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Added 1 min ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Lloydminster, AB
Diagnose and troubleshoot hydraulic, electrical, and mechanical systems.
Added 1 min ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Winnipeg, MB
Diagnose and troubleshoot hydraulic, electrical, and mechanical systems.
Added 1 min ago
Security Administration - Airport Security Coordinator
Winnipeg Airports Authority
Winnipeg, MB
…and assists with the administration of core airport security systems. Working with internal departments, airport stakeholders, and regulatory and enforcement agencies, the role supports…
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AI Engineer Sr
Dayforce
Canada
We are looking for an AI Engineer - Agentic Systems Evaluation to help define how we measure, test, and improve the quality of enterprise AI systems.
Added 1 min ago
HVAC Technician
Reliance Home Comfort
Thunder Bay, ON
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Learning & Development Coordinator
Manitoba Blue Cross
Winnipeg, MB
…initiatives by coordinating training activities, maintaining learning systems and records, and providing operational and administrative support for corporate learning programs. Working…
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IE
Director of Finance
Inside Edge Properties
Ottawa, ON
- Full-time
Create efficiencies and accuracy in financial management processes/systems through improved processing speeds, delivering real-time analytics and promoting scalability through automated…
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NR
310s Automotive Technician
Northern Roads Auto Group
Fort Erie, ON
- Full-time
Diagnose and repair modern electronic and computer-controlled vehicle systems.
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President
Northside Industries
West Kelowna, BC
- Full-time
Experience strengthening business systems and management processes to support reliable execution and sustainable growth.
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AF
HVAC Maintenance Technician
Action Furnace
Calgary, AB
- Full-time
Maintain a high level of technical knowledge on systems, components, and manufacturer guidelines
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QH
Contract Co-Manager
QE Home
North Bay, ON
- Full-time
Experience with POS systems, visual merchandising, inventory management, and scheduling.
Added 1 min ago
TI
PRO, Program Coordinator
Touchstone Institute
Toronto, ON
- Contract
→ Knowledge of and experience with Learning Management Systems an asset
Added 1 min ago
IS
FSM Techno-Functional Consultant
Inabia Software & Consulting Inc.
Oakville, ON
- Contract
Design and support integrations between FSM and CRM, ERP, GIS, Asset Management, and IoT systems.
Added 16 mins ago
Applied IoT & Data Specialist
Mohawk College
Hamilton, ON
…to data acquisition, Internet-of-Things (IoT) devices, and systems integration. This position will be responsible for the providing technical expertise during all the different project…
Added 16 mins ago
OA
Corporate Paralegal - OpenRoad Auto
OpenRoad Auto Group
Richmond, BC
- Full-time
Proficient in Microsoft Office with an emphasis on Microsoft Word and Microsoft Excel and proficiency with stock plan management systems.
Added 16 mins ago
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Software Developer
BinSentry
Kitchener, ON
- Full-time
As BinSentry's Critical Systems Software Developer, you'll solve interesting, real-world problems and own the solutions from start to finish. Our team is handed problems, not finished…
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QM
Google & Meta Ads Internship
Qode Media
Toronto, ON
- Full-time
Preferably a Bachelor’s degree in a related field ( e.g., Business, Commerce, Marketing, Internet Marketing, Management Information Systems)
Added 16 mins ago
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Zero Waste Consultant & Lead Auditor
HSR Services
Vancouver, BC
- Part-time
Maintain accurate client, project and opportunity information within HSR systems
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Information Security Engineer (Cloud) - Contract
Numeris
Toronto, ON
- Full-time
Partner directly with internal DevOps, Infrastructure, and Systems teams to translate posture findings into clear remediation tasks, track remediation timelines, and verify fixes.
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C(
Payroll Specialist
CenterLine (Windsor) Limited
Lasalle, ON
- $26 to $36 CAD / hour
- Full-time
Proficient in payroll systems, Microsoft Office, and Windows-based computer applications.
Added 16 mins ago
C(
Safety and Risk Assessment Specialist
CenterLine (Windsor) Limited
Lasalle, ON
- $60,000 to $90,000 CAD / year
- Full-time
Develop, implement, and review corporate-wide strategies, policies, and programs related to Health and Safety management systems.
Added 16 mins ago
SA
Senior Full-Stack Engineer, NimbleRx
Swoop Airlines and Aviation
Toronto, ON
- $195,000 to $228,000 CAD / year
Enhance our systems’ usability and performance, ensuring a consistent user experience.
Added 16 mins ago
OG
Project Manager
Optel Group
Quebec, QC
- Full-time
OPTEL is one of the world’s leading providers of traceability systems. Its mission is to leverage innovative technologies to create a better world through responsible capitalism. The…
Added 16 mins ago
TO
Municipal Operator 2, Public Works
Town of Gravenhurst
Gravenhurst, ON
- Full-time
Working knowledge of GPS, GIS, and electronic work order systems would be an asset.
Added 16 mins ago
O
Manager, Global Wellbeing
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Familiarity with HR technologies and reporting systems, and knowledge of HR policies in a global environment.

Sun Life Québec

Bilingual Senior Operations Specialist

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Senior People Operations Specialist is responsible for delivering expert-level HR support within HR Shared Services, handling complex inquiries and providing high-quality service across a variety of HR processes. This role will support the HR Shared Services team by ensuring data accuracy, maintaining compliance, and driving continuous improvement initiatives. The ideal candidate will have a strong understanding of HR operations, excellent analytical skills, and the ability to collaborate effectively with cross-functional teams.

What will you do?

Employee Support and Issue Resolution:

Serve as a subject matter expert on HR policies, processes, and systems. Respond to and resolve complex HR inquiries related to employment life cycle transactions. Escalate cases to management as needed

HR Data Management and Integrity:

Ensure accurate and timely entry of employee data within HRIS and other systems. Perform regular audits to maintain data quality, compliance, and consistency across HR Shared Services

Process Improvement and Optimization:

Identify and drive opportunities to improve HR processes, streamline workflows, and reduce manual tasks. Partner with the HR Shared Services team to implement process enhancements and document standard operating procedures

Cross-Functional Collaboration:

Work closely with HR Business Partners, Payroll, IT, Benefits, and other teams to address complex issues and ensure cohesive service delivery. Act as a liaison between HR Shared Services and other departments for seamless collaboration

Reporting and Analytics Support:

Generate and analyze HR reports, using data-driven insights to manage operational tasks and enhance HR service delivery

Policy and Compliance Adherence:

Ensure that all HR processes adhere to company policies, data privacy standards, and relevant labor laws. Stay up-to-date on policy updates and communicate changes effectively to the HR Shared Services team

Mentorship and Guidance:

Assist in training and mentoring team members on HR processes, systems, and service delivery best practices. Share expertise to support team development and build a knowledge-sharing culture

Project Participation:

Actively participate in HR Shared Services projects, such as system upgrades, policy rollouts, and change initiatives. Support project planning, execution, and employee communication to facilitate successful implementation

What do you need to succeed?

Communication
Interpersonal Skills
Problem-Solving
Attention to Detail
Organization
Knowledge of HR Policies & Procedures
Customer Service
Technical Proficiency
Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.

What's in it for you?

The opportunity to move along a variety of career paths with amazing networking potential
Flexible Benefits from the day you join to meet the needs of you and your family
We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

65,000/65 000 - 98,000/98 000

Job Category:

Human Resources

Posting End Date:

15/10/2026

Apply About employer

More about this job

Responsibilities

Resolve complex HR inquiries and support employee lifecycle transactions while maintaining accurate HRIS data and compliance. Improve HR workflows, analyze reports, collaborate across departments, mentor team members, and contribute to HR projects and system changes.

Requirements

The role requires strong HR operations knowledge, communication and interpersonal skills, problem-solving, attention to detail, organization, customer service, and technical proficiency. French and English fluency, both spoken and written, is required for frequent interactions with colleagues and internal partners.

Skills

Communication
Interpersonal Skills
Problem-Solving
Attention to Detail
Organization
HR Policies and Procedures
Customer Service
Technical Proficiency
French-English Bilingualism
HR Operations
HRIS
Data Analysis
Process Improvement
Compliance
Cross-Functional Collaboration
Mentoring

Benefits

Flexible Benefits
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Shared Services
HR Operations
HR Policies
HRIS
Employee Data Management
Data Integrity
Data Audits
Process Improvement
Workflow Optimization
Standard Operating Procedures
Cross-Functional Collaboration
Payroll
Benefits
HR Reporting
Data Analytics
Compliance
Data Privacy
Labor Laws
Employee Support
Case Escalation
Mentoring
System Upgrades
Change Management
French-English Bilingualism
Financial Services
Insurance

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