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Added 12 mins ago
AC
Tech Analyst
Air Canada
Toronto, ON
- Full-time
Air Canada seeks a highly motivated, detail-orientated Technical Analyst to join the Air Canada Application Development team to enhance Air Canada’s digital assets.
Added 26 mins ago
PM
Sales & Operations Planning Analyst
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $75,000 to $80,000 CAD / year
- Full-time
As a member of the Operations team, the S&OP Analyst will gather and analyze numerous data sets and provide analytical support and insight to improve the operational effectiveness. You will…
Added 42 mins ago
IF
Workforce Planning Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Are you driven by analysis, operational capacity optimization, and data-driven decision-making? As a Workforce Planning Analyst, you will play a key role in aligning operational needs with…
Added 42 mins ago
Functional Analyst, Mobile Apps
Dollarama
Mont-Royal, QC
Dollarama is seeking a passionate problem-solver with a strong interest in continuous improvement to join our team as a Functional Analyst mobile apps.
Added 42 mins ago
Business Analyst
Dollarama
Mont-Royal, QC
Working within the Project Management Office in a dynamic environment, the Business Data Analyst plays a key role in the success of various projects, notably analytical products and system…
Added 57 mins ago
HR
Senior Financial Analyst
Hopewell Real Estate Services
Calgary, AB
- Full-time
…development, research, private equity, real estate valuation, asset management, or a similar finance…
Added 57 mins ago
FH
Controller/Business Analyst
Fuze HR Solutions
Montreal, QC
- Full-time
The Controller is responsible for the day-to-day financial management of the company. This role oversees accounting, cash flow, budgeting, financial reporting and compliance while providing…
Added 57 mins ago
J(
Senior Business Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
Johnson Service Group (JSG) is currently looking for up to two Senior Business Analyst to join our client’s Enterprise Resource Planning (ERP) / Enterprise Asset Management (EAM)…
Added 57 mins ago
C
Associate Business Systems Analyst, Fraud Operations
CIBC
Toronto, ON
- Full-time
You’ll join CIBC’s Fraud Operations team. As an Associate Business System Analyst, you will be responsible for investigating account transactions in order to determine possible fraud or…
Added 57 mins ago
GIS Analyst
Urban Systems
Kamloops, BC
…and digitizing as-built drawings, maintaining infrastructure asset inventories, and applying asset management data…
Added 1 hour ago
Security Administrator
Giesecke+Devrient
Markham, ON
…standard policies and procedures of G+D Canada (the Security Management System) will protect personnel, property, and assets of the company, stakeholders and clients. The primary focus of…
Added 1 hour ago
AI
Business System Analyst - D365
American Iron and Metal
Montreal, QC
- Full-time
Reporting to the Manager, Financial ERP, the D365 Business System Analyst is responsible to identify and drive the successful delivery of enhancement opportunities in the Microsoft Dynamics…
Added 1 hour ago
AB
Merchandising Manager
Alberta Boot Company Outfitters
Canada
- Full-time
…Hire, train, and lead the Allocation Specialist and Merchandise Analyst as these roles are…
Added 1 hour ago
AS
System Analyst
Alliance Search Partners
Toronto, ON
- Full-time
looking for an experienced Business Systems Analyst to support strategic data modernization initiatives migrating management data from legacy database platforms to Snowflake. The role will…
Added 1 hour ago
R
Data Steward (BAC42D7)
Referment
Montreal, QC
- Full-time
This could suit a data steward, data governance analyst, business analyst or data-quality specialist from a bank, asset manager or market-data provider who wants to work closer to AI-driven…
Added 1 hour ago
A
Senior Business Analyst (2)
Aplin
AB · Edmonton, AB
- Contract
Our Client is seeking a Senior Business Analyst to support a major Enterprise Resource Planning (ERP) / Enterprise Asset Management (EAM) replacement program. This is a contract role based…
Added 1 hour ago
UO
Bioinformatics Specialist
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital Research Institute - North Block (BCRI CMMT) (BCHRIN)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Acts as the lead analyst/programmer for software development, and lead architect for data management and database solutions. Provides design input and strategic technical suggestions in…
Added 1 hour ago
SL
Network Operations Analyst
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate,…
Added 1 hour ago
C
Senior Financial Analyst
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
We are looking for an experienced and results-driven Senior Financial Analyst who takes numbers seriously, thrives in a rapid-growth, high-velocity environment, and lives and breathes our…
Added 1 hour ago
AE
Real Time Systems Analyst I
ATCO Electric
Vegreville, AB
- Full-time
The Real Time Systems Analyst I contributes to the team that is responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process…
Added 1 hour ago
SC
Customer Rebate Sales Analyst (18 months contract)
Staples Canada
Canada
- Full-time
Responsible for management of all customer incentive programs record retention, schedules and calculations.
Added 1 hour ago
GT
Senior Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $72 CAD / hour
- Contract
You'll be joining the Global Derivatives Technology (Capital Markets Technology) team. As a Business Systems Analyst, you'll play a pivotal role in designing and delivering technology…
Added 1 hour ago
SH
Health Records Chart Reviewer
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
As a Data Analyst chart reviewer, you must be a CHIM certified with a dept knowledge of reviewing and analysing Inpatient medical coding (ICD10CA/CCI) in an Acute hospital setting.
Added 1 hour ago
A
Functional Analyst (EAM)
Affinity
Calgary, AB
- Contract
Our client is seeking an experienced Enterprise Asset Management (EAM) Functional Analyst to support the ongoing sustainment, enhancement, and evolution of asset and work management…
Added 1 hour ago
S
Network Operations Analyst
Sunlife
Waterloo, ON
- Full-time
Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate,…

Sun Life

Network Operations Analyst

Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate, maintain and protect local and field networks and global wide-area network services.

This is an office-based role requiring regular on-site presence, with hands-on responsibilities for network hardware and infrastructure.

What will you do?

Provide first-level operational support for network infrastructure, including incident and problem triage, troubleshooting and escalation in alignment with Information Technology Infrastructure Library (ITIL) practices.
Support network changes and apply hardware and software knowledge across technologies including routers, switches, firewalls, load balancing, wireless networks, remote-access VPN and related network services.
Coordinate the lifecycle of network hardware, including receiving and validating shipments, staging approved configurations and firmware, maintaining inventory and asset records, and coordinating secure shipping and delivery.
Coordinate warranty replacements, vendor returns, decommissioning and environmentally responsible recycling while maintaining appropriate equipment and chain-of-custody records.
Collaborate with internal teams, clients, vendors and service providers to deliver assigned operational and project work, maintain accurate technical documentation and knowledge articles, and provide backup support when required.

What do you need to succeed?

Experience supporting network devices, with knowledge of TCP/IP, LAN and WAN technologies, routing and switching, DNS, DHCP, load balancing, VPN gateways and firewalls.
Degree or diploma in Computer Science, Mathematics, Engineering, or a related field.
Industry-recognized networking certification such as Cisco CCENT, CCT or CCNA.
Ability to safely handle and move network equipment weighing up to 40 lbs as part of hardware receiving, staging, deployment and shipping responsibilities.
Ability to coordinate work across multiple locations, collaborate with technical and non-technical stakeholders, maintain accurate documentation, and support overtime outside regular business hours when required.

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.

What’s in it for you?

An office-based role that supports close collaboration with Network Operations colleagues and hands-on network hardware activities.
Competitive salary and bonus structure influenced by market range data.
Pension, stock, and savings programs to help build long-term financial security.
A collaborative and inclusive culture.
Participation in continuous improvement initiatives that support digital enterprise experience.
Professional development aligned to Sun Life’s purpose of helping clients and employees achieve lifetime financial security and live healthier lives.
A practical dress code based on the needs of the day.
Opportunities to explore a variety of career paths and build a strong internal network.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

70,000/70 000 - 105,000/105 000

Job Category:

IT - Technology Services

Posting End Date:

05/11/2026

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More about this job

Responsibilities

The Network Operations Analyst will provide first-level operational support for network infrastructure, including incident triage and troubleshooting. They will also manage the lifecycle of network hardware, including staging, deployment, and decommissioning of equipment.

Requirements

Candidates must have a degree or diploma in a relevant technical field and industry-recognized networking certifications such as CCNA. The role requires experience with TCP/IP, routing, switching, and the ability to handle physical network equipment.

Skills

Network operations
TCP/IP
LAN
WAN
Routing
Switching
DNS
DHCP
Load balancing
VPN
Firewalls
ITIL
Hardware lifecycle management
Troubleshooting
Incident management

Benefits

Pension program
Stock program
Savings program
Professional development
Bonus structure

Visa sponsorship

Not detected in the job text

Keywords

Network Operations
TCP/IP
LAN
WAN
Routing
Switching
DNS
DHCP
Load Balancing
VPN
Firewalls
ITIL
Cisco CCENT
Cisco CCT
Cisco CCNA
Hardware Lifecycle
Firmware
Infrastructure
Connectivity Services
Network Security
Reliability Security Clearance
Technical Documentation
Incident Management
Asset Management

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