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Added 13 mins ago
CC
Retail Shift Leader
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- Part-time
Share your passion: as the resident expert and enthusiast on our products, you ensure excellent staff training and development.
Added 13 mins ago
Operateur de production
Prysmian
Saint-Jérôme, QC · St Jerome
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us…
Added 13 mins ago
UO
Sessional Lecturer - PHL355H5 S - Issues in Philosophy of Science
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Department’s Applicant Pool – all persons who have submitted an application within the past thirty-six months. All pool members who wish to be considered for a particular position must…
Added 13 mins ago
UO
Sessional Lecturer - PHL3605H5 S - Philosophy of Artificial Intelligence
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Department’s Applicant Pool – all persons who have submitted an application within the past thirty-six months. All pool members who wish to be considered for a particular position must…
Added 13 mins ago
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Facilitators/Performers - Culture/Artisanal/Wellness/Creativity/Coaching (Freelance CA-TOR)
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…experiences combining creativity, wellbeing, and personal/team development, designed to energize individuals, groups, leaders, and teams - which are both impactful and…
Added 13 mins ago
UO
Sessional Lecturer - PHL370H5 S - Issues in Philosophy of Law
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Department’s Applicant Pool – all persons who have submitted an application within the past thirty-six months. All pool members who wish to be considered for a particular position must…
Added 29 mins ago
Retail Sales Associate
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Access to internal learning & development programs
Added 29 mins ago
CK
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- Full-time
Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
Added 29 mins ago
CI
Sales Associate
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Collingwood, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 29 mins ago
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Registered Veterinary Technician (RVT)
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Added 29 mins ago
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Sessional Lecturer - PHL302H5 S - The Philosophy of Aristotle
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Department’s Applicant Pool – all persons who have submitted an application within the past thirty-six months. All pool members who wish to be considered for a particular position must…
Added 29 mins ago
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- Full-time
…Department’s Applicant Pool – all persons who have submitted an application within the past thirty-six months. All pool members who wish to be considered for a particular position must…
Added 29 mins ago
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Added 29 mins ago
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- Full-time
…Department’s Applicant Pool – all persons who have submitted an application within the past thirty-six months. All pool members who wish to be considered for a particular position must…
Added 29 mins ago
UO
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Department’s Applicant Pool – all persons who have submitted an application within the past thirty-six months. All pool members who wish to be considered for a particular position must…
Added 29 mins ago
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Added 29 mins ago
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Added 29 mins ago
UO
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Sessional Lecturer - PHL245H5 S - Modern Symbolic Logic - LEC0102 - Hybrid
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…Department’s Applicant Pool – all persons who have submitted an application within the past thirty-six months. All pool members who wish to be considered for a particular position must…
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Added 29 mins ago
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An inclusive culture that values opportunity for growth, development, and internal promotion
Added 29 mins ago
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Oversee the provincial and national government grant application process, making strategic recommendations to the President/CEO, and the Board of Directors.
Added 29 mins ago
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Sun Life

AVP, CXO Strategy & Transformation

Toronto, ON, Canada
Sun Life Toronto One York, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary

Reporting to the Vice-President, Experience, Planning and Transformation, CXO, the AVP, CXO Strategy & Transformation will help drive the development and stewardship of an integrated CXO vision and Client platform strategy and execution within CXO and across SL Canada.

This role will act as a senior strategic integrator across the CXO mandate - bringing together strategy, transformation, performance reporting, analytics, to tell a cohesive story. The successful candidate will help build insights discipline, and change capability required to simplify how CXO works, sharpen decision-making, and ensure investments are clearly linked to client, advisor, sponsor, business, risk, and financial outcomes.

The role requires a strong mix of strategic thinking, business management, financial and analytical acumen, executive-level communication and pragmatic execution. The candidate will be expected to work closely with CXO leadership, Canadian business partners, Finance, Technology, and Global partners, and senior stakeholders to develop a cohesive CXO-wide narrative, strengthen performance management, programmatically manage spend and priorities, and ensure the function is operating with appropriate risk, auditability, and governance standards.

This is a high-impact role for a proven strategy and transformation leader who can connect the dots across complex domains, turn data into insight, create structure from ambiguity, and help move a large, multi-disciplinary function from reporting activity to driving measurable action.

What will you do?

· Shape and steward the Client Experience Office strategy and transformation agenda, connecting priorities across client experience, engagement, digital, marketing, data and business partners.

· Build the transformation capability and operating disciplines needed to move strategy into execution, including governance, prioritization, metrics, decision forums and management routines.

· Lead an insight-driven performance approach, partnering with Data and Finance to connect business, client, financial, operational and risk information to executive decision-making.

· Modernize performance management and executive reporting, creating monthly and quarterly business reviews that clearly connect strategy, investments, initiatives, outcomes, risks, dependencies and decisions.

· Guide portfolio and investment prioritization, helping ensure resources and spend are aligned to strategic priorities, client and business outcomes, sales enablement and risk reduction.

· Develop executive-level strategic narratives and recommendations for senior leadership and Board-level audiences, simplifying complex issues and clearly articulating progress, trade-offs, risks and required decisions.

· Advance the Client Experience Office’s AI strategy, helping leaders determine appropriate areas for investment, experimentation, capability development and leadership attention.

· Lead through influence across a complex matrix, partnering with Finance, Technology, Data, Digital, Marketing, Operations, Risk and business leaders to strengthen alignment, simplify ways of working and accelerate execution.

What you’ll need to succeed?

· 10+ years of progressive experience in strategy, transformation, business management, consulting, financial services, client experience, operations, technology enablement or related corporate leadership roles.

· Demonstrated experience leading or supporting enterprise transformation, strategic planning, portfolio management, executive governance or performance management.

· Experience working with senior executives and senior governance forums, including the development of concise, decision-oriented executive and Board materials.

· Ability to translate complex business, financial, technology, risk and client information into clear strategic recommendations and executive narratives.

· Experience designing or improving performance-management frameworks, business reviews, scorecards, dashboards or executive reporting.

· Strong financial and analytical capability, including experience interpreting cost structures, investment trade-offs, technology spend, operational metrics and business performance.

· Demonstrated success partnering across Technology, Finance, Data, Digital, Marketing, Operations, Risk and business teams within a complex, matrixed organization.

· Experience leading teams, developing talent and improving operating models or ways of working.

· Strategic problem solving and the ability to identify the implications behind quantitative and qualitative information.

· Sound judgment and the ability to prioritize opportunities based on business value, feasibility and risk.

· A pragmatic, action-oriented approach to moving complex initiatives from strategy through execution.

· Clear, concise executive communication and the ability to influence across functions and levels.

· Collaborative leadership with a commitment to coaching and developing others.

What's in it for you?

· A competitive salary and bonus program, based on market scale

· A flexible group insurance program starting on your first day of work to meet your needs and those of your family.

· Our Share Ownership Program gives you the opportunity to invest in Sun Life while benefiting from employer matching contributions.

· We are proud to be included in Great Place to Work's 2026 list of Canada's Best Workplaces.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

155,000/155 000 - 225,000/225 000

Job Category:

Business Development - Non Actuarial

Posting End Date:

12/11/2026

Apply About employer

More about this job

Responsibilities

The AVP will drive the development and stewardship of an integrated CXO vision and client platform strategy across the organization. They will lead performance management, portfolio prioritization, and executive reporting to ensure strategic alignment and measurable business outcomes.

Requirements

Candidates must have 10+ years of progressive experience in strategy, transformation, or related corporate leadership roles. The role requires strong analytical capabilities, executive-level communication skills, and the ability to influence across a complex matrixed organization.

Skills

Strategic planning
Transformation management
Business management
Financial acumen
Analytical skills
Executive communication
Performance management
Portfolio management
Governance
Stakeholder management
Change management
Data insights
AI strategy
Strategic narrative development
Risk management
Leadership

Benefits

Competitive salary
Bonus program
Flexible group insurance
Share ownership program
Employer matching contributions

Visa sponsorship

Not detected in the job text

Keywords

Strategy
Transformation
CXO
Client Experience
Financial Services
Performance Management
Governance
Portfolio Management
Data Analytics
AI Strategy
Executive Reporting
Business Management
Risk Management
Digital Strategy
Marketing
Operations
Technology Enablement
Strategic Planning
Stakeholder Engagement
Change Capability
Financial Acumen
Matrix Organization
Board-level Communication
Investment Prioritization
Sales Enablement

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