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Added 3 mins ago
Production Planner
Hilton Food Group Plc
Brantford, ON
To manage all aspects of the production planning at site in order to achieve the required Hilton standards of customer service level, production and stock movements, cost control and…
Added 3 mins ago
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
…service centres. This role owns the operating rhythm behind customer service, training, workforce management and vendor performance, with a clear mandate to improve the customer experience…
Added 3 mins ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement et revenues
Turning Point Brands Canada
Laval, QC
- Full-time
Titre de CPA (obtenu ou en voie d’obtention) et au moins cinq ans d’expérience en finance dans le secteur des biens de consommation, de la distribution ou de la fabrication
Added 3 mins ago
SR
Safety Supervisor
Spectrum Resource Group
Prince George, BC
- $75,000 to $90,000 USD / year
- Full-time
…based in Prince George, BC. This role will report to the Safety Manager for Wright Canada Holdings Ltd., with indirect reporting to the local Division Operations Manager…
Added 3 mins ago
CG
Patient Food Service Supervisor, Part Time
Compass Group Canada
Hamilton, ON
- Part-time
Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
Added 3 mins ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
Added 3 mins ago
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Marketing Associate E-commerce and Shopper (V.I.E Program) - All Genders
BIOCODEX
BIOCODEX Canada
- Full-time
…channels. You will help bring brand strategies to life, strengthen customer and shopper engagement, and identify opportunities to accelerate business performance across both online and…
Added 3 mins ago
TH
Head Cashier Part Time (Whitby North)
The Home Depot
Whitby, ON
- Part-time
…follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through…
Added 3 mins ago
TH
Lumber Associate Part Time (ST.JOHN'S)
The Home Depot
St. John's, NL
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 3 mins ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 3 mins ago
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Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 3 mins ago
Product Manager - AI Platform
Nesto Cloud
Canada
…a positive, empowering, and transparent property financing experience, simplified from start to…
Added 3 mins ago
Product Manager - AI Platform
Nesto Group(e)
Canada
…a positive, empowering, and transparent property financing experience, simplified from start to…
Added 3 mins ago
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MDS Associate Territory Manager -British Columbia
BD
Vancouver, BC · Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
Reporting to the National Sales Manager, the Associate Territory Manager, Medication Delivery Solutions (MDS)- British Columbia is a hybrid sales and territory support role responsible for…
Added 3 mins ago
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Product Manager, Pharmacy Automation (12 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
The Pharmacy Automation Product Manager will manage the BD Parata™ vial portfolio for the Medication Management Solutions business within the Canadian healthcare space. The ideal candidate…
Added 3 mins ago
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Shift Supervisor
Sonoco
Brantford, ON
- Full-time
· Coordinate production scheduling on shift to meet customer demands, to manage overtime, to minimize inventory, and to reduce costs
Added 3 mins ago
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Transaction Processing Administrator
RBC
Toronto, ON
- Full-time
…you'll play a critical role in delivering exceptional client experience through accurate and efficient transaction processing. This position offers the opportunity to work with a dynamic…
Added 3 mins ago
A
Counter Sales Associate 2
AirReps
Markham, ON
- Full-time
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem…
Added 3 mins ago
T
IT Audit Manager II (ATH 1162)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 3 mins ago
T
KYC Specialist
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 3 mins ago
NC
Manager, Air Traffic Management (ATM) and Safety Performance Analytics
NAV CANADA
Ottawa, ON
- Full-time
Shape the future of air navigation services in Canada. Reporting to the Director, ATM and Safety Performance, the Manager, Air Traffic Management (ATM) and Safety Performance Analytics…
Added 3 mins ago
PC
Case Manager, Non-Occupational
People Corporation
Mississauga, ON · ON - BPA Mississauga
- Full-time
We are seeking a Case Manager, Non-Occupational Claims to join our BPA team in Mississauga.
Added 18 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
…and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when appropriate, and following up…
Added 18 mins ago
BK
Restaurant manager
Burger King
Winnipeg, MB
- Full-time
Added 18 mins ago
IG
Digital Product Manager
Insight Global
Toronto, ON
- $72 to $80 CAD / hour
- Contract
Insight Global is seeking a Digital Product Manager to lead assigned initiatives and features within the Money Movement Pod of the Retail Assisted Channels Platform for a Big 5 banking…

Closed listing

Sun Life Québec

Bilingual Disability Case Manager

Terrebonne, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 4, 2026
Experience: 3-5 years of professional experience, ideally in healthcare or case management
Posting language: English
Posted: Sep 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Start date: November 30th 2026

Location : Montreal (hybrid)

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.

We’re looking for empathetic, analytical, and strategic thinkers - especially those with frontline healthcare experience - who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You’ll Do

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
Build strong, trust-based relationships with clients, employers, and healthcare providers.
Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
Bachelor’s degree in Healthcare, Kinesiology or Business
Demonstrated strength in these key skills:
Emotional Intelligence
Crisis Intervention
Case Management
Rehabilitation Techniques
Analytical Skills
Critical Thinking

What You Need to Succeed

Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
3-5 years of professional experience, ideally in healthcare or case management
Strong analytical and decision-making skills
Resilience and adaptability in fast-paced, emotionally complex situations
Comfort with digital tools and multiple platforms
A collaborative, team-first mindset

Why Join Us?

A comprehensive training program and continuous learning opportunities
A supportive, inclusive, and purpose-driven culture
Competitive compensation, benefits, and wellness programs
Opportunities for career growth and internal mobility
A chance to make a real difference in people’s lives

Curious about the role?

Follow a day in the life of a Sun Life DCM: https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&utm_medium=member_desktop

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Claims - Life & Disability

Posting End Date:

13/09/2026

About employer

More about this job

Responsibilities

Assess and manage short-term and long-term disability claims to ensure timely and fair resolution. Lead recovery planning and return-to-work strategies by collaborating with clients, employers, and healthcare providers.

Requirements

Requires a Bachelor's degree in Healthcare, Kinesiology, or Business and 3-5 years of professional experience in healthcare or case management. Fluency in both English and French is mandatory for communicating with clients across Canada.

Skills

Emotional Intelligence
Crisis Intervention
Case Management
Rehabilitation Techniques
Analytical Skills
Critical Thinking
Bilingualism
Decision-making

Benefits

Comprehensive training program
Competitive compensation
Wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Disability Case Management
Short-term Disability
Long-term Disability
Salary Continuance
Return-to-work
Clinical Insight
Healthcare
Nursing
Occupational Therapy
Physiotherapy
Mental Health Support
Kinesiology
Financial Services
Insurance
Recovery Planning
Crisis Intervention
Bilingual
French
English

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