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Added 32 mins ago
HM
Medical office manager
Hardin Medical Clinic Inc.
Fort McMurray, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 58 mins ago
Casual - Tenant Support Worker (Prince George)
Connective
Prince George, BC
Participates in team meetings as instructed by the Program Manager.
Added 1 hour ago
K
Customer Success Manager
Klue
Remote, Canada
- $75,000 to $105,000 CAD / year
- Full-time
- Remote
As a Customer Success Manager at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every account team…
Added 2 hours ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
The AI Model Serving team is the engine behind every production Workday agent and machine learning use case. We own the services that power all production AI workloads, serving as the…
Added 2 hours ago
SN
104R2-26-3 Indigenous Transitions Facilitator
Six Nations
Ohsweken, ON
- Full-time
…the client over to the appropriate Home and Community Care Case…
Added 2 hours ago
NB
Salesforce Application Architect
National Bank of Canada
Montreal, QC
- Full-time
In the commercial CRM sector, you are part of a team of 12 colleagues reporting to the Senior Manager – commercial CRM it Delivery. Our team stands out for the quality of its deliverables,…
Added 3 hours ago
B
Software Tester II
Bluberi
Moncton, NB
- Full-time
Under minimal supervision from the QA Manager, creates test plans, provides project time estimates, and executes primarily manual and occasionally automated test cases according to the…
Added 4 hours ago
GO
Trades Instructor
Government of Manitoba
The Pas, MB
- Part-time
Under the general supervision of the Food Services Manager, the incumbent of this position is responsible for the preparation of meals, the supervision of inmates engaged in the preparation…
Added 4 hours ago
B
Senior Relationship Manager, Commercial Banking (Financial Services Group)
BMO
Toronto, ON · FCP
- Full-time
Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
Added 4 hours ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Evaluate emerging Workday AI capabilities and recommend opportunities to improve employee and manager experiences.
Added 4 hours ago
G
Commercial Oncology Pipeline Director
GSK
Mississauga, ON
- Full-time
…resource and investment allocation and timing, and business case / P&L development. The role requires deep expertise in Canadian oncology market dynamics, competitive intelligence and the…
Added 4 hours ago
CM
Licensed Practical Nurse
Coast Mental Health
Maple Ridge, BC
- Part-time
…clinical direction is provided by the RPN/RN on duty or Program Manager. The LPN is responsible for implementing the delivery of trauma-informed care for people that may have or have…
Added 5 hours ago
AH
Speech Language Pathologist II
Alberta Health Services
Red Deer, AB
- Part-time
…difficulties. Under the supervision of the Allied Health Area Manager and the SLP Clinical Lead, you will work closely with the SLP Outpatient Team and interdisciplinary colleagues on the…
Added 5 hours ago
TS
Full Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
Work with Team Lead to provide client information that helps develop case plans, communicate effectively with clients so that they are aware of the supports, resources and rules that are…
Added 5 hours ago
TS
Casual Direct Support Worker - Winter Drop In Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Work with Team Lead to provide client information that helps develop case plans, communicate effectively with clients so that they are aware of the supports, resources and rules that are…
Added 5 hours ago
TS
Part Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Work with Team Lead to provide client information that helps develop case plans, communicate effectively with clients so that they are aware of the supports, resources and rules that are…
Added 5 hours ago
TS
Residential Support Worker
The Salvation Army Canada and Bermuda Territory
Moncton, NB · Greenfield House
- Full-time
…of duties and responsibilities to the assistance, care and case management of residents including, intake, assessment, ongoing tracking, logging and essential communications to Community…
Added 5 hours ago
MH
Event Marketing Manager
MedMe Health
Toronto, ON
- $70,000 to $100,000 CAD / year
- Full-time
As Event Marketing Manager, you will turn that calendar into a well-run program. You’ll help decide how MedMe should show up at each event, manage the preparation and logistics, and make…
Added 5 hours ago
AH
Occupational Therapist I
Alberta Health Services
Red Deer, AB
- Part-time
…In this role you will be supported by the Allied Health Area Manager and Occupational Therapy Professional Practice Lead within a strong interdisciplinary team environment. You will provide…
Added 5 hours ago
AH
Registered Nurse
Alberta Health Services
Rocky Mountain House, AB
- Part-time
…the lives of people in your community. Reporting to the Care Manager, the Registered Nurse - Case Manager is responsible for directing the care of clients under the home care program. Using…
Added 5 hours ago
AH
Registered Nurse
Alberta Health Services
Tofield, AB
- Part-time
…within their homes and communities. Reporting to the Home Care Manager, the RN practices in alignment with Assisted Living Alberta's strategic direction and the Continuing Care Case…
Added 5 hours ago
AH
Licensed Practical Nurse Case Manager
Alberta Health Services
Didsbury, AB
- Part-time
…nursing care to individuals across the lifespan. Working as a Case Manager, the LPN is accountable for assigned caseloads, with the primary responsibility of assessing client needs,…
Added 5 hours ago
AH
Occupational Therapist I
Alberta Health Services
Didsbury, AB
- Full-time
Integrated Home Care uses a strengths–based Client Centered Case Management practice framework. Using a person-centered approach you will develop a care plan supporting the client/family to…
Added 5 hours ago
PA
Supervisor, Ramp - Toronto (YTZ)
Porter Airlines Inc.
Toronto, ON
- Full-time
Works closely with Manager, Learning and Development and People & Culture to proactively manage all aspects of team member resources to maintain the trained headcount needed to support…
Added 6 hours ago
NB
Manager - retail store chain
Natural Blossom Bloor
Toronto, ON
- From $68,000 CAD / year
- Full-time
- On-site

Sun Life

Disability Case Manager

Toronto, ON, Canada
Sun Life Toronto One York, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of professional experience, ideally in healthcare or case management
Posting language: English
Posted: Oct 9, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

This is a Hybrid Position in our Toronto location

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery. We’re looking for empathetic, analytical, and strategic thinkers - especially those with frontline healthcare experience - who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You’ll Do

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
Build strong, trust-based relationships with clients, employers, and healthcare providers.
Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
Bachelor’s degree in Healthcare, Kinesiology or Business
3-5 years of professional experience, ideally in healthcare or case management
Demonstrated strength in these key skills:
- Emotional Intelligence
- Crisis Intervention
- Case Management
- Rehabilitation Techniques
- Analytical Skills
- Critical Thinking

What You Need to Succeed

Strong analytical and decision-making skills
Resilience and adaptability in fast-paced, emotionally complex situations
Comfort with digital tools and multiple platforms
A collaborative, team-first mindset

Why Join Us?

A comprehensive training program and continuous learning opportunities
A supportive, inclusive, and purpose-driven culture
Competitive compensation, benefits, and wellness programs
Opportunities for career growth and internal mobility
A chance to make a real difference in people’s lives

Curious about the role?

Follow a day in the life of a Sun Life DCM: [LinkedIn Post](https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&utm_medium=member_desktop )

Would you like to learn more before applying?

Watch Cynthia's video to discover more about the Disability Case Manager role : Sun Life Employee Stories: Disability Case Manager

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Claims - Life & Disability

Posting End Date:

09/10/2026

Apply About employer

More about this job

Responsibilities

The Disability Case Manager assesses and manages disability claims while leading recovery planning to support clients through health transitions. They build trust-based relationships with clients, employers, and healthcare providers to ensure timely and fair resolution of claims.

Requirements

Candidates must have a bachelor's degree in Healthcare, Kinesiology, or Business along with 3-5 years of professional experience. Frontline healthcare experience such as nursing, occupational therapy, or physiotherapy is highly preferred.

Skills

Case management
Emotional intelligence
Crisis intervention
Rehabilitation techniques
Analytical skills
Critical thinking
Decision-making
Communication
Relationship building
Clinical insight
Data-driven decision-making
Return-to-work planning

Benefits

Comprehensive training program
Competitive compensation
Wellness programs
Career growth opportunities
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Disability claims
Short-term disability
Long-term disability
Salary continuance
Healthcare
Kinesiology
Nursing
Occupational therapy
Physiotherapy
Mental health support
Case management
Rehabilitation
Return-to-work
Data analytics
Crisis intervention
Clinical insight
Hybrid work
Financial security

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