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Added 13 mins ago
Talent Acquisition Business Partner- 12 Month Contract
Coca-Cola Canada Bottling Limited
Brampton, ON
Contract
Reporting to the Senior Talent Acquisition Business Partner, the Talent Acquisition Business Partner (TABP) will partner with business leaders to build Talent Acquisition (TA) programs and…
Added 13 mins ago
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
$100,000 to $130,000 CAD / year
Full-time
…including responsible sourcing, human rights due diligence, PFAS reporting, Digital Product Passports, and other emerging requirements. Our platform empowers manufacturers to navigate…
Added 13 mins ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
…including responsible sourcing, human rights due diligence, PFAS reporting, Digital Product Passports, and other emerging requirements. Our platform empowers manufacturers to navigate…
Added 28 mins ago
Dewatering Project Manager
WJ Groundwater
Toronto, ON · North York, Ontario
Full-time
Perform project management responsibilities, including managing change orders and commercial details, and preparing engineering and financial status reports for clients.
Added 43 mins ago
Senior Relationship Manager (Banking & Custody)
The Citco Group Limited
Toronto, ON
Full-time
Solid understanding of Financial Markets/Hedge Fund Business
Added 43 mins ago
Student, US Tax Accountant (Summer 2027, 12 Months)
OMERS
Toronto, ON · Head Office Toronto
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 58 mins ago
General Manager
JMC HR Consulting
NS · Inverness, NS
Full-time
Reporting directly to the Board of Directors, the General Manager is responsible for the overall leadership, management, and performance of the co-operative. This role provides an…
Added 58 mins ago
Director, B2B and Commercial Platforms, Canada
Couche-Tard
Laval, QC
Full-time
Reporting to the Vice President, Food and Retail, Canada, this position is responsible for overseeing the Canadian B2B business and the national HSD network while supporting long-term…
Added 58 mins ago
Canada Financial Controller
DLF Seeds Australia - Careers
Kawartha Lakes, ON · Lindsay, ON
Full-time
The Canada Financial Controller position is responsible for leading a Canada-based Finance team and directing and overseeing matters related to financial reporting and analysis, accounting,…
Added 58 mins ago
Customer Service Representative/Dispatch
SRS Distribution Inc.
Owen Sound, ON
Full-time
Must be able to receive and analyze financial information.
Added 58 mins ago
Director, Capital Delivery (Ontario Place)
Infrastructure Ontario
Toronto, ON
Full-time
Reporting to the Vice President, Capital Delivery, this role provides leadership across multiple concurrent design and construction projects and is accountable for portfolio outcomes…
Added 58 mins ago
Senior Financial Accountant
RECRUITMENT PARTNERS INC.
Calgary, AB
Full-time
Our client is looking for an experienced Senior Financial Accountant to become a key member of their Calgary finance team. Reporting to the Controller, the successful candidate will oversee…
Added 58 mins ago
Accounts Payable
SRS Distribution Inc.
Sidney, BC
Full-time
Added 58 mins ago
Gestionnaire de sous-contrats
Davie
Montreal, QC
Full-time
Reporting to the Director, Project Procurement, this role will work closely with the Manager, Project Procurement, responsible for equipment packages, as well as engineering, program…
Added 58 mins ago
Finance & Administrative Coordinator
Simon Fraser University
Burnaby, BC
Full-time
Good knowledge of post-secondary academic program administration, event management, financial administration, including budget reconciliation, reporting, and fund management.
Added 58 mins ago
(CAN) Merchant
Walmart Canada
Mississauga, ON
Full-time
…supporting category finances by tracking performance against financial targets. Creating sales reports, supporting forecasting, and providing input on budgeting are essential functions. The…
Added 58 mins ago
Reporting & Analysis Manager (Financial Services)
Leons Furniture Limited
Edmonton, AB
Full-time
The Financial Services Reporting & Analysis Manager will oversee reporting and analytics for the entire Financial Services division at LFL – which includes support for consumer credit,…
Added 1 hour ago
Project Controls Engineer
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ON
Full-time
Support earned value analysis and monthly financial reporting.
Added 1 hour ago
Associate
Royal Bank of Canada
Vancouver, BC
Full-time
…every level and equips us to help our clients achieve their financial…
Added 1 hour ago
Accounting Analyst
CRH Canada
Concord, ON
Full-time
Reporting to Controler, the Financial Analyst placement supports the business in compiling and creating financial reports, presentations, and analysis.
Added 1 hour ago
Senior Controller
The Staffing Alternative
Vaughan, ON
Full-time
Lead monthly, quarterly, and annual financial reporting and analysis.
Added 1 hour ago
Facility Manager III
BGIS
Montreal, QC
Full-time
…management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the…
Added 1 hour ago
Accounting Analyst
CRH Canada
Oakville, ON
Full-time
Reporting to Controler, the Financial Analyst placement supports the business in compiling and creating financial reports, presentations, and analysis.
Added 1 hour ago
Lifecycle Optimization Manager
BGIS
Montreal, QC
Full-time
Complete preliminary technical and financial evaluations of energy and sustainability initiatives, including estimated savings, implementation costs, available incentives, lifecycle…
Added 1 hour ago
Lease Administrator - Corporate Services
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Calgary, AB
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Graham is actively recruiting for a Lease Administrator supporting the Corporate Services Division. Reporting to the Facilities Director the Lease Administrator plays a key role in…

Sun Life Québec

Director, Operations Analytics

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: Minimum 7 years relevant business, data, and analytics experience
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Role Summary:

The Director, Operations Analytics represents a strategic opportunity to help lead the analytics transformation in partnership with key stakeholders across Canadian Operations. This role will be responsible for leading a team of analytics professions delivering key insights to Operations Leaders to help them run their business in a data driven manner.

This position balances leadership, stakeholder management, business expertise, and a strong data driven approach to advance our analytics and insights capabilities in alignment to key business objectives.

What will you do?

Data Analytics Strategy Development and Execution

Develop and maintain comprehensive data analytics strategy aligned with Canadian Operations objectives, balancing quick wins with long-term capability building
Evaluate and prioritize analytics opportunities to maximize business value and drive thought leadership in data-driven problem solving
Partner with Sun Life Canada’s Client Experience Office to align with overall Canada data and analytics strategy
Establish metrics and KPIs to measure analytics function performance and business impact

Business Intelligence and Reporting

Lead BI function delivering timely, actionable insights through operational dashboards, scorecards, and trending reports
Manage reporting intake and prioritization from diverse stakeholders while creating self-serve analytics capabilities for power users
Transform complex operational data into clear visualizations supporting executive reporting and strategic planning

Team Leadership and Capability Building

Lead, coach, and develop diverse team, fostering high-performing culture focused on collaboration and innovation
Provide proactive career development, attract top analytics talent, and build team capabilities to deliver on strategic objectives

What do you need to succeed?

Education & Experience Requirements

Minimum 7 years relevant business, data, and analytics experience
University degree in Business, Engineering, Computer Science, Statistics, Mathematics, or related discipline and/or equivalent combination of education/experience
Proven experience leading data analytics functions delivering measurable business value
Experience in operations, business process management, or service delivery environments preferred
Experience managing and transforming data infrastructure and analytics capabilities
Track record of leading high-performing teams of professional knowledge workers
Experience working in financial services, insurance, or regulated industries an asset
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Technical Expertise

Strong understanding of data analytics concepts (predictive analytics, machine learning, AI)
Deep knowledge of business intelligence tools, platforms, and best practices
Familiarity with operational metrics, performance management, and process optimization
Knowledge of statistical analysis, modeling techniques, and quantitative methods

Leadership Competencies

Strategic Thinking: Ability to develop long-term vision while executing tactical priorities
Stakeholder Management: Skilled at building relationships and influencing across all organizational levels
Communication Excellence: Exceptional ability to translate complex data insights into clear, compelling narratives for executive audiences
Change Leadership: Proven ability to lead teams through transformation with minimal disruption
Problem Solving: Creative and critical thinking to address complex business challenges
Business Acumen: Strong understanding of business drivers, operational dynamics, and financial impact
Collaboration: Ability to work effectively across multiple teams, functions, and geographies
Results Orientation: Track record of delivering measurable business outcomes through analytics

What would be nice to have?

Understand and Embrace Agile Operating Model
Proven Experienced working as Product Owner in Scrum or Service Request Manager in Kanban projects
Experience working in a large financial services organization
Knowledge of fundamental statistical models & techniques

Unique Requirements

This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.

What's in it for you?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Working together, sharing common values, and encouraging growth & achievement
Flexible Benefits from the day you join to meet the needs of you and your family.
In 2025, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 16th consecutive year, leading Canadian insurers.
We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

110,000/110 000 - 180,000/180 000

Job Category:

Advanced Analytics

Posting End Date:

14/10/2026

Apply About employer

More about this job

Responsibilities

Lead the analytics strategy and business intelligence function for Canadian Operations, prioritizing opportunities and delivering dashboards, reports, and actionable insights aligned with business objectives. Lead and develop an analytics team, build self-service capabilities, and partner with stakeholders to strengthen data-driven decision-making.

Requirements

Requires at least seven years of relevant business, data, and analytics experience, a university degree in a related field or equivalent experience, and a track record of leading analytics functions and high-performing teams. Strong expertise in business intelligence, analytics methods, operational performance, and stakeholder leadership is expected; financial services experience and French-English bilingualism are assets or, for Quebec, required.

Skills

Data Analytics Strategy
Business Intelligence
Operational Analytics
Predictive Analytics
Machine Learning
Artificial Intelligence
Statistical Analysis
Quantitative Modeling
Operational Metrics
Performance Management
Process Optimization
Data Visualization
Executive Reporting
Stakeholder Management
Team Leadership
Change Leadership

Benefits

Flexible Benefits

Visa sponsorship

Not detected in the job text

Keywords

Canadian Operations
Data Analytics Strategy
Business Intelligence
Operational Dashboards
Scorecards
Trending Reports
Self-Service Analytics
Predictive Analytics
Machine Learning
Artificial Intelligence
Statistical Analysis
Modeling Techniques
Quantitative Methods
Operational Metrics
Performance Management
Process Optimization
Data Infrastructure
Data Visualization
Executive Reporting
Strategic Planning
Agile Operating Model
Scrum
Kanban
Product Owner
Service Request Manager
Financial Services
Insurance
Reliability Status Clearance

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