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Added 6 hours ago
RJ
Financial Advisor Assistant
Raymond James
Calgary, AB
- Full-time
The primary role of the Licensed Financial Advisor Assistant is to support a team of financial advisors by ensuring the office is managed efficiently and effectively. The position is…
Added 6 hours ago
SH
Senior Living Advisor
Spectrum Health Care
Ottawa, ON
- Full-time
Visavie, a company of Spectrum Health Care, is seeking a Senior Living Advisor to serve the Ottawa region.
Added 6 hours ago
P
Account Co-ordinator
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 6 hours ago
SB
Beauty Advisor (Inside Sales) Sally Beauty 05603
Sally Beauty
Cobourg, ON
- Full-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 6 hours ago
HI
Auto Mobile Insurance Advisor
HUB International
Penticton, BC
- $45,000 to $55,000 CAD / year
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…
Added 7 hours ago
HR
Style Advisor
Harry Rosen
Vaughan, ON
- Full-time
…passion and ability to inspire exceptional service. As a Style Advisor, you’ll be responsible for building and developing a clientele that recognizes their key role in delivering a superior…
Added 7 hours ago
NB
Associate Advice Center Manager
National Bank of Canada
Valleyfield, PE
- Full-time
Promote and foster the advisory approach of the banking advisor model
Added 7 hours ago
NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Advisor, Distribution Growth and Transformation with National Bank Insurance means contributing directly to business growth by leading high-impact strategic initiatives.
Added 7 hours ago
SO
Carpenter, Cabinetmaker Instructor, Plumber and Electrician
Southwestern Ontario Field Unit, Parks Canada
Ottawa, ON
- Full-time
…employability services, on the job and vocational training sites, and sales support in every region of the country. CORCAN positions are located in correctional environments (both…
Added 8 hours ago
NB
Director, National Client Group
National Bank of Canada
Montreal, QC
- Full-time
Act as a leader and trusted advisor, contributing to team development and the achievement of business objectives.
Added 8 hours ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
…for achieving a dedicated quota for Platform Cloud product sales while establishing yourself as a trusted advisor to our customers. This is a Canada-based, quota-carrying role supporting…
Added 8 hours ago
CB
07383 Inside Sales
CosmoProf Beauty
Winnipeg, MB
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 8 hours ago
Auto Sales Advisor - Chrysler Jeep Dodge
The Jim Pattison Auto Group
Surrey, BC
…motivated, tech-savvy, and personable individual to join our sales team as a Product Advisor. If you are committed to delivering excellent customer satisfaction and building strong…
Added 8 hours ago
Auto Sales Advisor - Volvo Cars Surrey
The Jim Pattison Auto Group
Surrey, BC
Jim Pattison Volvo Cars Surrey is seeking an experienced Car Sales Consultant with a passion for automotive sales and a commitment to delivering an outstanding customer experience.
Added 8 hours ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
Toronto, ON
- $19.7 to $23.2 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 9 hours ago
KC
Warranty Advisor
Kia Canada
Mississauga, ON
- Full-time
The Warranty Advisor in Warranty Management (Service and After Sales) is responsible for the review and processing of dealer Warranty Claims, responding to dealer inquiries, escalations and…
Added 10 hours ago
RB
Financial Advisor Intern
Royal Bank of Canada
Oshawa, ON
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 10 hours ago
U
Account Partner, Eats SMB
Uber
Toronto, ON
- Full-time
…portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build…
Added 10 hours ago
SL
Director, Tax and Estate Planning
Sun Life
Vancouver, BC · AB · BC · British Columbia Telecommuters
- Full-time
…Clients. Supports EFPS and Advisors with solutions that drive sales and utilization of the full range of Sun Life solutions. The role will also provide education to EFPS, Advisors, and…
Added 10 hours ago
Client Success Manager - Toronto, CAN
WiredScore
Canada
Act as a trusted advisor, helping clients understand how digital connectivity, smart building technology and network infrastructure can support their commercial, leasing and…
Added 11 hours ago
Destination Expert - North America
Kensington
Canada
This is not a typical sales role. This position is for travel professionals who sell consultatively, advise with authority, and understand that for discerning travelers, the journey is…
Added 11 hours ago
CB
Sales Associate - CosmoProf Store # 07546
CosmoProf Beauty
Ajax, ON
- Full-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 12 hours ago
Customer Advisor - Hamilton Store
Spark New Zealand
Hamilton, ON
Your day-to-day will have you utilizing your outstanding systems and products knowledge to drive Sales, provide world-class retail & customer service & deliver suitable Solutions.
Added 12 hours ago
S
Paid Services Beauty Advisor - Part Time
sephora.com
Toronto, ON
- $19.7 to $23.2 CAD / hour
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 12 hours ago
S
Beauty Advisor - Part Time
sephora.com
Saskatoon, SK
- $17 to $20 CAD / hour
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…

Sun Life Québec

Bilingual Customer Service Representative

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Our Contact Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of our Clients and advisors.

Why You'll Love Working with Us:

We are proud to be on the 2026 Best Workplaces in Canada list by Great Place to Work!
Weekday Schedule: Enjoy a Monday to Friday work week with shifts between 8AM to 8PM. Shifts vary from 8AM to 8PM and require full availability between these hours.
Competitive Compensation: Competitive salary starting at 27,95$ per hour, plus an annual bonus based on objectives.
Work-Life Balance: Hybrid position with 2 days in office per week. Quantity and fixed days per week subject to review.
Benefits: Flexible Benefits program from the day you join, Employee & Family Assistance Program, Defined Contribution Pension Plan, Stocks Ownership & Wellness Programs.
Vacation: 3 weeks’ vacation, floater days, care days and more!
Career Growth: Ongoing training and development opportunities to advance your career.

What You’ll Do:

Our supportive leaders are looking for talented customer service individuals that will:

Help Clients and advisors with questions about our products, services, policies and claims through inbound calls.
Analyze and find solutions to client problems in a friendly and proactive way.
Provide Clients and advisors with additional information on Sun Life’s products & services in support of their financial and health goals.
Ensure our Clients and advisors have the right information taking the right amount of their time.

Apply now if:

You are customer service oriented, tech-savvy, like to solve problems and thrive in a fast-paced environment.
Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
Experience in call center, reception, hospitality, food and services, and retail are assets.

This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

52,500/52 500 - 81,500/81 500

Job Category:

Call Centre

Posting End Date:

08/11/2026

Apply About employer

More about this job

Responsibilities

Respond to inbound calls from clients and advisors, answering questions about products, services, policies, and claims. Analyze client concerns, provide friendly and proactive solutions, and share relevant information to support clients’ financial and health goals.

Requirements

Bilingual French and English proficiency, both spoken and written, is required to assist clients across Canada and worldwide. Customer service orientation, technology proficiency, problem-solving ability, and comfort in a fast-paced environment are expected; relevant service experience is an asset, and Reliability Status Clearance is required before starting.

Skills

Customer Service
Bilingual Communication
French Language
English Language
Active Listening
Problem Solving
Client Support
Inbound Call Handling
Product Knowledge
Policy Knowledge
Claims Support
Communication
Technology Proficiency
Adaptability
Working In A Fast-Paced Environment

Benefits

Annual Bonus
Flexible Benefits Program
Employee And Family Assistance Program
Stock Ownership
Wellness Programs
Three Weeks Of Vacation
Floater Days
Care Days
Training And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Contact Centre
Customer Service
Bilingual
French
English
Inbound Calls
Client Support
Advisor Support
Financial Services
Insurance
Products And Services
Policies
Claims
Problem Solving
Reliability Status Clearance
Credit Check
Law Enforcement Inquiry
Hybrid Work
Contact Centre Experience
Reception
Hospitality
Retail

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