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Added 2 mins ago
MT
Senior Cloud Analyst
Marmon Technologies India Pvt Ltd
SK
- Full-time
…primary focus on Microsoft Azure, Azure Entra ID (identity services), and cloud hosted resources. This role ensures secure, reliable, and scalable cloud operations while enforcing…
Added 2 mins ago
AC
Regulatory Reporting Analyst
Aston Carter
Montreal, QC
- $30 to $33 CAD / hour
- Contract
Expérience dans le secteur financier ou avec des entreprises de services financiers.
Added 2 mins ago
AC
Financial Analyst
Aston Carter
Montreal, QC
- $43 to $51 CAD / hour
- Contract
Intérêt pour les secteurs du courtage hypothécaire, des services financiers, de lassurance ou des technologies financières.
Added 5 hours ago
QW
Technical Support Analyst
Q Wealth Partners
Toronto, ON
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
V
Pega QA
Virtusa
Toronto, ON
- Full-time
We are seeking a Senior QA Analyst with over 7 years of experience in quality assurance, specializing in testing Pega Smart Dispute applications and credit/debit card dispute resolution…
Added 7 hours ago
SENIOR FINANCIAL ANALYST ACCOUNTING SERVICES
City of Toronto
ON · Toronto, ON
As a Senior Financial Analyst, Accounting Services, you will have an essential part in driving accounting and financial excellence within the organization. Through data-driven analysis and…
Added 8 hours ago
A
Cloud Security Analyst
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Cloud Security Analyst, you'll help protect our cloud environments by identifying security risks, strengthening controls, and working with engineering teams to resolve…
Added 8 hours ago
FH
Information Security Analyst
Fraser Health
Surrey, BC
- Full-time
The Information Security Analyst provides initial intake, assessment, and prioritization of requests for Health Informatics and Information Technology (HIIT) Information Security Services…
Added 8 hours ago
I
Services Technician
Insight
Toronto, ON
- Full-time
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 10 hours ago
IH
Physician Compensation Analyst | PIP Superuser
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking a permanent full-time Physician Compensation Analyst, PIP Superuser who is passionate about systems administration, data analytics, and process improvement. In…
Added 10 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 14,000 employees in 54…
Added 10 hours ago
TC
Tech Ops Analyst II - Telecom Expense Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Telecom Expense Management to join our Global Telecom Expense Management (TEM) team, where you’ll play a key role in optimizing telecom services,…
Added 10 hours ago
Analyst or Associate, M&A (Calgary or Edmonton)
EY
AB · Calgary, AB
…by accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will be an important part of our talented and highly experienced team and…
Added 11 hours ago
Customer Success Operations Analyst
Global Relay
Vancouver, BC
The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires…
Added 11 hours ago
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Analyst - Accounts Payable
ProAmpac
Whitby, ON
- Full-time
We're looking for a detail-oriented and analytical Accounts Payable Analyst to join our team in Whitby, Ontario.
Added 11 hours ago
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Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…
Added 11 hours ago
GR
Customer Success Operations Analyst
Global Relay
Vancouver, BC
- Full-time
The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires…
Added 11 hours ago
SS
Growth Product Manager
Smart, Savvy + Associates (Recruitment Agency)
Vancouver, BC
- Contract
…to change that. Using market research, client insights and data, you'll develop strategies that address barriers, influence behaviour and improve how people access and use Technical Safety…
Added 11 hours ago
RV
Clinical Applications Analyst
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
The Meditech Clinical Application Analyst is an integral member of the Regional Digital Health (RDH) Clinical Informatics. As a member of the RDH lead agency team, the RDH Clinical…
Added 12 hours ago
C
Investment Sales Analyst
CBRE
Toronto, ON
- Part-time
The Investment Analyst will conduct real estate and market analysis and prepare financial models, pitch presentations, valuation materials, and marketing documents for investment sales…
Added 12 hours ago
C
Analyste principal(e) en soutien applicatif – Actions
CGI
Montreal, QC
- Full-time
Senior Application Support Analyst – Equities
Added 12 hours ago
MC
IT Contract Analyst
MatchBox Consulting Group
Calgary, AB
- Contract
MatchBox Consulting Group is seeking an IT Contract Analyst - Information Systems on behalf of our client for a fixed-term contract running from November 16, 2026.
Added 12 hours ago
R
Lead Information Security Analyst, Vulnerability and External Attack Surface Management (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
CBC/Radio-Canada is seeking a Lead Analyst, Vulnerability and External Attack Surface Management, to optimize the Corporation’s vulnerability management program and design, build and deploy…
Added 12 hours ago
R
Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
The Software Contract and Compliance Management team is looking for a creative, highly skilled and talented Senior Analyst with solid knowledge of Software Compliance and Contract Lifecycle…

Sun Life

Manager, Business Automation

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Toronto One York, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 6 to 10 years of experience in automation, workflow, business analysis, or solutions delivery
Posting language: English
Posted: Oct 26, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

The Manager, Business Automation is a working-level people leader within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is accountable for automation intake, delivery, sustainment, and team performance across SLGI business functions. It sets direction for the Automation Analyst, translates business needs into build-ready requirements, contributes senior technical expertise, and ensures solutions are governed, reliable, documented, adopted, and business-aligned.

What will you do?

Lead Automation Intake, Prioritization, and Delivery

Run intake, triage, prioritization, and backlog management.
Translate business problems into approved, build-ready requirements.
Set priorities based on value, complexity, risk, and capacity.

Define Requirements and Manage Technical Feasibility

Clarify business needs, data dependencies, constraints, and effort.
Validate feasibility against Keel and approved source systems.
Align specifications with data governance, OSFI B-13 considerations, and delivery controls.

Manage the Automation Analyst and Technical Quality

Set direction, assign work, review output, and own results.
Coach and develop less experienced team members.
Support complex development and standards for code, review, testing, change management, and reuse.

Deliver, Govern, and Sustain Automation Solutions

Support development, testing, deployment, and sustainment using Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI tooling.
Implement error handling, logging, monitoring, documentation, run books, and escalation paths.
Use peer review to manage automation and AI-enabled model quality and risk.

Own Stakeholder Adoption and Value Tracking

Manage stakeholder relationships, scope, progress, adoption barriers, and support.
Communicate with peers and management to align outcomes to business goals.
Track value, including time saved, expense impact, reliability gains, and risk reduction; escalate serious issues

What do you need to succeed?

6 to 10 years of experience in automation, workflow, business analysis, or solutions delivery
Proficiency with Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI developer tooling

Strong stakeholder management skills, with the ability to build trust, manage expectations, and influence outcomes across diverse business partners.
People leadership skills, with the ability to coach, develop, and support team members while driving accountability and results.

Senior-level problem-solving, clear communication, diplomacy, prioritization, adaptability, and influence across technical, non-technical, and management audiences.
University degree in Computer Science, Software Engineering, Information Systems, Business Analysis, or related field; or equivalent experience.

Preferred Skills:

Experience with source control, code review, and deployment practices.
Exposure to cloud services and AI/ML concepts or tools.
Experience working in Financial services or asset management.
Awareness of data governance practices.
Experience managing or supporting technical staff.

What's in it for you?

Hybrid work environment
A friendly, collaborative, and inclusive culture
20 vacation days per year
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs to help build and enhance your future financial security
The opportunity to move along a variety of career paths with amazing networking potential
Access to our Global Learning Centre, available 24/7 for your learning needs
Wellness programs that support the three pillars of your health – mental, physical and financial

Recent Awards:

We are honoured to be recognized as a 2022, 2023, 2024 and 2025 Best Workplaces in Canada by Great Place to Work® Canada
Great Place to Work® list for Best Workplaces for #HybridWork 2022
Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
Named “Best Places to Work” by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

85,000/85 000 - 128,000/128 000

Job Category:

Advanced Analytics

Posting End Date:

04/11/2026

Apply About employer

More about this job

Responsibilities

The Manager, Business Automation is responsible for leading automation intake, delivery, and sustainment while managing team performance and technical quality. They translate business needs into build-ready requirements and ensure solutions are governed, reliable, and aligned with business goals.

Requirements

Candidates must have 6 to 10 years of experience in automation, business analysis, or solutions delivery with proficiency in Python, SQL, and cloud technologies. A university degree in Computer Science, Software Engineering, or a related field is required, along with strong leadership and stakeholder management skills.

Skills

Business automation
Python
SQL
Power Automate
Microsoft 365
AWS
AI tooling
Stakeholder management
People leadership
Data governance
Workflow analysis
Project management
Problem solving
Change management
Financial services
Asset management

Benefits

Hybrid work environment
Vacation days
Flexible benefits
Pension program
Stock programs
Savings programs
Global Learning Centre access
Wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Business Automation
Strategic Analytics
Innovation
Python
SQL
Power Automate
Microsoft 365
AWS
AI
Data Governance
OSFI B-13
Financial Services
Asset Management
Backlog Management
Cloud Services
Machine Learning
Change Management
Stakeholder Management
People Leadership
Automation Analyst

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