Jobs in Canada

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Added 2 mins ago
EN
Salumi and Formaggi Manager (Deli Manager, Full-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
- $65,000 to $70,000 CAD / year
- Full-time
Must hold a valid Food Handlers Certification
Added 2 mins ago
HP
Coordinator Office Services
Hammond Power Solutions
Guelph, ON
- Full-time
Assist with employee onboarding and offboarding logistics, workplace access and workspace readiness.
Added 2 mins ago
SG
Client Account Manager, BPO & Contact Centre
SinglePoint Group International Inc
Toronto, ON
- Full-time
Own client relationships and help deliver stronger service.
Added 2 mins ago
TC
Senior Economic Development Officer
The City of Guelph
Guelph, ON
- Other
Service Area: Infrastructure, Development, and Environment Department: Economic Development and Tourism Work Location: City Hall, 1 Carden Street Work Mode: Hybrid (3 days a week in…
Added 2 mins ago
SC
Housing Stability Coach - 6280H
Starling Community Services
Kitchener, ON
- Full-time
*Candidate must have lived experience *
Added 2 mins ago
SC
Child and Youth Counsellor I, Benjamin Road (Casual) - 6275E
Starling Community Services
Waterloo, ON
- Part-time
…Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than…
Added 16 mins ago
H
Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
Added 16 mins ago
AC
AVP, Corporate Partnershios
Aviva Canada
Toronto, ON
- Full-time
Acts as a conduit between Aviva and our partners to drive the plan for service and customer in the partnership.
Added 16 mins ago
AC
R3, Systems Training Specialist - Initiative & Opportunity
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 16 mins ago
FA
Supply Chain Administrator
FTAI Aviation
Montreal, QC
- Full-time
1+ years of administrative, coordination, customer service, or data entry experience, ideally in supply chain, purchasing, logistics, or a similar operational environment.
Added 16 mins ago
UH
Project Coordinator I - Peter Munk Cardiac Centre - Quality Registry
University Health Network
Toronto, ON
- Full-time
Close access to Transit and UHN shuttle service
Added 16 mins ago
AT
Operations Supervisor
Armour Transportation Systems
Moncton, NB
- Full-time
…liaison between frontline operations and management, ensuring service standards, safety requirements, and operational objectives are consistently…
Added 16 mins ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 16 mins ago
TH
Manager, U.S. Tax
Tricon Homes
Toronto, ON
- Full-time
Coordinate with and support third-party service providers to ensure timely and accurate completion of tax reporting requirements.
Added 16 mins ago
A
P/T Prep Cook
Añejo
Calgary, AB
- Full-time
20% employee dining discount at participating Recipe brands
Added 16 mins ago
P
People & Experience Coordinator
proSapient
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
This is a varied, hands-on role spanning People Operations, employee experience, office coordination, facilities and building management, events & community. You'll be a key point of…
Added 16 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
…and business partners on selection, contracting, renewals, service expectations, performance and ongoing strategic…
Added 16 mins ago
BS
Bilingual Service Maintenance Advisor (French and English Required)
Bilingual Source
Mississauga, ON
- Full-time
Our client, an established North American fleet management company, is hiring a steady, reliable Bilingual Service Maintenance Advisor for an in-office seat in Mississauga, Calgary, or…
Added 16 mins ago
AC
AVP, Corporate Partnershios
Aviva Canada
Markham, ON
- Full-time
Acts as a conduit between Aviva and our partners to drive the plan for service and customer in the partnership.
Added 16 mins ago
SR
Strategic Customer Coordinator
Sunbelt Rentals, Inc.
Oshawa, ON
- Full-time
…present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the…
Added 16 mins ago
SL
Business Systems Consultant, Technical Change, Release Governance & Operations
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…teams to reduce implementation risk, production conflicts, and service…
Added 16 mins ago
Administrative & Payroll Assistant (contract)
SGGG Fund Services Inc.
Toronto, ON
…administration software, SGGG-FSI’s over 400 employees provide full-service fund administration to clients from our headquarters in Toronto and affiliate offices in Cayman, the United…
Added 16 mins ago
Print Copier Technician
F12.net
Victoria, BC
…elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for…
Added 16 mins ago
Inside Sales Representative
Guillevin
Kirkland Lake, ON
…inform key personnel of customer feedback (prices, products, service,…
Added 16 mins ago
Account Executive
F12.net
AB
…elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for…

Sun Life

Business Systems Consultant, Technical Change, Release Governance & Operations

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Full-time

Apply on sunlife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

The e-Business team within Application Operations Support (AOS) provides operational support services that help ensure the reliability of IT applications and seamless digital experiences for our clients. Through innovation, continuous improvement, and collaboration, we find new and better ways to deliver value to Sun Life.

We are seeking a technically experienced Business Systems Consultant, ideally with a background in software engineering, application development, DevOps, or production support, to provide technical governance for changes entering staging and production environments. This role reviews application and infrastructure changes across the digital ecosystem; identifies code, architecture, environment, sequencing, and deployment dependencies; and partners with delivery teams to reduce implementation risk, production conflicts, and service disruptions.

What will you do?

Change Management Governance

Provide governance for digital ecosystem deployments to staging and production environments, ensuring that quality standards are met across applications and infrastructure.
Collaborate with stakeholders to reduce implementation failures and outages, identify architecture-related conflicts, and governs change records through implementation.
Ensure that clear contingency and back-out plans are in place.
Lead technical change-review discussions, ensuring that risks, dependencies, ownership, implementation sequencing, and go/no-go decisions are clearly documented.
Prepare clear, concise reports for senior leadership.

Disaster Recovery Support

Partner with stakeholders to ensure that disaster recovery plans remain current.
Support and facilitate disaster recovery weekend activities.

What do you need to succeed?

Strong knowledge of business systems analysis principles and best practices.

Strong communication and requirements-elicitation skills, with the ability to work effectively with diverse stakeholders and present to large groups.
Strong facilitation skills, including the ability to keep groups focused, surface and address issues, ensure all perspectives are heard, and guide collaborative decision-making.
Self-directed and organized, with the ability to manage a high volume of complex, concurrent changes while maintaining review quality.
Strong leadership and relationship-management skills, with the ability to provide clear governance over change records.
A strong IT background. Although this is not a hands-on software development position, the successful candidate must be able to engage credibly with engineers, understand code delivery and deployment risks, and independently challenge technical implementation plans.
Strong analytical, organizational, and problem-solving skills.
Strong proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
Strong reporting and data analysis skills.

Unique requirements:

Participation in an on-call rotation, including after-hours support, is required.

This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.
Must be able to satisfactorily complete applicable background checks prior to the start date and during employment, in accordance with Sun Life’s policies and practices.

What’s in it for you:

We’re honoured to be recognized as a 2026 Best Workplaces in Canada by Great Place to Work® Canada.
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
Wellness programs that support the three pillars of your health – mental, physical, and financial
The opportunity to move along a variety of career paths with amazing networking potential.
As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

85,000/85 000 - 128,000/128 000

Job Category:

Business Analysis - Systems

Posting End Date:

19/11/2026

Apply on sunlife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The role provides technical governance for changes entering staging and production environments to ensure reliability and minimize service disruptions. Responsibilities include leading change-review discussions, identifying deployment dependencies, and supporting disaster recovery planning.

Requirements

Candidates must have a strong IT background with experience in business systems analysis, software engineering, or production support. Excellent communication, facilitation, and organizational skills are required to manage complex, concurrent changes and engage effectively with technical teams.

Skills

Business systems analysis
Change management
Governance
IT infrastructure
Disaster recovery
Requirements elicitation
Stakeholder management
Technical documentation
Risk assessment
Deployment coordination
Problem-solving
Data analysis
Reporting
Communication
Facilitation

Benefits

Wellness programs
Mental health support
Physical health support
Financial health support
Career development opportunities
Networking potential

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Consultant
Change Management
Governance
IT Infrastructure
Software Engineering
DevOps
Production Support
Disaster Recovery
Digital Ecosystem
Deployment
Risk Management
Microsoft Office
Excel
Word
PowerPoint
Data Analysis
Reporting
Reliability Status Clearance
On-call Rotation

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Work requirements

Jobs in Canada