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Added 33 mins ago
SP
Pharmacy assistant
STS Pain pharmacy
Victoria, BC
- From $23 CAD / hour
- Full-time
- On-site
Process claims such as health insurance or workers compensation
Added 47 mins ago
HW
Financial Controller
H.C. Winter Search
Brampton, ON
- Full-time
Maintain accurate documentation supporting tax filings, grant claims and financial compliance.
Added 1 hour ago
MA
Occupational Health & Safety Coordinator - Temporary Full-Time
Muskoka Algonquin Healthcare
Bracebridge, ON
- Full-time
Review and adjudicate short-term disability claims and coordinate communication between HR, Payroll, and management regarding employee absences
Added 1 hour ago
K
Optometric assistant
KERATOPTIK
Montréal, QC
- $19.75 to $21.75 CAD / hour
- Full-time
- On-site
Process claims such as health insurance or workers compensation
Added 2 hours ago
AT
Manager, purchasing contracts
ALSTOM Transport Canada Inc
Saint-Bruno, QC
- $102,960 to $115,000 CAD / year
- Full-time
- Hybrid
Review purchase order claims and contracts to determine compliance with company policy
Added 2 hours ago
AN
Spa manager
Aloha Nails - Regent
Winnipeg, MB
- From $33.5 CAD / hour
- Full-time
- On-site
Added 2 hours ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Participate in project design reviews and risk assessments and develop testing and validation strategy based on risks and product claims
Added 2 hours ago
HI
Front desk agent
HOLIDAY INN
Hinton, AB
- From $18 CAD / hour
- Full-time
- On-site
Added 2 hours ago
BW
Hotel night auditor
Best Western Fernie Plus Mountain Lodge
Fernie, BC
- From $19 CAD / hour
- Full-time
- On-site
Added 2 hours ago
SP
Pharmacy technical assistant
Smith's Pharmacy
North York, ON
- $36 to $38 CAD / hour
- Full-time
- On-site
Process claims such as health insurance or workers compensation
Added 2 hours ago
BW
Front desk hotel clerk
Best Western Fernie Plus Mountain Lodge
Fernie, BC
- From $19 CAD / hour
- Full-time
- On-site
Added 2 hours ago
CT
Sales supervisor - retail
Canadian Tire La Malbaie, QC
La Malbaie, QC
- From $21.5 CAD / hour
- Full-time
- On-site
Added 3 hours ago
AR
Community Business Manager
Atria Retirement Canada
Nanaimo, BC
- $49,000 to $56,350 USD / year
- Full-time
…associated items including but not limited to, workers compensation claims processes and community commercial vehicle licensing…
Added 3 hours ago
TW
EXPERIENCED MITIGATION TECHNICIAN
The Whole Show Restorations
Parksville, BC
- Full-time
…and residential clients 24/7/365. Our employees are dedicated claims handlers and restoration technicians who collectively strive to reduce the insurance claim life cycle and support…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
Billing support to assist with claims and revenue management.
Added 5 hours ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
…financial modelling, new legislation, and the efficiency of claims or reporting processes. You will also have the opportunity to provide oversight on risk modelling for emerging risks like…
Added 6 hours ago
RI
Insurance broker
Reliant Insurance Inc.
Edmonton, AB
- From $37.75 CAD / hour
- Full-time
- On-site
Monitor insurance claims and respond to clients' enquiries
Added 6 hours ago
CO
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
- Temporary
Administer and coordinate non-occupational and occupational claims, ensuring timely and accurate processing as part of a return to work or duty to accommodate program.
Added 6 hours ago
TA
Administrative manager
Truehealth and Infinity Massage Center Ltd
Fort McMurray, AB
- From $23 CAD / hour
- Full-time
- On-site
Process claims such as health insurance or workers compensation
Added 6 hours ago
CC
Bilingual Human Resources Generalist (contract)
Canadian Cancer Society
Ottawa, ON · Montreal, QC · Quebec, QC · Vancouver, BC · Halifax, NS · St. John's, NL
- $68,000 to $75,000 CAD / year
- Full-time
- Temporary
Collect and validate required documentation and submit claims to disability provider for decision
Added 7 hours ago
WG
Health & Safety Coordinator (Bilingual – French & English)
WGI Group
Saint-Clet, QC
- Full-time
Manage CNESST and WCB claims while providing guidance on modified work and return-to-work programs.
Added 7 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Kitchener, ON
- Contract
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 7 hours ago
IM
Registered Nurse - Kitimat BC
Iridia Medical Inc
Canada
- Up to $60 CAD / hour
Assists the site occupational health team with occupational illness and injury claims and follow-up evaluations.
Added 7 hours ago
LH
Document Coordinator
Lifemark Health Group
Mississauga, ON
- $38,000 to $40,000 CAD / year
- Full-time
…and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is…
Added 7 hours ago
LH
Receptionist - Physiotherapy Clinic
Lifemark Health Group
White Rock, BC
- $19 to $23 CAD / hour
- Part-time
Collect payments at time of service and submit insurance claims to third-party funders

Closed listing

Sun Life

Disability Case Manager

Toronto, ON, Canada
Sun Life Toronto One York, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 10, 2026
Experience: 3-5 years of professional experience, ideally in healthcare or case management
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

This is a Hybrid Position in our Toronto location

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery. We’re looking for empathetic, analytical, and strategic thinkers - especially those with frontline healthcare experience - who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You’ll Do

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
Build strong, trust-based relationships with clients, employers, and healthcare providers.
Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
Bachelor’s degree in Healthcare, Kinesiology or Business
3-5 years of professional experience, ideally in healthcare or case management
Demonstrated strength in these key skills:
- Emotional Intelligence
- Crisis Intervention
- Case Management
- Rehabilitation Techniques
- Analytical Skills
- Critical Thinking

What You Need to Succeed

Strong analytical and decision-making skills
Resilience and adaptability in fast-paced, emotionally complex situations
Comfort with digital tools and multiple platforms
A collaborative, team-first mindset

Why Join Us?

A comprehensive training program and continuous learning opportunities
A supportive, inclusive, and purpose-driven culture
Competitive compensation, benefits, and wellness programs
Opportunities for career growth and internal mobility
A chance to make a real difference in people’s lives

Curious about the role?

Follow a day in the life of a Sun Life DCM: [LinkedIn Post](https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&utm_medium=member_desktop )

Would you like to learn more before applying?

Watch Cynthia's video to discover more about the Disability Case Manager role : Sun Life Employee Stories: Disability Case Manager

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Claims - Life & Disability

Posting End Date:

09/10/2026

About employer

More about this job

Responsibilities

The Disability Case Manager assesses and manages disability claims while leading recovery planning to support clients through health transitions. They build trust-based relationships with clients, employers, and healthcare providers to ensure timely and fair resolution of claims.

Requirements

Candidates must have a bachelor's degree in Healthcare, Kinesiology, or Business along with 3-5 years of professional experience. Frontline healthcare experience such as nursing, occupational therapy, or physiotherapy is highly preferred.

Skills

Case management
Emotional intelligence
Crisis intervention
Rehabilitation techniques
Analytical skills
Critical thinking
Decision-making
Communication
Relationship building
Clinical insight
Data-driven decision-making
Return-to-work planning

Benefits

Comprehensive training program
Competitive compensation
Wellness programs
Career growth opportunities
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Disability claims
Short-term disability
Long-term disability
Salary continuance
Healthcare
Kinesiology
Nursing
Occupational therapy
Physiotherapy
Mental health support
Case management
Rehabilitation
Return-to-work
Data analytics
Crisis intervention
Clinical insight
Hybrid work
Financial security

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