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Added 13 mins ago
IC
Corporate Sustainability Manager
Irving Consumer Products
Toronto, ON
- Full-time
Coordinate customer sustainability reporting, surveys, and product/packaging requirements.
Added 13 mins ago
J
Sales Strategy & Operations Manager
Jobber
AB · Edmonton, AB
- Full-time
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service…
Added 13 mins ago
VS
Certified Resident Services Attendant - Ontario (2026-11046)
Verve Senior Living
Toronto, ON
- Other
…Award in 2023, 2024, and 2025, reflecting our dedication to service, leadership, and care. What truly sets us apart are the people who choose to build their careers here. Whether you're…
Added 13 mins ago
Bilingual Night Royal Service Agent (Part Time)
Fairmont Hotels & Resorts
Ottawa, ON
Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:
Added 13 mins ago
TS
Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD Securities
Toronto, ON
- Full-time
Provide a high level of customer service by providing meaningful market information and transaction support to internal partners and clients
Added 13 mins ago
L
Spécialiste de l'Activation au détail - Kérastase & Shu Uemura / Retail Activation Specialist - Kérastase & Shu Uemura
L'Oréal
Montreal, QC
- Full-time
Rattaché(e) au Trade Marketing Manager, vous pilotez la stratégie d'activation au détail et trade pour Kérastase, Shu Uemura et nos marques partenaires, en transformant les initiatives…
Added 13 mins ago
FR
Community Engagement Intern
FirstService Residential Canada
Vancouver, BC
- Internship
…positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional…
Added 14 mins ago
B
Regional Manager - Speedy Glass
Belron
Burnaby, BC
- Full-time
The Regional Manager -Retail builds and develops sales and store operations teams that deliver world-class service to our customers with the utmost care and delivering financial results…
Added 14 mins ago
Interim Store Director (10 Month Contract)
Sephora
Calgary, AB
As the next Interim Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and…
Added 14 mins ago
S
Stage Experience Lead - Full Time
Sephora
Langford, BC
- $22.85 to $28.55 CAD / hour
- Full-time
…floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is…
Added 14 mins ago
S
Part Time Licensed Optician: LEAMINGTON, ON
Specsavers
Leamington, ON
- Part-time
Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment
Added 28 mins ago
L
Coordonnateur.trice, logistique
Logistec
Montreal, QC
- Full-time
Are you passionate about logistics? Are you known for providing excellent customer service and motivated by achieving your goals? If so, this Logistics Coordinator position is for you!
Added 28 mins ago
KB
Boom Truck Driver
Kent Building Supplies
Bridgewater, NS
- Full-time
…customers displaying the highest standards of safety and excellent customer service. You will be responsible for monitoring truck maintenance and keeping driver’s records requirements such…
Added 28 mins ago
T
Partner Account Manager
Taiv
Winnipeg, MB
- Full-time
Provide proactive customer service to clients on all accounts.
Added 28 mins ago
RB
Client Advisor
Royal Bank of Canada
Truro, NS
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 29 mins ago
RB
Client Advisor
Royal Bank of Canada
Crystal City, MB
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 29 mins ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
…the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including…
Added 42 mins ago
A
Global Head of Professional Services
Ashby
Canada
- Full-time
Hi, I'm Kelsey 👋 – VP of Customer Success at Ashby. One of my favorite Ashby principles is Continuous Improvement. Combined with our principle of caring deeply about customers, it drives…
Added 42 mins ago
GA
Career & Inclusion Consultant - Edmonton
Gateway Association Alberta
AB · Edmonton, AB
- Full-time
Identify emerging barriers at any stage of the journey and collaborate with the Service Navigator to coordinate wraparound supports.
Added 43 mins ago
TB
Manager, Fulfillment (TBS)
The Beer Store
Bolton, ON
- Full-time
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 43 mins ago
II
Warehouse Manager
Inland Industrial Supply Ltd.
AB · Edmonton, AB
- Full-time
Partner with Purchasing, Customer Service, Sales, and other departments to keep inventory and information flowing efficiently.
Added 43 mins ago
C
Part-Time Manager
Claire's
Nanaimo, BC
- $18 to $19 CAD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 43 mins ago
MI
Inventory Manager
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The Inventory Manager controls the Grocery replenishment function for all banners for a selected group of vendors and is responsible for managing inventory valued at an average of…
Added 43 mins ago
NF
SAP Clerk- FT
No Frills
Dartmouth, NS
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 43 mins ago
UO
Billing Analyst, U of C Medical Group
University of Calgary
Calgary, AB
- Full-time
The ability to provide exceptional customer service and work in a team environment are required

Sun Life

Engineering Manager - Advisor Experience

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 7+ years of professional software engineering experience, including 2+ years in an Engineering Manager (or equivalent team leadership) role
Posting language: English
Posted: Nov 5, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Role
Prospr is Sun Life's digital front door for Canadians - startup velocity inside a Fortune 500. We're revolutionizing how Canadians access insurance and wealth solutions by building a platform that lets people buy products the way they want to: online in minutes or virtually via a team of trusted, licensed Advisors.

We're not playing it safe. We're building with AI and creating omnichannel experiences - at the speed customers now expect. You lead the squad. Your team's success is your success. Despite the growth of digital channels, many people still prefer a conversation with a trusted advisor when making important financial decisions. We don't believe the future is a choice between digital and human experiences. It's giving customers the flexibility to move seamlessly between both: starting independently online, getting advice at the right moment, and returning to self-service later without friction.

As Engineering Manager - Advisor Experience, you lead the squad that builds the advisor experiences, Salesforce integrations, business workflows, and internal capabilities supporting advisor-led and advisor-assisted sales processes. You're accountable for the squad's delivery, people development, and execution quality, balancing hands-on technical contribution with people leadership. You'll work closely with Product Directors, Advisors and sales stakeholders to drive business outcomes.

For candidates with these preferred skills, exceptions beyond the usual salary range below may be possible.

What You'll Do?
• Lead sprint execution and delivery commitments with full accountability
• Translate product requirements and sales workflows into clear, executable engineering work
• Own the delivery of advisor experiences and Salesforce integrations that support advisor-led and advisor-assisted sales
• Partner with Advisors, sales operations, and business stakeholders to improve internal workflows and capabilities
• Directly manage developers - hiring, performance, growth, engagement, and career development
• Enforce engineering standards and code quality within your squad
• Stay technically credible - you code when needed and lead technical discussions
• Build and maintain a healthy squad culture aligned with Accelerator principles
• Remove blockers and manage dependencies with other squads, enterprise teams, and vendors
• Own day-to-day delivery coordination with Product, Design, and other squads
• Balance technical debt with feature delivery - you make the trade-offs
• Operate with startup velocity - fast iterations, continuous deployment, data-driven decisions

What Success Looks Like?
Your squad delivers predictably and at high velocity. Advisors and sales teams get tools and integrations that make their sales process faster and easier. Engineers are growing and engaged. Code quality is consistently high. The team collaborates well. Product and stakeholders trust your commitments. You're shipping features that drive business outcomes.

Who You Are?
• Experienced engineer ready to lead people or current Engineering Manager from a product-focused tech company
• Startup mindset - you know how to ship fast and iterate based on data
• Comfortable balancing people management and hands-on technical work – you lead by setting the example
• Strong at sprint planning, estimation, and execution in an Agile environment
• Comfortable having tough conversations about performance, growth, and accountability
• Detail-oriented without losing sight of business outcomes
• Able to context-switch between code reviews, 1:1s, and stakeholder management
• Protective of your team's time and focus while maintaining high throughput

What You Bring
• 7+ years of professional software engineering experience, including 2+ years in an Engineering Manager (or equivalent team leadership) role
• Experience leading a single squad/team end-to-end
• Hands-on experience with CRM platforms (Salesforce preferred), including building and integrating CRM-based workflows
• Strong knowledge of sales processes (e.g., lead management, pipeline stages, quoting, application, and advisor handoffs)
• Hands-on expertise with Java, React (or similar modern JavaScript) and enterprise integrations
• Demonstrated ability to run team-level execution and improve delivery predictability
• Experience hiring, onboarding, and developing engineers
• Technical credibility to guide design and implementation
• Proven partnership with Product, Design, and business stakeholders

Why This Role?
• High-Impact Work
• Leadership Opportunity: help shape team structures, engineering practices, delivery processes, and how we measure success
• Autonomy and Ownership
• Learn and Grow Fast
• Collaborative, Innovative Culture
• Flexible Workstyle: In office 2–3 days per week, hybrid the rest of the week

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

100,000/100 000 - 143,000/143 000

Job Category:

IT - Application Development

Posting End Date:

15/11/2026

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More about this job

Responsibilities

You will lead an engineering squad focused on advisor experiences, Salesforce integrations, and internal business workflows. You are responsible for team delivery, people development, and maintaining high engineering standards while balancing hands-on technical contributions.

Requirements

The role requires 7+ years of professional software engineering experience, including at least 2 years in a leadership or management capacity. Candidates must have hands-on expertise with CRM platforms, Java, and React, along with a proven ability to manage team execution in an Agile environment.

Skills

Engineering management
Software engineering
Salesforce
Java
React
CRM platforms
Agile
Sprint planning
Team leadership
People development
Technical strategy
Stakeholder management
Product delivery
Workflow optimization
Mentorship

Benefits

Incentive plans
Flexible workstyle

Visa sponsorship

Not detected in the job text

Keywords

Engineering Manager
Software Engineering
Salesforce
Java
React
CRM
Agile
Sprint Planning
Leadership
People Management
Technical Debt
Continuous Deployment
Product Development
Workflow Automation
Financial Services
Insurance
Wealth Solutions
Omnichannel
AI
Startup Velocity
Mentorship
Performance Management
Stakeholder Management
Code Quality
System Integration

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