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Added 6 mins ago
M
Winter Co-op 2027 - Software Engineering (8 Months)
Manulife
Toronto, ON
- Full-time
As a Software Engineering Co-op, you’ll gain hands-on experience developing applications and systems that support business and customer solutions. You’ll work with modern development tools…
Added 6 mins ago
M
Winter Co-op 2027 - Software Engineering
Manulife
Toronto, ON
- Full-time
As a Software Engineering Co-op, you’ll gain hands-on experience developing applications and systems that support business and customer solutions. You’ll work with modern development tools…
Added 6 mins ago
M
Winter Co-op 2027 - AI
Manulife
Toronto, ON
- Full-time
…science and machine learning techniques to solve real-world business problems. You’ll work with modern tools and datasets to explore and prepare data, develop predictive models, and…
Added 6 mins ago
M
Winter Co-op 2027 - Data Engineering
Manulife
Toronto, ON
- Full-time
As a Data Engineer Co-op, you’ll gain hands-on experience building and supporting the data systems that power business insights and decision-making. You’ll work with modern data tools and…
Added 6 mins ago
M
Winter Co-op 2027 - Data Engineering
Manulife
Waterloo, ON
- Full-time
As a Data Engineer Co-op, you’ll gain hands-on experience building and supporting the data systems that power business insights and decision-making. You’ll work with modern data tools and…
Added 6 mins ago
AI Adoption & Engagement Lead
Bell
Toronto, ON
On the AI team within Technology Services, you are a vital part of making innovation happen across all business units. The AI Adoption & Engagement Lead is responsible for driving the…
Added 6 mins ago
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Beauty Advisor - Part Time
Sephora
Kingston, ON
- $19.2 to $22.6 CAD / hour
- Part-time
…individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or…
Added 20 mins ago
HR
Principal Project Planner
Hitachi Rail
Toronto, ON
- Full-time
Artificial intelligence may be used in the screening or assessment process for this role.
Added 20 mins ago
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In Store Bakery - Clerk Sales/Service - Tier II SW
Safeway Canada
Swift Current, SK
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 20 mins ago
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Trainee (m/w/d) in der Kontraktlogistik
Kuehne+Nagel
Montreal, QC
- Contract
…skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market…
Added 20 mins ago
HR
Electrical Installations Design Engineer –Rail Systems
Hitachi Rail
Toronto, ON
- $95,102 to $142,653 CAD / year
- Full-time
…-Rail Systems, as we are expanding and currently bidding on new business opportunities. The position will be part of the full cycle of the project. The successful candidate is comfortable…
Added 20 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 20 mins ago
MC
Tech Ops Specialist
Maven Companies Inc.
Vancouver, BC
- Contract
…Management/Knowledgebase capabilities. The role will partner closely with business stakeholders, product managers, and technical teams to ensure the ongoing effectiveness of Salesforce…
Added 20 mins ago
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Strategic Financial Analyst – FP&A / Commercial – Global SaaS Tech – 20322
RR
Toronto, ON
- Full-time
We’re Actionstep, a fast-growing global LegalTech SaaS business delivering Legal Practice Management and Legal Accounting software to more than 50,000 customers, with 250+ people across the…
Added 20 mins ago
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- Full-time
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Added 20 mins ago
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Toronto, ON
- Full-time
…clients navigate complex transactions and maximise value in their business…
Added 20 mins ago
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BI Modernization SME
Insight Global
Toronto, ON
- $55 to $70 CAD / hour
- Contract
- 5+ years of experience working with enterprise Business Intelligence and Analytics platforms, including Tableau and Power BI
Added 20 mins ago
AT
Artificial Intelligence Engineer
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Canada
- Full-time
Collaborate with product, engineering, and business stakeholders to deliver scalable solutions.
Added 21 mins ago
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Développeur Guidewire / Guidewire Developer
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Montreal, QC
- $80 to $85 CAD / hour
- Contract
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Added 21 mins ago
Full Stack Python Developer (Backend focused)
Capco
Toronto, ON
…protocols. Working closely with Product Owners, architects, business analysts, Tech Leads, and fellow engineers, you will translate business needs into efficient, maintainable…
Added 21 mins ago
Business Analyst
Capco
Toronto, ON
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Added 21 mins ago
AC
Senior Financial Analyst
Aston Carter
Toronto, ON
- $50 to $65 CAD / hour
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Perform variance analysis on budgets and forecasts and provide insightful commentary to the business.
Added 21 mins ago
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Customer Service Professional - Group Benefits
TEKsystems
Halifax, NS
- $21 to $23 USD / hour
- Contract
Opportunity to convert to permanent employment based on performance and business needs.
Added 36 mins ago
S
Assistant Store Leader (People) - The Domain
SKIMS
Domain, MB
- Full-time
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Added 36 mins ago
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Cafe Cook - Dear Grain Ossington
Big League Food Company
Toronto, ON
- $18 to $19 CAD / hour
- Full-time
Minimum of 1 year of continuous employment in a high volume production kitchen/food business

Sun Life Québec

Bilingual Customer Service Representative

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Our Contact Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of our Clients and advisors.

Why You'll Love Working with Us:

We are proud to be on the 2026 Best Workplaces in Canada list by Great Place to Work!
Weekday Schedule: Enjoy a Monday to Friday work week with shifts between 8AM to 8PM. Shifts vary from 8AM to 8PM and require full availability between these hours.
Competitive Compensation: Competitive salary starting at 27,95$ per hour, plus an annual bonus based on objectives.
Work-Life Balance: Hybrid position with 2 days in office per week. Quantity and fixed days per week subject to review.
Benefits: Flexible Benefits program from the day you join, Employee & Family Assistance Program, Defined Contribution Pension Plan, Stocks Ownership & Wellness Programs.
Vacation: 3 weeks’ vacation, floater days, care days and more!
Career Growth: Ongoing training and development opportunities to advance your career.

What You’ll Do:

Our supportive leaders are looking for talented customer service individuals that will:

Help Clients and advisors with questions about our products, services, policies and claims through inbound calls.
Analyze and find solutions to client problems in a friendly and proactive way.
Provide Clients and advisors with additional information on Sun Life’s products & services in support of their financial and health goals.
Ensure our Clients and advisors have the right information taking the right amount of their time.

Apply now if:

You are customer service oriented, tech-savvy, like to solve problems and thrive in a fast-paced environment.
Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
Experience in call center, reception, hospitality, food and services, and retail are assets.

This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

52,500/52 500 - 81,500/81 500

Job Category:

Call Centre

Posting End Date:

08/11/2026

Apply About employer

More about this job

Responsibilities

Respond to inbound calls from clients and advisors, answering questions about products, services, policies, and claims. Analyze client concerns, provide friendly and proactive solutions, and share relevant information to support clients’ financial and health goals.

Requirements

Bilingual French and English proficiency, both spoken and written, is required to assist clients across Canada and worldwide. Customer service orientation, technology proficiency, problem-solving ability, and comfort in a fast-paced environment are expected; relevant service experience is an asset, and Reliability Status Clearance is required before starting.

Skills

Customer Service
Bilingual Communication
French Language
English Language
Active Listening
Problem Solving
Client Support
Inbound Call Handling
Product Knowledge
Policy Knowledge
Claims Support
Communication
Technology Proficiency
Adaptability
Working In A Fast-Paced Environment

Benefits

Annual Bonus
Flexible Benefits Program
Employee And Family Assistance Program
Stock Ownership
Wellness Programs
Three Weeks Of Vacation
Floater Days
Care Days
Training And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Contact Centre
Customer Service
Bilingual
French
English
Inbound Calls
Client Support
Advisor Support
Financial Services
Insurance
Products And Services
Policies
Claims
Problem Solving
Reliability Status Clearance
Credit Check
Law Enforcement Inquiry
Hybrid Work
Contact Centre Experience
Reception
Hospitality
Retail

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