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Added 1 hour ago
Software Developer – CRM – Senior - RQ10953
S M Software Solutions Inc
Toronto, ON
Full-time
Azure cloud certifications, such as Azure Fundamentals and Azure Power BI Data Analyst Associate.
Added 1 hour ago
Spontaneous Application – IT & Digital Technology
BNP Paribas
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Full-time
…firm meets global regulatory obligations with precision and security. You will lead the development of sophisticated applications that integrate with complex business…
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…chair running. This is business continuity work. If the CEO can't move, the company slows down. It is the same category as making sure the trade show booth arrives on time, and it is…
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Senior Manager, Data Engineering
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Cloud Analyst
Sun Life
Toronto, ON · Montreal, QC · Sun Life Montreal Metcalfe
Full-time
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Tax & Legal - Tax Analyst - Co-op/Intern 2027 - Multiple Locations
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EY
Winnipeg, MB · Toronto, ON · Quebec, QC · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Waterloo, ON · Calgary, AB
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Added 6 hours ago
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The chartered Financial Analyst (CFA) designation and/or Chartered Professional Accountant (CPA) designation.
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Analyst, Asset Management, Central/Eastern Canada
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Senior Analyst, IT Applications (Energy & HSE Systems)
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The Senior Analyst, IT Energy & HSE (Energy, Health, Safety & Environment) role is the designated IT application owner for all Energy Management, HSE, Safety, Building Automation, and…
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Senior Analyst, IT Applications (Quality)
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Added 20 hours ago
Business Solutions Analyst
The University of British Columbia
Vancouver, BC
$7,727.33 to $11,112 CAD / month
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The Business Solutions Analyst (BSA) plays an important role in the overall planning and direction of the technology environment for Enrolment Services as well as the enterprise Student…

Sun Life Québec

Branch Oversight Manager

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

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Applications open in a new tab.

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Business Governance & Controls (BG&C) team is responsible for first line oversight within the Canadian Retail Advice and Solutions (RAS) business and works closely with advisors and field leaders to help advisors build and maintain compliant business practices, meet evolving regulatory expectations, all while putting the Client’s interests and experience first.

Reporting to the Director, Branch Oversight and Quality Assurance, the Branch Oversight Manager is part of a team which is comprised of an independent Branch Oversight Review team and a Branch Oversight Analyst team. In this role, the successful candidate will be responsible for working closely with the Branch Oversight Review team and the Branch Oversight Analysts to identify trends and areas of risk.

What you will do:

Lead, mentor and develop the analyst team while promoting a collaborative, high-performance culture focused on operational excellence and continuous improvement.
Develop annual review plans and schedules
Support in planning and coordinating branch oversight reviews for all Registered locations.
Conduct and review, risk-based testing to identify trends and training opportunities
Conduct and approve planning, scoping and sampling activities within Resolver
Assist in the evaluation of oversight procedures and testing programs, performing gap analysis to support continuous improvement, standardization, and operational excellence.
Identify, communicate and escalate issues as appropriate, including ensuring that corrective action plans are completed on time
Track and report on identified issues and the remediation status
Review the Branch Oversight program outcomes for trends and opportunities for improvement of risk management and program effectiveness
Manage concurrent projects and initiatives that may involve collaborating with stakeholders, while balancing competing priorities and timelines.

Preferred skills:

High degree of integrity and ethics; good judgement
Excellent communication skills, with comfort presenting to large groups as well as different audiences, including senior leadership, internal examination teams, advisors and external regulators
Work consistently with initiative, urgency and purpose
Ability to take ownership and work independently
Strong analytical, organizational and problem-solving skills
Excellent knowledge of risks, controls and testing methodology.
University degree and 5+ years of progressive experience within the financial services sector with wealth products; at least 2 years relevant experience working for an investment or a mutual fund dealer.
Experience working in an OSFI-regulated environment, with alignment to three lines of defense model
Knowledgeable on CIRO and CSA regulatory requirements.
Ability to translate legislation and regulations into business impacts, compliance elements and regulatory risks.
The successful candidate must be able to be registered with a securities dealer, upon hire.
Working knowledge of Investment dealer products and UMIR regulations.
A recognized professional financial designation (e.g. CIM, CFA, CAMs, CPA/CA, etc.) is an asset
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Why join Sun Life:

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
A friendly, collaborative and inclusive culture
A collaborative and interactive team environment
Being part of our journey in developing the next greatest digital experience
Working together, sharing common values and encouraging growth & achievement
Joining a reputable organization with over 150 years of history
Certified Great Place to Work in Canada in 2026

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

80,000/80 000 - 128,000/128 000

Job Category:

Compliance

Posting End Date:

02/10/2026

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More about this job

Responsibilities

The Branch Oversight Manager leads and develops an analyst team to conduct risk-based testing and oversight reviews within the Canadian Retail Advice and Solutions business. They are responsible for identifying trends, managing corrective action plans, and ensuring compliance with regulatory expectations.

Requirements

Candidates must possess a university degree and at least 5 years of progressive experience in the financial services sector, including 2 years in investment or mutual fund dealer environments. Strong knowledge of CIRO, CSA, and OSFI regulatory requirements is essential, along with the ability to obtain securities dealer registration.

Skills

Branch oversight
Regulatory compliance
Risk management
Team leadership
Operational excellence
Financial services
Wealth products
OSFI regulations
CIRO regulations
CSA regulations
Testing methodology
Analytical skills
Communication skills
Problem-solving
Project management

Benefits

Incentive plans
Hybrid work flexibility
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Branch Oversight
Compliance
Risk Management
Financial Services
Wealth Products
OSFI
CIRO
CSA
Three Lines of Defense
Testing Methodology
Operational Excellence
Regulatory Compliance
Investment Dealer
Mutual Fund Dealer
UMIR
CIM
CFA
CAMS
CPA
CA
Governance
Controls
Business Governance
Quality Assurance
Resolver

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