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Added 18 mins ago
Sales Representative - Facility Services
Cintas Canada
Granby, QC
Full-time
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 18 mins ago
Sales Representative - Facility Services
Cintas Canada
Montreal, QC
Full-time
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 19 mins ago
Service Advisor
Supertech Auto Group
Nanaimo, BC
Full-time
At SuperTech Auto Repair, we're committed to delivering world-class automotive service through honesty, expertise, and exceptional customer care. As one of Western Canada's fastest-growing…
Added 50 mins ago
05640 Inside Sales
Sally Beauty
BC · BC, Canada
Full-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 50 mins ago
07533 Inside Sales
CosmoProf
ON · ON, Canada
Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 1 hour ago
Sales Representative - Facility Services
Cintas
Granby, QC
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 2 hours ago
Marine Account Manager - Power Systems (Commission)
Toromont Cat
Dartmouth, NS
Full-time
Assist with the collection of outstanding customer payments and distribute settlements related to parts and service work performed
Added 3 hours ago
Marine Account Manager - Power Systems (Commission)
Toromont Cat
NS · Dartmouth, NS
Full-time
Assist with the collection of outstanding customer payments and distribute settlements related to parts and service work performed
Added 3 hours ago
Director, Strategic Advisory
Bond Brand Loyalty
Toronto, ON
$135,000 to $160,000 CAD / year
Full-time
…concurrent engagements, you will serve as a trusted strategic advisor to senior client stakeholders, shaping program direction, building governance frameworks, and influencing decisions at…
Added 4 hours ago
CSA_CA
Brandt Group of Companies
Saskatoon, SK
Full-time
The Customer Support Advisor (CSA) is responsible for promoting and selling parts and services, as well as providing after-sales support to new and existing customers.
Added 4 hours ago
Sales Representative - Facility Services
Cintas
Montreal, QC
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 5 hours ago
Service Manager
Summit Search Group
Medicine Hat, AB
$105,000 to $120,000 CAD / year
Full-time
This is an opportunity for a proven Service Manager, Service Director, Fixed Operations leader, or experienced Senior Service Advisor ready to take the next step into leadership.
Added 5 hours ago
Fire Inspector
Halifax Regional Municipality
Lower Sackville, NS
Full-time
…with building owners, tenants, outside agencies and internal service…
Added 5 hours ago
Warehouse Customer Support Coordinator
Finning
Edmonton, AB
Full-time
Experience as a Parts Technician, Service Advisor, Mechanic
Added 6 hours ago
Senior Electrical Engineer
Actalent
Toronto, ON · Etobicoke, ON
Full-time
Act as a trusted advisor to mining and industrial clients.
Added 6 hours ago
SEO and Digital Marketing Strategist
Cubicle Fugitive
Hamilton, ON
Full-time
We are looking for an experienced SEO and digital marketing strategist who is equal parts curious thinker, technical problem-solver, marketer, analyst, and trusted client advisor.
Added 6 hours ago
Diesel Service Technician - Apprentice (3rd or 4th year)
Tirecraft
Dorchester, ON
$25 to $32 CAD / hour
Full-time
Advise customers and/or Service Advisor on work performed, general vehicle condition and future repair requirements.
Added 6 hours ago
Diesel Service Technician (310T or 310J)
Tirecraft
Dorchester, ON
$39 to $44 CAD / hour
Full-time
Advise customers and/or Service Advisor on work performed, general vehicle condition and future repair requirements.
Added 15 hours ago
Sales Representative - Facility Services
Cintas Canada
London, ON
Full-time
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 15 hours ago
Registered Plans Associate - RRIF
Raymond James Ltd.
Vancouver, BC
Full-time
Providing support individually or in conjunction with other team members in investigating and resolving advisor queries within SLA deadlines.
Added 17 hours ago
Senior Compliance Officer
Raymond James Ltd.
Toronto, ON
Full-time
Act as a senior advisor to branches and portfolio managers on compliance matters.
Added 21 hours ago
Assistant Service Manager - OpenRoad Toyota Port Moody
OpenRoad Auto Group
Port Moody, BC
Full-time
Working as a service advisor when needed based on scheduling and customer flow along with assisting and supporting the growth of the rest of the service advisor team.
Added 21 hours ago
Sales Representative - Facility Services
Cintas
London, ON
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 22 hours ago
Product Support Representative - Engines & Transmission
Wajax
Edmonton, AB
Full-time
…lead follow-up, and referral follow-up to present equipment, parts, service, and power generation…
Added 22 hours ago
People in Deals (M&A HR) Senior Manager
PwC
Toronto, ON · Calgary, AB
Full-time
Demonstrated ability to function as a trusted advisor to executive leadership teams on people, workforce, and organizational matters.

Summit Search Group

Service Manager

Medicine Hat, AB, Canada

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Service Manager | Automotive Dealership

Our client is an established dealership in Southern Alberta with a strong reputation for customer satisfaction, employee retention, and operational excellence. They are seeking an experienced automotive leader to oversee their Service Department and lead a long-standing team of service professionals.

This is an opportunity for a proven Service Manager, Service Director, Fixed Operations leader, or experienced Senior Service Advisor ready to take the next step into leadership.

The Opportunity

Reporting to dealership leadership, the Service Manager will oversee the day-to-day operations of the Service Department, with responsibility for team leadership, customer satisfaction, workflow, productivity, and overall department performance.

The successful candidate will join an established operation with a strong existing team and a culture focused on accountability, coaching, employee development, and long-term retention.

Key Responsibilities

Lead and manage all Service Department operations
Coach, develop, and support Service Advisors, Technicians, and support staff
Monitor and improve key performance indicators including labor sales, gross profit, technician efficiency, productivity, and customer retention
Drive exceptional customer satisfaction and manufacturer CSI results
Manage workflow, shop capacity, scheduling, and department profitability
Ensure compliance with manufacturer warranty, service, and operational standards
Build strong relationships with customers and employees
Work closely with Parts, Sales, and dealership leadership to support overall business objectives
Identify opportunities to grow service revenue and improve customer retention
Foster a positive, accountable, and collaborative department culture

What We're Looking For

Previous experience as a Service Manager, Service Director, Fixed Operations Manager, or Senior Service Advisor with demonstrated leadership experience
Strong understanding of dealership service operations and performance metrics
Experience leading and developing service teams
Strong customer service and conflict-resolution skills
A coaching-oriented leadership style with the ability to motivate and develop employees
Strong business acumen and organizational skills
Automotive dealership experience is important; fixed operations experience is an asset
A valid driver's license and clean driving record

Compensation & Benefits

$105,000 to $120,000+ total earning potential, based on experience and performance
Comprehensive benefits program
Retirement savings program

Why Southern Alberta?

Enjoy the perfect balance of career opportunity and quality of life. Southern Alberta offers affordable living, excellent schools, year-round recreational activities, and easy access to Calgary, and the Rocky Mountains.

Apply About employer

More about this job

Responsibilities

Lead the dealership Service Department, managing its team, workflow, scheduling, customer satisfaction, compliance, and financial performance. Coach and develop employees, monitor key performance indicators, grow service revenue and retention, and collaborate with Parts, Sales, and dealership leadership.

Requirements

Candidates should have dealership service operations experience as a Service Manager, Service Director, Fixed Operations Manager, or Senior Service Advisor with demonstrated leadership ability. They should be skilled in developing teams, customer service and conflict resolution, performance metrics, and business organization; a valid driver's license and clean driving record are required.

Skills

Service Department Operations
Team Leadership
Coaching And Employee Development
KPI Management
Labor Sales
Gross Profit Management
Technician Efficiency
Productivity Improvement
Customer Satisfaction
Customer Retention
Workflow And Shop Capacity Management
Scheduling
Department Profitability
Conflict Resolution
Business Acumen

Benefits

Retirement Savings Program

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Service Department
Fixed Operations
Service Management
Service Advisors
Technicians
Labor Sales
Gross Profit
Key Performance Indicators
Technician Efficiency
Productivity
Customer Satisfaction
Manufacturer CSI
Customer Retention
Shop Capacity
Scheduling
Department Profitability
Manufacturer Warranty
Operational Standards
Service Revenue
Team Development
Conflict Resolution
Valid Driver's License
Clean Driving Record

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