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Added 23 mins ago
Technology Analyst
Infosys
ON
At least 2 years of Information Technology experience.
Added 23 mins ago
Senior Business Analyst
Mariner
Halifax, NS
We are seeking an experienced Senior Business Analyst to support enterprise technology and business transformation initiatives for a client in Halifax, NS.
Added 23 mins ago
FC
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
- Full-time
First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.
Added 23 mins ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.
Added 24 mins ago
NV
Senior System Analyst (ID#5592)
New Value Solutions
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
New Value Solutions (NVS), a national IT consulting firm, is seeking a Senior Systems Analyst specializing in Oracle Cerner Millennium and Oncology to support a client's Regional Digital…
Added 38 mins ago
B
Business Technology Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
…business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and…
Added 38 mins ago
IF
Workforce Planning Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Are you driven by analysis, operational capacity optimization, and data-driven decision-making? As a Workforce Planning Analyst, you will play a key role in aligning operational needs with…
Added 54 mins ago
P&
Systems Analyst
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
Bachelor’s degree (or equivalent) in computer science, information technology, business analyst and/or professional certification in Software, IT or Analyst practices
Added 54 mins ago
AI
Business Analyst – Property & Casualty Insurance
Avanciers Inc.
Levis, QC
- $65 to $70 CAD / hour
- Contract
…contract role for one of our premier client in Canada for Business Analyst – Property & Casualty…
Added 54 mins ago
J(
Senior Business Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
Johnson Service Group (JSG) is currently looking for up to two Senior Business Analyst to join our client’s Enterprise Resource Planning (ERP) / Enterprise Asset Management (EAM)…
Added 54 mins ago
SL
Student, Quality Engineering Analyst (Winter 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Currently enrolled in a post-secondary program in Computer Science, Software Engineering, Data Science, Data Analytics, Information Systems, Business Technology Management, or a related…
Added 54 mins ago
C
Associate Business Systems Analyst, Fraud Operations
CIBC
Toronto, ON
- Full-time
You’ll join CIBC’s Fraud Operations team. As an Associate Business System Analyst, you will be responsible for investigating account transactions in order to determine possible fraud or…
Added 54 mins ago
W
Programmer Analyst II
Workiy
Fredericton, NB
- Contract
organization is seeking an experienced Programmer Analyst II to support,
Added 54 mins ago
GIS Analyst
Urban Systems
Kamloops, BC
Our GIS team is looking to add a capable, hardworking GIS Analyst to our Kamloops office. Are you keen to benefit from the support of industry professionals while working on exciting and…
Added 1 hour ago
Security Administrator
Giesecke+Devrient
Markham, ON
…procedures (e.g. audit control logging, balancing and verification, information security controls) are in place and properly documented and reported. Ensure security requirements of…
Added 1 hour ago
KB
Maintenance Data Anaylst
Kenn Borek Air
Calgary, AB
- Full-time
…strong data analysis skills to fill the role of Maintenance Data Analyst. This full-time (Mon-Fri) position is based in Calgary, AB. This is an on-site role, and remote work is not an…
Added 1 hour ago
AI
Business System Analyst - D365
American Iron and Metal
Montreal, QC
- Full-time
Reporting to the Manager, Financial ERP, the D365 Business System Analyst is responsible to identify and drive the successful delivery of enhancement opportunities in the Microsoft Dynamics…
Added 1 hour ago
P&
Business Analyst
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
Post-secondary education in computer science, information technology, business analyst and/or professional certification in Software, IT or Analyst practices
Added 1 hour ago
C
Software Architecture Advisor
COFOMO
Quebec, QC
- Full-time
Have at least 8 years of experience in information technology.
Added 1 hour ago
C
Intermediate Business Analyst
COFOMO
Quebec, QC
- Full-time
Have at least 5 years of experience in information technology.
Added 1 hour ago
A
Senior Business Analyst (2)
Aplin
AB · Edmonton, AB
- Contract
10+ years professional experience in Information Technology
Added 1 hour ago
UO
Bioinformatics Specialist
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital Research Institute - North Block (BCRI CMMT) (BCHRIN)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
Added 1 hour ago
SL
Network Operations Analyst
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
…problem triage, troubleshooting and escalation in alignment with Information Technology Infrastructure Library (ITIL)…
Added 1 hour ago
Senior Business Analyst
Mariner
Halifax, NS
We are seeking an experienced Senior Business Analyst to support enterprise technology and business transformation initiatives for a client in Halifax, NS.
Added 1 hour ago
C
WFM Real Time Analyst co-op
CIBC
Toronto, ON
- Full-time
You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

Sun Life

Network Operations Analyst

Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate, maintain and protect local and field networks and global wide-area network services.

This is an office-based role requiring regular on-site presence, with hands-on responsibilities for network hardware and infrastructure.

What will you do?

Provide first-level operational support for network infrastructure, including incident and problem triage, troubleshooting and escalation in alignment with Information Technology Infrastructure Library (ITIL) practices.
Support network changes and apply hardware and software knowledge across technologies including routers, switches, firewalls, load balancing, wireless networks, remote-access VPN and related network services.
Coordinate the lifecycle of network hardware, including receiving and validating shipments, staging approved configurations and firmware, maintaining inventory and asset records, and coordinating secure shipping and delivery.
Coordinate warranty replacements, vendor returns, decommissioning and environmentally responsible recycling while maintaining appropriate equipment and chain-of-custody records.
Collaborate with internal teams, clients, vendors and service providers to deliver assigned operational and project work, maintain accurate technical documentation and knowledge articles, and provide backup support when required.

What do you need to succeed?

Experience supporting network devices, with knowledge of TCP/IP, LAN and WAN technologies, routing and switching, DNS, DHCP, load balancing, VPN gateways and firewalls.
Degree or diploma in Computer Science, Mathematics, Engineering, or a related field.
Industry-recognized networking certification such as Cisco CCENT, CCT or CCNA.
Ability to safely handle and move network equipment weighing up to 40 lbs as part of hardware receiving, staging, deployment and shipping responsibilities.
Ability to coordinate work across multiple locations, collaborate with technical and non-technical stakeholders, maintain accurate documentation, and support overtime outside regular business hours when required.

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.

What’s in it for you?

An office-based role that supports close collaboration with Network Operations colleagues and hands-on network hardware activities.
Competitive salary and bonus structure influenced by market range data.
Pension, stock, and savings programs to help build long-term financial security.
A collaborative and inclusive culture.
Participation in continuous improvement initiatives that support digital enterprise experience.
Professional development aligned to Sun Life’s purpose of helping clients and employees achieve lifetime financial security and live healthier lives.
A practical dress code based on the needs of the day.
Opportunities to explore a variety of career paths and build a strong internal network.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

70,000/70 000 - 105,000/105 000

Job Category:

IT - Technology Services

Posting End Date:

05/11/2026

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More about this job

Responsibilities

The Network Operations Analyst will provide first-level operational support for network infrastructure, including incident triage and troubleshooting. They will also manage the lifecycle of network hardware, including staging, deployment, and decommissioning of equipment.

Requirements

Candidates must have a degree or diploma in a relevant technical field and industry-recognized networking certifications such as CCNA. The role requires experience with TCP/IP, routing, switching, and the ability to handle physical network equipment.

Skills

Network operations
TCP/IP
LAN
WAN
Routing
Switching
DNS
DHCP
Load balancing
VPN
Firewalls
ITIL
Hardware lifecycle management
Troubleshooting
Incident management

Benefits

Pension program
Stock program
Savings program
Professional development
Bonus structure

Visa sponsorship

Not detected in the job text

Keywords

Network Operations
TCP/IP
LAN
WAN
Routing
Switching
DNS
DHCP
Load Balancing
VPN
Firewalls
ITIL
Cisco CCENT
Cisco CCT
Cisco CCNA
Hardware Lifecycle
Firmware
Infrastructure
Connectivity Services
Network Security
Reliability Security Clearance
Technical Documentation
Incident Management
Asset Management

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