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Added 6 mins ago
AT
Senior Cybersecurity Analyst - 26-040 - Hybrid - 2 positions available
AUSGAR Technologies Inc.
Newport, QC
- Full-time
Serve as a Senior Cybersecurity Analyst for the program throughout the stages of system engineering, deployment and sustainment. This will include successfully executing Risk Management…
Added 6 mins ago
Intern, Security Analyst - Winter Semester 2027
AlayaCare
Montreal, QC
You will collaborate with experienced security professionals and cross-functional teams across the organization, assisting with initiatives related to security operations, governance, risk…
Added 36 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level D
Added 36 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level D
Added 36 mins ago
SL
Analyst, Third Party Risk & Performance Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
3 years of experience in Third-Party Risk Management, Risk Management, Compliance, Information Security, Audit, or a related field. Preferably within a federally regulated financial…
Added 51 mins ago
C
Analyst, FIU Regulatory Reporting
CIBC
Toronto, ON
- Full-time
As a member of FIU Operation Team, the Analyst, FIU Regulatory Reporting is responsible for supporting the execution of the FIU’s regulatory submissions as it relates to AML investigative…
Added 51 mins ago
Senior Financial Reporting Analyst | Great West
The Canada Life Assurance Company
Winnipeg, MB
The Senior Financial Reporting Analyst supports SAP-related business, accounting and financial reporting processes within Lifeco Global across Canada, Europe (UK, Germany, Ireland,…
Added 51 mins ago
CO
Network Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
…supporting employees, and keeping people connected. Our Corporate Information Technology (CIT) team is responsible for maintaining the systems, networks, and infrastructure that enable City…
Added 51 mins ago
CO
Infrastructure Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
Reporting to the Manager, Vendor & Service Delivery, the Infrastructure Analyst is responsible for the design, implementation, maintenance, and optimization of the City's enterprise…
Added 52 mins ago
J(
PMO Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
…administration such as creating and maintaining contingent worker information. The Analyst also provides ongoing IT Capital and Operations…
Added 1 hour ago
SL
Student, Quality Engineering Analyst (Winter 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
At Sun Life, we’re driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 1 hour ago
D
Control, Risk and Compliance Analyst
Desjardins
Sainte-Thérèse, QC · Caisse Desjardins Thérèse-De Blainville
- Full-time
Manage activities related to operational risk, including risk and control self-assessment, the input of operational losses, the business continuity plan and information security.
Added 1 hour ago
C
Associate Business Systems Analyst, Fraud Operations
CIBC
Toronto, ON
- Full-time
You’ll join CIBC’s Fraud Operations team. As an Associate Business System Analyst, you will be responsible for investigating account transactions in order to determine possible fraud or…
Added 2 hours ago
Security Administrator
Giesecke+Devrient
Markham, ON
The Security Administrator, while supporting the Security and Operations teams and in accordance with the standard policies and procedures of G+D Canada (the Security Management System)…
Added 2 hours ago
SL
Network Operations Analyst
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 2 hours ago
AE
Real Time Systems Analyst I
ATCO Electric
Vegreville, AB
- Full-time
The Real Time Systems Analyst I contributes to the team that is responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process…
Added 2 hours ago
A
Functional Analyst (EAM)
Affinity
Calgary, AB
- Contract
Our client is seeking an experienced Enterprise Asset Management (EAM) Functional Analyst to support the ongoing sustainment, enhancement, and evolution of asset and work management…
Added 2 hours ago
S
Network Operations Analyst
Sunlife
Waterloo, ON
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 3 hours ago
UO
Programmer Analyst I
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level C
Added 3 hours ago
C
Sr. AML Analyst, Sanctions - 6 Month Contract
CIBC
Toronto, ON
- Full-time
…compliance with applicable regulatory requirements. As the Sr. Analyst, AML you’ll be responsible for liaising with businesses across the enterprise and accessing various internal systems,…
Added 3 hours ago
A
Information Governance & Knowledge Management Analyst
AESO
Calgary, AB · KPMG Tower
- Full-time
You will play a key role in advancing knowledge management and information governance practices across the Division, supporting business process improvements, and enabling the responsible…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
T
PLM Functional Analyst - 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Techso is looking for a PLM Functional Analyst to support clients in defining, analyzing, and deploying innovative digital solutions across Canada and internationally.
Added 3 hours ago
AS
IT Procurement Project Manager
Alquemy Search & Consulting
Calgary, AB
- Contract
…directly with Enterprise Architects, Infrastructure Managers, Information Security Officers, and software leads to uncover, synthesize, and structure complex architectural, security, and…
Added 3 hours ago
Cost Recovery Analyst
Government of Alberta
AB
Maintaining sensitive investigation and enforcement records in accordance with applicable confidentiality, security, and information-management requirements.

Sun Life

Network Operations Analyst

Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate, maintain and protect local and field networks and global wide-area network services.

This is an office-based role requiring regular on-site presence, with hands-on responsibilities for network hardware and infrastructure.

What will you do?

Provide first-level operational support for network infrastructure, including incident and problem triage, troubleshooting and escalation in alignment with Information Technology Infrastructure Library (ITIL) practices.
Support network changes and apply hardware and software knowledge across technologies including routers, switches, firewalls, load balancing, wireless networks, remote-access VPN and related network services.
Coordinate the lifecycle of network hardware, including receiving and validating shipments, staging approved configurations and firmware, maintaining inventory and asset records, and coordinating secure shipping and delivery.
Coordinate warranty replacements, vendor returns, decommissioning and environmentally responsible recycling while maintaining appropriate equipment and chain-of-custody records.
Collaborate with internal teams, clients, vendors and service providers to deliver assigned operational and project work, maintain accurate technical documentation and knowledge articles, and provide backup support when required.

What do you need to succeed?

Experience supporting network devices, with knowledge of TCP/IP, LAN and WAN technologies, routing and switching, DNS, DHCP, load balancing, VPN gateways and firewalls.
Degree or diploma in Computer Science, Mathematics, Engineering, or a related field.
Industry-recognized networking certification such as Cisco CCENT, CCT or CCNA.
Ability to safely handle and move network equipment weighing up to 40 lbs as part of hardware receiving, staging, deployment and shipping responsibilities.
Ability to coordinate work across multiple locations, collaborate with technical and non-technical stakeholders, maintain accurate documentation, and support overtime outside regular business hours when required.

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.

What’s in it for you?

An office-based role that supports close collaboration with Network Operations colleagues and hands-on network hardware activities.
Competitive salary and bonus structure influenced by market range data.
Pension, stock, and savings programs to help build long-term financial security.
A collaborative and inclusive culture.
Participation in continuous improvement initiatives that support digital enterprise experience.
Professional development aligned to Sun Life’s purpose of helping clients and employees achieve lifetime financial security and live healthier lives.
A practical dress code based on the needs of the day.
Opportunities to explore a variety of career paths and build a strong internal network.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

70,000/70 000 - 105,000/105 000

Job Category:

IT - Technology Services

Posting End Date:

05/11/2026

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More about this job

Responsibilities

The Network Operations Analyst will provide first-level operational support for network infrastructure, including incident triage and troubleshooting. They will also manage the lifecycle of network hardware, including staging, deployment, and decommissioning of equipment.

Requirements

Candidates must have a degree or diploma in a relevant technical field and industry-recognized networking certifications such as CCNA. The role requires experience with TCP/IP, routing, switching, and the ability to handle physical network equipment.

Skills

Network operations
TCP/IP
LAN
WAN
Routing
Switching
DNS
DHCP
Load balancing
VPN
Firewalls
ITIL
Hardware lifecycle management
Troubleshooting
Incident management

Benefits

Pension program
Stock program
Savings program
Professional development
Bonus structure

Visa sponsorship

Not detected in the job text

Keywords

Network Operations
TCP/IP
LAN
WAN
Routing
Switching
DNS
DHCP
Load Balancing
VPN
Firewalls
ITIL
Cisco CCENT
Cisco CCT
Cisco CCNA
Hardware Lifecycle
Firmware
Infrastructure
Connectivity Services
Network Security
Reliability Security Clearance
Technical Documentation
Incident Management
Asset Management

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