins ago
Senior Client Advisor - Oakridge, Vancouver
Fendi
Vancouver, BC
Full-time
The Senior Client Advisor is responsible for providing outstanding customer service, exceeding their sales goals, and mentoring the other sales associates. Through product knowledge,…
Added 23 mins ago
Social Worker, Mothers in Mind
Child Development Institute
Toronto, ON
Contract
Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed. We are a place where professionals grounded in mental health, care,…
Added 25 mins ago
Grow Your Practice at Odlum Brown, Your Way
Odlum Brown
Victoria, BC
…and our people. Without external shareholders, we take a long-term approach to decision-making that prioritizes strong client relationships, sustainable growth, and advisor success.…
Added 53 mins ago
Service Line Sales - Quality Engineering, Software Engineering Group
Cognizant
Toronto, ON
Full-time
…position also requires working with and leveraging a top-notch client leadership team. The individual will also be developing strategies and tactics for further penetrating the account in…
Added 54 mins ago
Wealth Management - ScotiaMcLeod Internship-Co-op - Winter 2027
Scotiabank
Toronto, ON
There's no better way to kickstart your career than to do a co-op or internship with Scotiabank! During your work term, you’ll have the opportunity to be part of a winning team, build your…
Added 54 mins ago
Policy Advisor on Construction Codes
National Research Council Canada
Ottawa, ON
We are looking for an early-to-mid-career Technical and Policy Advisor on Construction Codes to support our Construction Research Centre. The Technical and Policy Advisor on Construction…
Added 1 hour ago
Senior Director - Transaction Services
Baker Tilly Canada
Toronto, ON
Full-time
…closed many deals in all industries across Canada. We value client service excellence and having FUN while supporting the career growth and the development of each…
Added 1 hour ago
Program Advisor (Bilingual and Non-Bilingual)
Government of Manitoba
Winnipeg, MB
Full-time
Manitoba Advanced Education and Training is seeking highly motivated individuals to fill one regular bilingual Program Advisor position and one term non-bilingual Program Advisor position.
Added 1 hour ago
Integrated Project Delivery (IPD) Advisor
Tiree
AB
You will act as a trusted advisor to owners and project teams, guiding the adoption of collaborative delivery practices and helping to build the aligned, high-performing teams that IPD…
Added 1 hour ago
Content Design Manager
Common Wealth Retirement
Toronto, ON
Full-time
…country and are helping tens of thousands of Canadians build long-term financial security. Our award-winning retirement technology and services platform makes it easy for employers of all…
Added 1 hour ago
Technical Leader - Generation and BESS
H.H. Angus & Associates Ltd.
Toronto, ON
Full-time
A key focus of the role will also be business development and practice growth. You’ll build and strengthen client relationships, identify new opportunities, support proposals and pursuits,…
Added 1 hour ago
Business Development Account Manager (AM) - Western Canada
Edgewood Health Network Inc
Canada
$80,000 to $95,000 CAD / year
Full-time
…of corporate clients while building strong, trusted and long-term partnerships. This role is accountable for client satisfaction, revenue growth, retention and portfolio profitability, and…
Added 1 hour ago
AVP, Program Management and Transformation
Sun Life
Toronto, ON · Sun Life Toronto One York
Full-time
Reporting to the Vice-President, HR Business Partner, Digital, Client Experience and Operations Transformation, the AVP, Program Management & Transformation is a senior leadership role…
Added 1 hour ago
Senior Director - Transaction Services
Baker Tilly Canada
Vancouver, BC
Full-time
…closed many deals in all industries across Canada. We value client service excellence and having FUN while supporting the career growth and the development of each…
Added 1 hour ago
Business Development Associate (6 month contract) CIBC Wood Gundy
CIBC
Vancouver, BC
Part-time
…will be responsible for providing support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client…
Added 1 hour ago
Senior Consultant, Application Development
CIBC
Toronto, ON
Full-time
Internal client partnership - Establish trusted relationships with executives, internal stakeholders, and cross-functional teams to align technology initiatives with long-term business…
Added 1 hour ago
Associate Director, Roynat Capital, Commercial Banking, Hospitality - Montreal
Scotiabank
Montreal, QC
Maintaining a current and thorough knowledge of Roynat Capital’s specialized product offerings which includes: Term, Subordinated Debt, and Equity, which will enable the incumbent to…
Added 1 hour ago
National Business Development Account Executive, Canada West
Markel
Vancouver, BC
Full-time
Acting as a trusted advisor to broker partners and an ambassador for the Markel brand, the BDAE plays a critical role in strengthening market presence, generating new business opportunities…
Added 2 hours ago
Business Development Account Manager (AM) - Western Canada
EHN Canada
Canada
Full-time
…of corporate clients while building strong, trusted and long-term partnerships. This role is accountable for client satisfaction, revenue growth, retention and portfolio profitability, and…
Added 2 hours ago
Assistant Vice President Shelf Management Solutions & Accounts
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
Responsible for the effective management of Mackenzie’s mutual fund product shelf.• Ownership of Mackenzie’s long-term shelf management strategy, fund mergers and terminations.• Leads the…
Added 2 hours ago
Business Partner - Financial Services
Okanagan College
Kelowna, BC
…Director of Financial Planning, serves as a strategic financial advisor to administrators and leaders within Okanagan College, aligning with the institution’s vision of empowering…
Added 2 hours ago
Tax Technician, Tax Services
MNP
Fort Frances, ON
Full-time
…expertise to drive the success of our Tax practice. As a trusted advisor, you’ll support the delivery of tax compliance services and the communication of tax…
Added 2 hours ago
AVP, Program Management and Transformation
Sun Life
Toronto, ON
Full-time
Reporting to the Vice-President, HR Business Partner, Digital, Client Experience and Operations Transformation, the AVP, Program Management & Transformation is a senior leadership role…

Summit Search Group

Service Manager

Medicine Hat, AB, Canada

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Service Manager | Automotive Dealership

Our client is an established dealership in Southern Alberta with a strong reputation for customer satisfaction, employee retention, and operational excellence. They are seeking an experienced automotive leader to oversee their Service Department and lead a long-standing team of service professionals.

This is an opportunity for a proven Service Manager, Service Director, Fixed Operations leader, or experienced Senior Service Advisor ready to take the next step into leadership.

The Opportunity

Reporting to dealership leadership, the Service Manager will oversee the day-to-day operations of the Service Department, with responsibility for team leadership, customer satisfaction, workflow, productivity, and overall department performance.

The successful candidate will join an established operation with a strong existing team and a culture focused on accountability, coaching, employee development, and long-term retention.

Key Responsibilities

Lead and manage all Service Department operations
Coach, develop, and support Service Advisors, Technicians, and support staff
Monitor and improve key performance indicators including labor sales, gross profit, technician efficiency, productivity, and customer retention
Drive exceptional customer satisfaction and manufacturer CSI results
Manage workflow, shop capacity, scheduling, and department profitability
Ensure compliance with manufacturer warranty, service, and operational standards
Build strong relationships with customers and employees
Work closely with Parts, Sales, and dealership leadership to support overall business objectives
Identify opportunities to grow service revenue and improve customer retention
Foster a positive, accountable, and collaborative department culture

What We're Looking For

Previous experience as a Service Manager, Service Director, Fixed Operations Manager, or Senior Service Advisor with demonstrated leadership experience
Strong understanding of dealership service operations and performance metrics
Experience leading and developing service teams
Strong customer service and conflict-resolution skills
A coaching-oriented leadership style with the ability to motivate and develop employees
Strong business acumen and organizational skills
Automotive dealership experience is important; fixed operations experience is an asset
A valid driver's license and clean driving record

Compensation & Benefits

$105,000 to $120,000+ total earning potential, based on experience and performance
Comprehensive benefits program
Retirement savings program

Why Southern Alberta?

Enjoy the perfect balance of career opportunity and quality of life. Southern Alberta offers affordable living, excellent schools, year-round recreational activities, and easy access to Calgary, and the Rocky Mountains.

Apply About employer

More about this job

Responsibilities

Lead the dealership Service Department, managing its team, workflow, scheduling, customer satisfaction, compliance, and financial performance. Coach and develop employees, monitor key performance indicators, grow service revenue and retention, and collaborate with Parts, Sales, and dealership leadership.

Requirements

Candidates should have dealership service operations experience as a Service Manager, Service Director, Fixed Operations Manager, or Senior Service Advisor with demonstrated leadership ability. They should be skilled in developing teams, customer service and conflict resolution, performance metrics, and business organization; a valid driver's license and clean driving record are required.

Skills

Service Department Operations
Team Leadership
Coaching And Employee Development
KPI Management
Labor Sales
Gross Profit Management
Technician Efficiency
Productivity Improvement
Customer Satisfaction
Customer Retention
Workflow And Shop Capacity Management
Scheduling
Department Profitability
Conflict Resolution
Business Acumen

Benefits

Retirement Savings Program

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Service Department
Fixed Operations
Service Management
Service Advisors
Technicians
Labor Sales
Gross Profit
Key Performance Indicators
Technician Efficiency
Productivity
Customer Satisfaction
Manufacturer CSI
Customer Retention
Shop Capacity
Scheduling
Department Profitability
Manufacturer Warranty
Operational Standards
Service Revenue
Team Development
Conflict Resolution
Valid Driver's License
Clean Driving Record

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