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Added 8 mins ago
Talent Acquisition Business Partner- 12 Month Contract
Coca-Cola Canada Bottling Limited
Brampton, ON
Contract
Reporting to the Senior Talent Acquisition Business Partner, the Talent Acquisition Business Partner (TABP) will partner with business leaders to build Talent Acquisition (TA) programs and…
Added 8 mins ago
Principal Technical Consultant, Permitting Specialist
ERM
Saskatoon, SK · Smithers, BC · Vancouver, BC · Calgary, AB
$117,800 to $147,300 CAD / year
Full-time
…sustainable development, and deliver meaningful environmental and business…
Added 8 mins ago
SOC Development Engineer
Solidigm
Vancouver, BC
Full-time
Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho…
Added 8 mins ago
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
$100,000 to $130,000 CAD / year
Full-time
Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.
Added 8 mins ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.
Added 23 mins ago
Client Services Manager
Acosta
Matheson, ON
Full-time
Build and maintain strong client relationships while serving as a trusted business partner.
Added 38 mins ago
Senior Human Resources Business Partner
Jones Healthcare Group
Brampton, ON
$80,000 to $100,000 CAD / year
Full-time
As a Senior Human Resources Business Partner, you’ll lead the people strategy for our Packaging Services & Thermoforming business units and serve as a trusted member of the site leadership…
Added 38 mins ago
Senior Manager, Video Production
St. Joseph Communications
Toronto, ON
$80,000 to $90,000 CAD / year
…Life, Maclean's, Chatelaine, FASHION, HELLO! Canada, Canadian Business and our broader…
Added 38 mins ago
Senior Relationship Manager (Banking & Custody)
The Citco Group Limited
Toronto, ON
Full-time
You will be developing new business relationships and enhancing the profitability of the existing customer base.
Added 53 mins ago
Director, B2B and Commercial Platforms, Canada
Couche-Tard
Laval, QC
Full-time
…across fuel, car wash, High-Speed Diesel (HSD), and adjacent business opportunities. By connecting national strategy, Business Unit execution, partner management, and customer-facing…
Added 53 mins ago
Channel Sales HVAC Specialist
Schneider Electric
Toronto, ON
$102,850 to $145,200 CAD / year
Full-time
Partner with internal teams to support specification efforts and market adoption.
Added 53 mins ago
Business Development Representative - Homebuilder
Schneider Electric
Calgary, AB
$102,850 to $145,200 CAD / year
Full-time
…experiences. Schneider Electric is seeking a growth-oriented business development professional to help drive the adoption of connected home and energy solutions across Canada's leading home…
Added 53 mins ago
Associate Director, Legal Services - Construction
Oxford Properties Group
Toronto, ON
Full-time
The Associate Director, Legal Services will be a key legal partner to the Oxford real estate team in Toronto, and a key member of an engaged, high-reaching team - part of a world-class,…
Added 53 mins ago
Solutions Designer
ProxyLink
Toronto, ON
$120 to $125 CAD / hour
Contract
…and leading employers across Canada. As a trusted recruitment partner, our mission is to create impactful career matches by combining innovative hiring strategies with a personalized,…
Added 53 mins ago
Channel Sales HVAC Specialist
Schneider Electric
Montreal, QC
$102,850 to $145,200 CAD / year
Full-time
Partner with internal teams to support specification efforts and market adoption.
Added 53 mins ago
Business Development Representative - Homebuilder
Schneider Electric
Milton, ON
$102,850 to $145,200 CAD / year
Full-time
…experiences. Schneider Electric is seeking a growth-oriented business development professional to help drive the adoption of connected home and energy solutions across Canada's leading home…
Added 53 mins ago
SOC Development Engineer
Solidigm
Vancouver, BC
$134,000 to $201,000 CAD / year
Full-time
Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho…
Added 53 mins ago
Sales - National Manager, Sales
Everllence
BC · West Vancouver, BC
Full-time
The National Sales Manager is responsible for driving sales growth and business development for new Everllence equipment within the Turbomachinery market across an assigned territory and/or…
Added 53 mins ago
Channel Sales HVAC Specialist
Schneider Electric
Milton, ON
$102,850 to $145,200 CAD / year
Full-time
Partner with internal teams to support specification efforts and market adoption.
Added 53 mins ago
Human Resources Manager
The Staffing Alternative
Mississauga, ON
Full-time
This is a hands-on leadership role suited to an HR professional who is comfortable balancing day-to-day operations with longer-term people initiatives.
Added 53 mins ago
Business Development Representative - Homebuilder
Schneider Electric
Milton, ON
$102,850 to $145,200 CAD / year
Full-time
…experiences. Schneider Electric is seeking a growth-oriented business development professional to help drive the adoption of connected home and energy solutions across Canada's leading home…
Added 53 mins ago
Channel Sales HVAC Specialist
Schneider Electric
Ottawa, ON
$102,850 to $145,200 CAD / year
Full-time
Partner with internal teams to support specification efforts and market adoption.
Added 53 mins ago
Critical Project Lead
Prenuvo
Vancouver, BC
…Officer), to gain hands-on experience in multiple facets of the business, and to make decisions that have a meaningful impact on the company’s trajectory. Your success will be measured by…
Added 1 hour ago
Plant Manager
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Full-time
…facility's next phase. You'll own Safety, Quality, Delivery, Cost, People and Continuous Improvement. You'll lead an experienced technical team across Production, Process Engineering, EHS…
Added 1 hour ago
Human Resources Business Partner
The Staffing Alternative
Concord, ON
Full-time
This is a strategic HR role that will partner closely with leadership to align people initiatives with business objectives while supporting employee engagement, organizational development,…

Sun Life Québec

Director, Operations Analytics

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: Minimum 7 years relevant business, data, and analytics experience
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Role Summary:

The Director, Operations Analytics represents a strategic opportunity to help lead the analytics transformation in partnership with key stakeholders across Canadian Operations. This role will be responsible for leading a team of analytics professions delivering key insights to Operations Leaders to help them run their business in a data driven manner.

This position balances leadership, stakeholder management, business expertise, and a strong data driven approach to advance our analytics and insights capabilities in alignment to key business objectives.

What will you do?

Data Analytics Strategy Development and Execution

Develop and maintain comprehensive data analytics strategy aligned with Canadian Operations objectives, balancing quick wins with long-term capability building
Evaluate and prioritize analytics opportunities to maximize business value and drive thought leadership in data-driven problem solving
Partner with Sun Life Canada’s Client Experience Office to align with overall Canada data and analytics strategy
Establish metrics and KPIs to measure analytics function performance and business impact

Business Intelligence and Reporting

Lead BI function delivering timely, actionable insights through operational dashboards, scorecards, and trending reports
Manage reporting intake and prioritization from diverse stakeholders while creating self-serve analytics capabilities for power users
Transform complex operational data into clear visualizations supporting executive reporting and strategic planning

Team Leadership and Capability Building

Lead, coach, and develop diverse team, fostering high-performing culture focused on collaboration and innovation
Provide proactive career development, attract top analytics talent, and build team capabilities to deliver on strategic objectives

What do you need to succeed?

Education & Experience Requirements

Minimum 7 years relevant business, data, and analytics experience
University degree in Business, Engineering, Computer Science, Statistics, Mathematics, or related discipline and/or equivalent combination of education/experience
Proven experience leading data analytics functions delivering measurable business value
Experience in operations, business process management, or service delivery environments preferred
Experience managing and transforming data infrastructure and analytics capabilities
Track record of leading high-performing teams of professional knowledge workers
Experience working in financial services, insurance, or regulated industries an asset
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Technical Expertise

Strong understanding of data analytics concepts (predictive analytics, machine learning, AI)
Deep knowledge of business intelligence tools, platforms, and best practices
Familiarity with operational metrics, performance management, and process optimization
Knowledge of statistical analysis, modeling techniques, and quantitative methods

Leadership Competencies

Strategic Thinking: Ability to develop long-term vision while executing tactical priorities
Stakeholder Management: Skilled at building relationships and influencing across all organizational levels
Communication Excellence: Exceptional ability to translate complex data insights into clear, compelling narratives for executive audiences
Change Leadership: Proven ability to lead teams through transformation with minimal disruption
Problem Solving: Creative and critical thinking to address complex business challenges
Business Acumen: Strong understanding of business drivers, operational dynamics, and financial impact
Collaboration: Ability to work effectively across multiple teams, functions, and geographies
Results Orientation: Track record of delivering measurable business outcomes through analytics

What would be nice to have?

Understand and Embrace Agile Operating Model
Proven Experienced working as Product Owner in Scrum or Service Request Manager in Kanban projects
Experience working in a large financial services organization
Knowledge of fundamental statistical models & techniques

Unique Requirements

This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.

What's in it for you?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Working together, sharing common values, and encouraging growth & achievement
Flexible Benefits from the day you join to meet the needs of you and your family.
In 2025, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 16th consecutive year, leading Canadian insurers.
We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

110,000/110 000 - 180,000/180 000

Job Category:

Advanced Analytics

Posting End Date:

14/10/2026

Apply About employer

More about this job

Responsibilities

Lead the analytics strategy and business intelligence function for Canadian Operations, prioritizing opportunities and delivering dashboards, reports, and actionable insights aligned with business objectives. Lead and develop an analytics team, build self-service capabilities, and partner with stakeholders to strengthen data-driven decision-making.

Requirements

Requires at least seven years of relevant business, data, and analytics experience, a university degree in a related field or equivalent experience, and a track record of leading analytics functions and high-performing teams. Strong expertise in business intelligence, analytics methods, operational performance, and stakeholder leadership is expected; financial services experience and French-English bilingualism are assets or, for Quebec, required.

Skills

Data Analytics Strategy
Business Intelligence
Operational Analytics
Predictive Analytics
Machine Learning
Artificial Intelligence
Statistical Analysis
Quantitative Modeling
Operational Metrics
Performance Management
Process Optimization
Data Visualization
Executive Reporting
Stakeholder Management
Team Leadership
Change Leadership

Benefits

Flexible Benefits

Visa sponsorship

Not detected in the job text

Keywords

Canadian Operations
Data Analytics Strategy
Business Intelligence
Operational Dashboards
Scorecards
Trending Reports
Self-Service Analytics
Predictive Analytics
Machine Learning
Artificial Intelligence
Statistical Analysis
Modeling Techniques
Quantitative Methods
Operational Metrics
Performance Management
Process Optimization
Data Infrastructure
Data Visualization
Executive Reporting
Strategic Planning
Agile Operating Model
Scrum
Kanban
Product Owner
Service Request Manager
Financial Services
Insurance
Reliability Status Clearance

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