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Added 8 mins ago
Director, Patient Experience Program
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
…Head of Market Access and Patient Experience, you will be the executive owner of OneSource outcomes, risk, compliance, and value…
Added 22 mins ago
Market Development
MarkiTech.AI
Toronto, ON
$3,500 to $4,000 CAD / month
Full-time
We are hiring a hands-on, sales hunter and business development leader to create and close net-new revenue. This is a hunter role - not an account-management or sales operations position…
Added 22 mins ago
Strategic Sales Executive - Energy Services
Trane Technologies
Ottawa, ON
Full-time
As a Strategic Sales Executive for the Energy Services and Comprehensive Solutions business with Trane, you will be the primary business development driver for our financially driven…
Added 23 mins ago
Agency Lead
Snap Inc.
Toronto, ON
Full-time
12+ years of business development, marketing, brand advertising, agency, media sales and/or online advertising experience leading businesses or accounts
Added 37 mins ago
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
Full-time
This is not a traditional delivery-only architecture position or a pure sales role. Success requires the ability to operate comfortably between executive strategy, enterprise architecture,…
Added 37 mins ago
Senior Account Executive | Chargé de compte senior
SuccessFinder
Toronto, ON
Full-time
…work directly with senior HR leaders, Talent and Leadership Development leaders, executive teams, and strategic partners to uncover business needs and position solutions that create…
Added 37 mins ago
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
Full-time
This is not a hands-on engineering position, pure architecture role, or pure sales role. It requires enough technical depth to challenge and guide architects and engineers, while also…
Added 37 mins ago
Google Cloud Data & Software Solutions Manager (35087)
Myticas Consulting
Toronto, ON
Full-time
Drive business development activities including new client acquisition, pursuit leadership, pipeline growth, and strategic account expansion
Added 37 mins ago
Corporate Partnerships Executive
Canadian Limos Inc.
Toronto, ON
Full-time
1-3 years of experience in corporate sales, B2B partnerships, business development, or account management (travel, hospitality, or transport is a plus)
Added 38 mins ago
Business Development Executive
American Express
Toronto, ON
Full-time
…are seeking a highly competitive, motivated and self-starter sales professional to join our team. As a Business Development Executive, you will drive results for the entire sales cycle…
Added 53 mins ago
Director, Enterprise Managed Services Sales
Broadcast Management Group
Toronto, ON
Full-time
Prior sales, business development, or client-facing agency experience.
Added 1 hour ago
Senior Product Manager, Applied AI
Udemy
Canada
Full-time
In this role, you will work directly with enterprise customers to understand their most important workflows, translate business objectives into clear product and technical requirements, and…
Added 1 hour ago
Strategist, Enterprise
BrainStation
Toronto, ON
Full-time
Structure and author proposals, executive presentations, business cases, and engagement documentation to a standard a senior client audience expects, and support pursuits and follow-on…
Added 1 hour ago
Senior Strategist, Enterprise
BrainStation
Toronto, ON
Full-time
…technology closely and you can translate them into implications an executive will act on. Working across our teams, you will lead workstreams, facilitate workshops, produce the…
Added 1 hour ago
Manager, Enterprise
BrainStation
Toronto, ON
Full-time
…across markets worldwide, and we work with their C-suites and business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on…
Added 1 hour ago
EXECUTIVE ASSISTANT/OFFICE ADMINISTRATOR
BST Canada Ltd
Toronto, ON
Full-time
Experience supporting an executive or leadership team in a professional business environment
Added 1 hour ago
Account Executive, Enterprise
BrainStation
Toronto, ON
Full-time
As an Account Executive, Enterprise, you will build and grow relationships with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating…
Added 1 hour ago
Senior Consultant, Ivalua
Optis Consulting
Montreal, QC
Full-time
Champion Optis customers' project work and implementations to ensure great success (development of client action plan, completion of the action plan, development of the formal proposal,…
Added 1 hour ago
Head of Customer Success
Ultimate Tech
Montreal, QC
Full-time
Reporting to the President and CEO and a member of the executive team, the Head of Customer Success is accountable for the value customers derive from Ultimate Tech's software automation…
Added 1 hour ago
Business Development Representative – Enterprise
Mind Detect
Toronto, ON
$110,000 to $130,000 CAD / year
Full-time
As an Enterprise Business Development Representative (BDR), your role is pivotal in both creating and progressing strategic customer relationships within the FSI/banking space across North…
Added 1 hour ago
Account Executive, Enterprise
BrainStation
Toronto, ON
As an Account Executive, Enterprise, you will build and grow relationships with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating…
Added 1 hour ago
Account Executive - Majors, Toronto
Zscaler
ON
We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in the greater Toronto area, reporting to the Regional Director. You will be part of a…
Added 1 hour ago
Senior Key Account Operation Executive
Ferrero
Field, BC
Full-time
If you’re looking for a role with variety, this is it. As a Key Account Manager your main focus will be to drive sales development across a number of clients. You’ll work alongside the head…
Added 1 hour ago
Responsable du développement des affaires - ventes externes l Business Development Executive - Outside Sales
Medisca
QC · Saint-Laurent, QC
Full-time
Added 1 hour ago
Business Development Representative
riverside.fm
Toronto, ON
Full-time
Our Business Development team is the driving force behind our growth, identifying and engaging potential customers to expand our reach. As an outbound team, we proactively connect with…

Sun Life Québec

Director, Operations Analytics

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: Minimum 7 years relevant business, data, and analytics experience
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Role Summary:

The Director, Operations Analytics represents a strategic opportunity to help lead the analytics transformation in partnership with key stakeholders across Canadian Operations. This role will be responsible for leading a team of analytics professions delivering key insights to Operations Leaders to help them run their business in a data driven manner.

This position balances leadership, stakeholder management, business expertise, and a strong data driven approach to advance our analytics and insights capabilities in alignment to key business objectives.

What will you do?

Data Analytics Strategy Development and Execution

Develop and maintain comprehensive data analytics strategy aligned with Canadian Operations objectives, balancing quick wins with long-term capability building
Evaluate and prioritize analytics opportunities to maximize business value and drive thought leadership in data-driven problem solving
Partner with Sun Life Canada’s Client Experience Office to align with overall Canada data and analytics strategy
Establish metrics and KPIs to measure analytics function performance and business impact

Business Intelligence and Reporting

Lead BI function delivering timely, actionable insights through operational dashboards, scorecards, and trending reports
Manage reporting intake and prioritization from diverse stakeholders while creating self-serve analytics capabilities for power users
Transform complex operational data into clear visualizations supporting executive reporting and strategic planning

Team Leadership and Capability Building

Lead, coach, and develop diverse team, fostering high-performing culture focused on collaboration and innovation
Provide proactive career development, attract top analytics talent, and build team capabilities to deliver on strategic objectives

What do you need to succeed?

Education & Experience Requirements

Minimum 7 years relevant business, data, and analytics experience
University degree in Business, Engineering, Computer Science, Statistics, Mathematics, or related discipline and/or equivalent combination of education/experience
Proven experience leading data analytics functions delivering measurable business value
Experience in operations, business process management, or service delivery environments preferred
Experience managing and transforming data infrastructure and analytics capabilities
Track record of leading high-performing teams of professional knowledge workers
Experience working in financial services, insurance, or regulated industries an asset
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Technical Expertise

Strong understanding of data analytics concepts (predictive analytics, machine learning, AI)
Deep knowledge of business intelligence tools, platforms, and best practices
Familiarity with operational metrics, performance management, and process optimization
Knowledge of statistical analysis, modeling techniques, and quantitative methods

Leadership Competencies

Strategic Thinking: Ability to develop long-term vision while executing tactical priorities
Stakeholder Management: Skilled at building relationships and influencing across all organizational levels
Communication Excellence: Exceptional ability to translate complex data insights into clear, compelling narratives for executive audiences
Change Leadership: Proven ability to lead teams through transformation with minimal disruption
Problem Solving: Creative and critical thinking to address complex business challenges
Business Acumen: Strong understanding of business drivers, operational dynamics, and financial impact
Collaboration: Ability to work effectively across multiple teams, functions, and geographies
Results Orientation: Track record of delivering measurable business outcomes through analytics

What would be nice to have?

Understand and Embrace Agile Operating Model
Proven Experienced working as Product Owner in Scrum or Service Request Manager in Kanban projects
Experience working in a large financial services organization
Knowledge of fundamental statistical models & techniques

Unique Requirements

This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.

What's in it for you?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Working together, sharing common values, and encouraging growth & achievement
Flexible Benefits from the day you join to meet the needs of you and your family.
In 2025, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 16th consecutive year, leading Canadian insurers.
We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

110,000/110 000 - 180,000/180 000

Job Category:

Advanced Analytics

Posting End Date:

14/10/2026

Apply About employer

More about this job

Responsibilities

Lead the analytics strategy and business intelligence function for Canadian Operations, prioritizing opportunities and delivering dashboards, reports, and actionable insights aligned with business objectives. Lead and develop an analytics team, build self-service capabilities, and partner with stakeholders to strengthen data-driven decision-making.

Requirements

Requires at least seven years of relevant business, data, and analytics experience, a university degree in a related field or equivalent experience, and a track record of leading analytics functions and high-performing teams. Strong expertise in business intelligence, analytics methods, operational performance, and stakeholder leadership is expected; financial services experience and French-English bilingualism are assets or, for Quebec, required.

Skills

Data Analytics Strategy
Business Intelligence
Operational Analytics
Predictive Analytics
Machine Learning
Artificial Intelligence
Statistical Analysis
Quantitative Modeling
Operational Metrics
Performance Management
Process Optimization
Data Visualization
Executive Reporting
Stakeholder Management
Team Leadership
Change Leadership

Benefits

Flexible Benefits

Visa sponsorship

Not detected in the job text

Keywords

Canadian Operations
Data Analytics Strategy
Business Intelligence
Operational Dashboards
Scorecards
Trending Reports
Self-Service Analytics
Predictive Analytics
Machine Learning
Artificial Intelligence
Statistical Analysis
Modeling Techniques
Quantitative Methods
Operational Metrics
Performance Management
Process Optimization
Data Infrastructure
Data Visualization
Executive Reporting
Strategic Planning
Agile Operating Model
Scrum
Kanban
Product Owner
Service Request Manager
Financial Services
Insurance
Reliability Status Clearance

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