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Added 36 mins ago
Manager, Technology Sustainment/Gestionnaire, Pérennité technologique
CATSA / ACSTA
Ottawa, ON
$105,978 to $132,472 CAD / year
Full-time
The Manager, Technology Sustainment is responsible for providing strategic and technical leadership to ensure CATSA screening technologies remain supportable, reliable, compliant and…
Added 36 mins ago
Renewals Specialist | Spécialiste des renouvellements
Alveole
Montreal, QC
Added 36 mins ago
Program Manager
Thinkpivot
ON · Mississauga (YYZ), Ontario
Full-time
You will be the primary point of contact for key clients bridge engineering, manufacturing, and client relations, ensuring projects are delivered on-budget, on-schedule, to the client's…
Added 1 hour ago
Fréchette, Vins d’exception | Associé(e) aux ventes sur le terrain – Contrat temporaire de 3 mois (avec possibilité d’extension)
A3 - Les agences de vins, bières et spiritueux
Montreal, QC
Full-time
…programmes promotionnels. Elle devra maintenir et développer des relations d’affaires solides avec les différents partenaires de son territoire afin d’atteindre les objectifs commerciaux…
Added 3 hours ago
RQ00805 - Program Manager - Senior
Maarut
Toronto, ON
Contract
Senior Program Managers, under the Director of the Consumer Access and Client
Added 4 hours ago
Creative Resource Manager
john st.
Toronto, ON
Full-time
As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a…
Added 6 hours ago
Project Engineer
Pattillo Construction Corporation
Montreal, QC · Urban agglomeration of Montreal, QC
Volunteer
Actively participates in industry, client, and community relations to enhance company image.
Added 7 hours ago
Temporary Community Safety Services Manager
City of Saint John
Saint John, NB
Full-time
The City of Saint John is seeking qualified applications for the position of Temporary Community Safety Services Manager with Growth and Community Services for a term up to 2 years. The…
Added 7 hours ago
Corporate Manager - Lease & Rental Canada Sales Division
Inland Truck & Equipment
AB · Edmonton, AB
Full-time
…preparation, truck pricing, , closing methods, contract preparation, client relations, sales blitzes, company-sponsored customer events, sales staff goal-setting and…
Added 8 hours ago
Maintenance Technician (Industrial)
Bosa Properties
Vancouver, BC
Full-time
Reporting to the Operations Manager, the Maintenance Technician is responsible for conducting routine property checks, completing minor repairs and coordinating trade access for general…
Added 8 hours ago
Account Manager - Quebec City
Applied Medical
Quebec, QC
Full-time
We are recruiting an Account Manager for the Quebec City area. This is a tremendous opportunity for individuals who appreciate working on a highly interactive, engaged and supportive…
Added 8 hours ago
Occupational Therapist - Lifemark Physiotherapy North Sydney
Lifemark Health Group
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Record assessment and treatment interventions in the client's chart
Added 8 hours ago
Traffic Supervisor
Jobbe
Fredericton, NB
Full-time
Reporting to the Manager, Security Operations, the Traffic Supervisor is responsible for the Traffic program at UNB. The Traffic Supervisor manages the parking enforcement program, attends…
Added 9 hours ago
Project Manager (12 month term)
ALS
Dartmouth, NS · CAN - NS - Dartmouth
Full-time
The Project Manager will be responsible for providing exceptional customer service to Atlantic clients including top clients that have a national presence. The position will deal with all…
Added 9 hours ago
Delivery Manager
Capgemini
Mississauga, ON
Serve as the single point of contact and accountable leader for client counterparts across business and technology organizations.
Added 10 hours ago
Strata Property Manager
South Island Property Management Ltd
Langford, BC
Full-time
Role Description The Strata Property Manager is a full-time, on-site role based in Colwood, BC, responsible for overseeing the day-to-day operations of strata properties within the South…
Added 10 hours ago
Operations Manager
Astanor
BC · British Columbia, Canada
Full-time
The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and event operations in an assigned market. This role drives the logistics behind every order and event,…
Added 10 hours ago
Assistant Store Manager - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 10 hours ago
Store Manager - HUGO Outlet, Vaughan Mills Outlet
HUGO BOSS Canada, Inc.
Toronto, ON
Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 11 hours ago
Gestionnaire de compte de réussite client / Customer Success Account Manager
Microsoft
Quebec, QC
Full-time
En tant que Gestionnaire de compte de réussite client (CSAM), vous agirez à titre de principal responsable de la livraison des services et de partenaire de confiance pour nos clients…
Added 11 hours ago
Project Manager - Restoration
ARS Responds Canada
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
If you are ready to take on a dynamic role as Project Manager in a company that values expertise, leadership, and client satisfaction, we would like to hear from you.
Added 11 hours ago
Project Manager 1
University of Victoria
Victoria, BC
Full-time
Reporting to the Associate Director, Project Management Services (PMS), or the Manager, Interior Modification Services, the Project Manager 1 (PM1), with guidance and direction from their…
Added 11 hours ago
Assistant Store Manager - HUGO Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Calgary, AB
Internship · Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 11 hours ago
Store Manager - BOSS Store, West Edmonton Mall
HUGO BOSS Canada, Inc.
Edmonton, AB
Other
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Added 12 hours ago
HR and Administrative Assistant
The University of British Columbia
Vancouver, BC
$4,594 to $4,827 CAD / month
Full-time
…Liaises with the Head, Committee members, Administrator, HR Manager and Faculty Relations. Schedules and coordinates the Committee on Tenure and Promotion and prepares required support…

Sun Life Québec

Bilingual Disability Case Manager

Sherbrooke, QC, Canada

Job type: Full-time
Apply by: Oct 4, 2026
Experience: 3-5 years of professional experience, ideally in healthcare or case management
Posting language: English
Posted: Sep 4, 2026

Apply About employer

Applications open in a new tab.

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Start date: November 30th 2026

Location : Montreal (hybrid)

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.

We’re looking for empathetic, analytical, and strategic thinkers - especially those with frontline healthcare experience - who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You’ll Do

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
Build strong, trust-based relationships with clients, employers, and healthcare providers.
Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
Bachelor’s degree in Healthcare, Kinesiology or Business
Demonstrated strength in these key skills:
Emotional Intelligence
Crisis Intervention
Case Management
Rehabilitation Techniques
Analytical Skills
Critical Thinking

What You Need to Succeed

Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
3-5 years of professional experience, ideally in healthcare or case management
Strong analytical and decision-making skills
Resilience and adaptability in fast-paced, emotionally complex situations
Comfort with digital tools and multiple platforms
A collaborative, team-first mindset

Why Join Us?

A comprehensive training program and continuous learning opportunities
A supportive, inclusive, and purpose-driven culture
Competitive compensation, benefits, and wellness programs
Opportunities for career growth and internal mobility
A chance to make a real difference in people’s lives

Curious about the role?

Follow a day in the life of a Sun Life DCM: https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&utm_medium=member_desktop

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Claims - Life & Disability

Posting End Date:

02/10/2026

Apply About employer

More about this job

Responsibilities

Assess and manage short-term, long-term, and salary-continuance disability claims, and develop recovery plans based on medical and non-medical factors, functional abilities, and return-to-work readiness. Support clients through health transitions using crisis intervention and rehabilitation techniques, data-informed decisions, and collaborative relationships with employers and healthcare providers.

Requirements

Requires oral and written fluency in French and English, a bachelor's degree in healthcare, kinesiology, or business, and 3–5 years of professional experience, ideally in healthcare or case management. Candidates should bring strong analytical and decision-making abilities, resilience, adaptability, comfort with digital tools and multiple platforms, and a collaborative mindset; frontline healthcare experience is especially valued.

Skills

Emotional Intelligence
Crisis Intervention
Case Management
Rehabilitation Techniques
Analytical Skills
Critical Thinking
Disability Claims Management
Recovery Planning
Return-To-Work Planning
Data Analysis
Decision-Making
Client Communication
Relationship Building
Resilience
Adaptability
Bilingual Communication

Benefits

Competitive Compensation
Benefits
Wellness Programs
Training
Career Growth Opportunities
Internal Mobility

Visa sponsorship

Not detected in the job text

Keywords

Disability Claims
Short-Term Disability
Long-Term Disability
Salary Continuance
Case Management
Recovery Planning
Return-To-Work
Functional Capabilities
Crisis Intervention
Rehabilitation
Healthcare
Kinesiology
Business
Data Analytics
Decision-Making
Client Support
Employer Relations
Healthcare Providers
Bilingual Communication
Digital Tools

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