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Added 14 mins ago
Senior Manager, VOC Transformation Delivery
Scotiabank
Toronto, ON
…and acts on client feedback. The role acts as the business lead for assigned workstreams, bringing together cross-functional teams to plan, coordinate, and execute work from concept through…
Added 14 mins ago
T
Product Group Technology Lead II (Notify Now)
TD
London, ON · Toronto, ON
- Full-time
This role will lead all technology related areas of the Notify Now product group within GTS – Digital and AI Servicing. This role provides technical leadership and delivery expertise to…
Added 14 mins ago
T
Applied Machine Learning Scientist II
TD
Toronto, ON
- Full-time
Applied Machine Learning Science is a specialized field within advanced analytics that brings deep expertise in Artificial Intelligence (AI) / Machine Learning (ML) to drive innovation and…
Added 14 mins ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Added 14 mins ago
SL
Director, Digital Servicing
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
Proficiency with analytics platforms and data-driven decision-making
Added 14 mins ago
M
Digital Reporting Lead
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Digital Reporting Lead to transform complex data into actionable insights that drive strategic decision-making across Digital Workplace services. This role combines…
Added 14 mins ago
MU
Web Application Specialist
McGill University
Canada
- Full-time
Under the supervision of the Data Team Lead, the Web Application Specialist will implement and maintain client-side and server-side applications, extending the tools and technologies…
Added 25 mins ago
AC
Senior Estimator – Nova Scotia
Avondale Construction Ltd
Halifax, NS
- Full-time
Assemble conceptual and budget costs using past project analytics, benchmarking, and historical data
Added 25 mins ago
S
Senior Manager, VOC Transformation Delivery
Scotiabank
Toronto, ON
- Full-time
…and acts on client feedback. The role acts as the business lead for assigned workstreams, bringing together cross-functional teams to plan, coordinate, and execute work from concept through…
Added 25 mins ago
SG
Senior Solution Designer
SRA Group
NB · New Brunswick, Canada
- $85 to $90 CAD / hour
- Contract
Lead end-to-end solution design for enterprise data and analytics programs.
Added 27 mins ago
Z
Lead Data Engineer
ZS
Toronto, ON
- Full-time
The Data Engineering Lead is a senior technical professional responsible for designing, building, and optimizing scalable data architectures and processes to enable efficient data…
Added 27 mins ago
CI
Director of Financial Planning and Analysis
CleanDesign Inc.
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $135,000 CAD / year
- Full-time
Lead budgeting, forecasting, and internal planning processes
Added 27 mins ago
NT
Technical Program Manager
NEARSOURCE TECHNOLOGIES
Montreal, QC
- Contract
Knowledge of system design and data analytics.
Added 27 mins ago
C
Conseiller(ère) stratégique expert(e) en gouvernance, données et IA
CGI
Montreal, QC
- Full-time
Lead the prioritization of high-value AI and data use cases (personalization, segmentation, forecasting, monetization)
Added 27 mins ago
MN
Senior Procurement Specialist
March Networks
Ottawa, ON
- Full-time
Lead supply risk management, including geopolitical, sanctions, tariff, lifecycle, allocation, and single-source component risks, while developing mitigation strategies
Added 27 mins ago
MN
Senior Manager, S&OP
March Networks
Ottawa, ON
- Full-time
Lead monthly demand, supply, and executive S&OP reviews; ensure decisions are translated into MPS/MRP, capacity plans, and commercial commitments
Added 29 mins ago
D
Senior Analyst, Media Effectiveness
dentsu
Toronto, ON
- Full-time
…performance, delivering actionable insights, and supporting data-driven decision-making across client campaigns. Working closely with media, analytics, and client teams, you will leverage…
Added 29 mins ago
D
Practice Leader, Risk Appetite Framework
Desjardins
Montreal, QC
- Full-time
Lead cross-sector squads bringing together different areas of expertise to ensure alignment between the strategic vision, simulation exercises and operational reality
Added 29 mins ago
SC
Senior Business Analyst
Strathcona County
Sherwood Park, AB
- Full-time
…Management Branch, supporting the Business Relationship Management Lead and client departments. This role focuses on building strong, collaborative relationships between Information…
Added 29 mins ago
C
Senior Consultant, Digital Analytics - Simplii Financial
CIBC
Toronto, ON
- Full-time
Simplii Financial is a modern, customer-first organization, and the data that flows through our digital properties is one of our most valuable assets. As Senior Consultant, Digital…
Added 29 mins ago
CT
Merchandising Capability Analyst
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
Identify and lead opportunities to simplify processes, improve efficiency, and strengthen the employee or customer experience.
Added 29 mins ago
C
Financial System Analyst
CAE
Montreal, QC
- Full-time
…essential. Our enterprise functions don’t just support; they lead, playing a critical role in shaping the company’s path forward and ensuring both clients and employees are ready for the…
Added 29 mins ago
AR
Manager, Financial Crime Managed Services- Mississauga, ON (In-office)
AML RightSource
Mississauga, ON
- $88,000 to $119,000 CAD / year
- Full-time
Utilize data analytics and reporting tools to identify trends, measure effectiveness, and support decision-making.
Added 29 mins ago
MN
Senior Manager, S&OP
March Networks
Remote, Canada
- Full-time
- Remote
Lead monthly demand, supply, and executive S&OP reviews; ensure decisions are translated into MPS/MRP, capacity plans, and commercial commitments.
Added 29 mins ago
MN
Senior Procurement Specialist
March Networks
Remote, Canada
- Full-time
- Remote
Lead supply risk management, including geopolitical, sanctions, tariff, lifecycle, allocation, and single-source component risks, while developing mitigation strategies.

Sun Life

Bilingual Disability Case Manager

Pointe-Claire, QC, Canada
Montreal, QC, Canada
Brossard, QC, Canada
Terrebonne, QC, Canada
Sherbrooke, QC, Canada
Granby, QC, Canada
Blainville, QC, Canada
Sun Life Montreal Metcalfe, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 9, 2026
Experience: 3-5 years of professional experience, ideally in healthcare or case management
Posting language: English
Posted: Oct 6, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Start date: November 30th 2026

Location : Montreal (hybrid)

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery. We’re looking for empathetic, analytical, and strategic thinkers - especially those with frontline healthcare experience - who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You’ll Do

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
Build strong, trust-based relationships with clients, employers, and healthcare providers.
Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
Bachelor’s degree in Healthcare, Kinesiology or Business
Demonstrated strength in these key skills:
- Emotional Intelligence
- Crisis Intervention
- Case Management
- Rehabilitation Techniques
- Analytical Skills
- Critical Thinking

What You Need to Succeed

Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
3-5 years of professional experience, ideally in healthcare or case management
Strong analytical and decision-making skills
Resilience and adaptability in fast-paced, emotionally complex situations
Comfort with digital tools and multiple platforms
A collaborative, team-first mindset

Why Join Us?

A comprehensive training program and continuous learning opportunities
A supportive, inclusive, and purpose-driven culture
Competitive compensation, benefits, and wellness programs
Opportunities for career growth and internal mobility
A chance to make a real difference in people’s lives

Curious about the role?

Follow a day in the life of a Sun Life DCM: https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&utm_medium=member_desktop

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Claims - Life & Disability

Posting End Date:

08/10/2026

Apply About employer

More about this job

Responsibilities

Assess and manage disability claims while leading recovery planning to support clients through health transitions. Build trust-based relationships with clients, employers, and healthcare providers to facilitate effective return-to-work outcomes.

Requirements

Requires a bachelor's degree in Healthcare, Kinesiology, or Business along with 3-5 years of professional experience in healthcare or case management. Candidates must be bilingual in English and French and possess strong analytical and crisis intervention skills.

Skills

Case management
Emotional intelligence
Crisis intervention
Rehabilitation techniques
Analytical skills
Critical thinking
Bilingualism
Communication
Data-driven decision-making
Return-to-work planning
Clinical insight
Relationship building
Adaptability
Resilience

Benefits

Comprehensive training program
Competitive compensation
Wellness programs
Career growth opportunities
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Disability Case Manager
Healthcare
Short-term disability
Long-term disability
Salary continuance
Recovery planning
Rehabilitation
Data analytics
Nursing
Occupational therapy
Physiotherapy
Mental health support
Kinesiology
Business
Claims management
Return-to-work
Client relations
Hybrid work

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