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Summitt Energy

System Administrator

Mississauga, ON, Canada

Pay: Salary Range: The expected annual salary for this role is $70,000–$100,000, reflecting the skills and experience required for the position.
Job type: Full-time
Apply by: Mar 31, 2027
Posting language: English
Posted: Oct 2, 2026

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Original job description

Job Description

Summitt Energy is seeking a Systems Administrator to join our growing team in our Information Technology department. The incumbent will be reporting to the Manager of Information Technology. The Systems Administrator will be responsible for desktop support, application support, network administration, managing servers, and voice and data communication services. As the part of the team responsible for maintenance and troubleshooting in desktop, server, hardware and software environments both in-person and via remote connection tools, this position requires someone with strong analytical and troubleshooting skills. The System Administrator provides support for the escalation of IT issues and communication of status to management and internal customers. They will also assist in project implementation and post-implementation support. Some afterhours and/or weekend work and travel to local and remote facilities will be required on occasion to address issues that cannot be resolved during production hours.

Employment Status: Full-Time, Permanent
Work Location: Mississauga, Ontario
Hours of Work: Monday to Friday, regular business hours, with participation in an on-call support rotation as required.

Primary Responsibilities:

Responsible for supporting network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives
Deploy and maintain workstations, laptops, servers, multifunction printers, mobile devices and Audio Visual equipment
Provide support for all desktop services relating to PC software/hardware
Manage and support all operating systems and end-user software
Manage the communications platform (Microsoft365/Exchange Online), including workstation
Manage hardware/software inventories, including licensing and laptops
Manage end user accounts, permissions, and access rights in accordance with best practices
Responsible for performing system backups and restores
Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers
Documentation and technical specifications information
Support application development teams throughout project lifecycles
Analyze system, server, application, network, and input/output device performance
Recommend, schedule, and perform software and hardware improvements, upgrades, patches
Support CIS application, Utility enrollment System, and all other internal applications
Log track and monitor issue with 3rd party provider and resolve problems to user satisfaction
Conduct research on emerging products, services, protocols, and standards in support of systems software
Participate in negotiations with vendors, outsourcers, and contractors to procure hardware/software products and services
Required to be on-call and respond to system failure, system updates, and system maintenance.
Will be required to carry a wireless device to respond to critical system failures
Perform other duties as assigned

Position Requirements:

Knowledge & Experience

In-depth experience with Microsoft Azure IaaS storage and compute
Working technical knowledge of network, PC, and platform operating systems, including Clustered Hyper-V environment, Windows 11 and Windows Server 2025
Working technical knowledge of current network software, protocols, and standards, including FortiGate Firewalls, HP ProCurve Switches and Aruba Switches
Hands-on experience with backup and recovery products
Ability to program in an administrative language/script (Batch, PowerShell, VB)
Hands-on software and hardware troubleshooting experience
Experience with data management on SQL Server
Experience with cloud-based contact center telephony systems (Genesys preferable)
Experience documenting and maintaining configuration and process information
Knowledge of various storage technologies (SAN, RAID). Experience with Dell PowerVault storage preferable
Knowledge of automated certificate management tools

Must Have:

5 yrs experience supporting Windows desktops, Microsoft Azure, Hyper-V
Microsoft 365 and Exchange Online administration
Experience with VLANs, switching and routing
Knowledge of firewall principles and concepts as related to FortiGate firewalls
Veeam administration experience
Industry certifications (Microsoft, Cisco, CompTIA, etc)

Nice to Have:

Microsoft SQL Server administration experience
Experience with cloud-based contact center systems in a high volume call center setting
Network assessment, monitoring, troubleshooting and performance tuning

Educational Requirements:

Diploma, degree, or equivalent combination of education, training, and relevant experience in Computer Science, Information Technology, or a related field.
The following certifications would be considered assets:

Azure certification
Cisco Certified Network Associate (CCNA)
Security-related certifications

Additional Information

Salary Range: The expected annual salary for this role is $70,000–$100,000, reflecting the skills and experience required for the position.
AI Use: Artificial intelligence may be used to help screen applications for the listed must-have qualifications. All applications are reviewed by human recruiters, and all hiring decisions are made by people.
Vacancy Status: This posting is for an existing vacancy.
Accessibility, Inclusion & Equal Opportunity: Summitt Energy is committed to fostering an inclusive, accessible, and equitable workplace. Accommodation is available upon request throughout the recruitment, assessment, and selection process. Applicants requiring accommodation are encouraged to contact Human Resources. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Administer and support desktop, server, network, cloud, communications, and business application environments, including deploying and maintaining equipment, managing accounts and access, and performing backups and recovery. Troubleshoot and resolve system issues, monitor performance, maintain technical documentation, support project implementation, and provide on-call response for critical failures and maintenance.

Requirements

Requires at least five years of experience supporting Windows desktops, Microsoft Azure, Hyper-V, Microsoft 365, and Exchange Online, along with experience in VLANs, switching, routing, FortiGate firewalls, and Veeam administration. Candidates should have relevant education or equivalent experience, hands-on troubleshooting skills, and industry certifications; SQL Server, contact center systems, and network performance tuning are additional assets.

Skills

Windows Desktop Support
Microsoft Azure IaaS
Hyper-V
Microsoft 365 Administration
Exchange Online Administration
Network Administration
VLANs, Switching, And Routing
FortiGate Firewalls
Veeam Backup And Recovery
PowerShell Scripting
Windows Server Administration
SQL Server
Hardware And Software Troubleshooting
System Backups And Restores
Network Performance Monitoring
Certificate Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Azure IaaS
Hyper-V
Windows 11
Windows Server 2025
Microsoft 365
Exchange Online
FortiGate Firewalls
HP ProCurve Switches
Aruba Switches
Veeam
PowerShell
Batch Scripting
VB Scripting
SQL Server
Genesys
SAN
RAID
Dell PowerVault
VLANs
Network Switching
Network Routing
Backup And Recovery
Certificate Management
Desktop Support
Server Administration
Network Administration
Database Administration
Contact Center Telephony
CCNA
Azure Certification

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