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Added 12 mins ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
…Services team works closely with the Account Management team to support clients’ PBM needs and provides clinical input on any organizational projects or initiatives requiring clinical…
Added 27 mins ago
LP
CPSAR Student Research Assistants
Lethbridge Polytechnic
Lethbridge, AB
- Internship
…experience while contributing to innovative solutions that support safer communities. We’re expanding our research teams for three exciting projects this fall and are hiring four student…
Added 27 mins ago
GS
Business Development Representative (BDR)
Grain St Laurent
Montreal, QC
- Full-time
Added 27 mins ago
CW
Business Development Representative (BDR)
Canadian Wood Products
Montreal, QC
- Full-time
Added 28 mins ago
Merchandising Planning and Project Analyst
Vast auto Distribution
Brampton, ON
Develop and maintain standardized templates, playbooks, and process guides that support consistency across the team.
Added 42 mins ago
PM
Retail Sales Associate - Scarborough Town
POP MART
Toronto, ON · Scarborough Town
- Part-time
…recommendations that inspire excitement and repeat visits. You will also support daily store operations including merchandising, inventory management, and maintaining a clean, organized,…
Added 42 mins ago
A
Principal Solution Architect - Product (Fraud / Cybersecurity Focus)
ATB
Calgary, AB · Edmonton, AB
- Full-time
…role bridges the gap between business needs, IT capabilities, application/vendor configuration and customization, applicable modules, and governance controls to ensure alignment with…
Added 42 mins ago
A
Senior Manager, Quality Assurance Services
ATB
Calgary, AB · Edmonton, AB
- Full-time
…that improves the business and technical effectiveness of the application portfolio and minimizes its ongoing support…
Added 42 mins ago
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Full Stack Software Developer
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Software Developer, you will have a unique opportunity to contribute to ATB through challenging, meaningful and diverse opportunities while creating happiness for our…
Added 42 mins ago
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Senior Mechanical Engineer
Worley
Vancouver, BC
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 42 mins ago
W
Senior Electrical Engineer
Worley
Vancouver, BC
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 42 mins ago
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Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - Richmond, BC
Estée Lauder Companies
Richmond, BC
- Full-time
As one of our highly skilled freelance sales associates (that provides either make-up application; skin care advice, hair or fragrance consultations) you will combine your creative and…
Added 42 mins ago
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Senior Architectural Designer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 42 mins ago
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Beauty Advisor/Freelance - Jo Malone London - PT Seasonal - Sherway Gardens - Etobicoke, ON
Estée Lauder Companies
Toronto, ON
- Full-time
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Added 42 mins ago
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Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - Pacific Centre - Vancouver BC
Estée Lauder Companies
Vancouver, BC
- Full-time
As one of our highly skilled freelance sales associates (that provides either make-up application; skin care advice, hair or fragrance consultations) you will combine your creative and…
Added 42 mins ago
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Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
- Full-time
As one of our highly skilled freelance sales associates (that provides either make-up application; skin care advice, hair or fragrance consultations) you will combine your creative and…
Added 42 mins ago
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Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - Metropolis - Burnaby BC
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- Full-time
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Added 42 mins ago
M
Customer Experience Engineer / M365
Microsoft
Toronto, ON
- Full-time
We are looking for passionate candidates with experience deploying M365 Services for large organizations to help us redefine the customer support experience.
Added 42 mins ago
EL
Jo Malone London Yorkdale, North York - PT Seasonal Associate
Estée Lauder Companies
Toronto, ON
- Full-time
As one of our highly skilled freelance sales associates (that provides either make-up application; skin care advice, hair or fragrance consultations) you will combine your creative and…
Added 42 mins ago
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Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - West Edmonton Mall - Edmonton AB
Estée Lauder Companies
Edmonton, AB
- Full-time
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Added 42 mins ago
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Advisory Manager - Cyber Strategy
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…disciplined handoff from assessment to remediation or ongoing…
Added 42 mins ago
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IT Operations US & Canada Business Relationship Manager
Eaton Corporation
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- Full-time
…end-user computing, and operational technology environments to support business objectives and operational…
Added 42 mins ago
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Développeur(euse) logiciel senior / Senior Software Developer
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Eaton’s utility digital solutions division has an opening for a Senior Software Developer to join our Embedded Devices Control System team, responsible for developing, maintaining, and…
Added 42 mins ago
SL
Associate, Corporate Development
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 42 mins ago
Licensed Assistant Manager Winnipeg MB, LensCrafters
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The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…

Sun Life

Case Management Consultant

Montreal, QC, Canada
Sun Life Montreal Metcalfe, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 3 to 5 years of expérience in disability case management, including short- and long-term disability.
Posting language: English
Posted: Oct 27, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you interested in contributing to the health and well-being of Canadians? As a Case Management Consultant with Group Disability, you will coach and support disability case managers in delivering client-focused case management and achieving results. You will apply your disability management expérience, coaching skills and analytical judgment to strengthen case management practices, address challenging cases and identify opportunities for continuous improvement. You will also collaborate with peers, trainers and practice partners to support learning and development across the team.

What will you do?

Coach disability case managers in client-focused case management, workload prioritization and achieving results.

Strengthen the team's use of case management tools and approaches, portfolio management and forecasting to support overall performance.

Support employees with workload management, challenging cases, departmental workflows and processes.

Collaborate with peers, Learning and Development trainers and Practice Excellence partners to identify learning opportunities and facilitate training, where appropriate.

Identify process improvement opportunities and emerging trends to support service excellence, quality and financial commitments, and share relevant learnings more broadly.

What do you need to succeed?

3 to 5 years of expérience in disability case management, including short- and long-term disability.

A university degree or completed college diploma; education in occupational health, disability management or another health-related field is an asset.

Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.

Analytical, organizational and problem-solving skills, with knowledge of strategic interventions.

Ability to listen with empathy, influence and negotiate while maintaining a commitment to quality service and results.

What's in it for you?

Opportunities to develop your career through continuous learning, skill development and coaching.

Comprehensive training from the start of your employment and ongoing coaching to support your success.

Flexible benefits from the day you join to support the needs of you and your family.

A collaborative team environment where you are encouraged to contribute and share ideas.

Time off that gives you flexibility to focus on the moments that matter.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

62,000/62 000 - 93,000/93 000

Job Category:

Claims - Life & Disability

Posting End Date:

06/11/2026

Apply About employer

More about this job

Responsibilities

The Case Management Consultant coaches and supports disability case managers in delivering client-focused care and achieving performance results. They also collaborate with trainers and practice partners to identify process improvements and facilitate learning across the team.

Requirements

Candidates must have 3 to 5 years of experience in disability case management and possess a university degree or college diploma. Bilingualism in English and French is required to support clients across Canada.

Skills

Disability case management
Coaching
Analytical judgment
Workload prioritization
Portfolio management
Forecasting
Process improvement
Service excellence
Communication
Problem-solving
Strategic interventions
Empathy
Influencing
Negotiation
Bilingualism

Benefits

Flexible benefits
Continuous learning
Skill development
Coaching
Comprehensive training
Time off

Visa sponsorship

Not detected in the job text

Keywords

Disability Case Management
Group Disability
Coaching
Portfolio Management
Forecasting
Process Improvement
Service Excellence
Financial Security
Health
Well-being
Bilingualism
Analytical Skills
Strategic Interventions
Hybrid Work
Client-focused
Training
Learning and Development
Short-term disability
Long-term disability
Occupational health

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