Jobs in Canada

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Added 11 mins ago
In Store Bakery - Baker
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 11 mins ago
Director of Recreation Services
City of Wetaskiwin
Wetaskiwin, AB
Uses community data, participation trends, leading practices, and public input to inform equitable and sustainable service delivery.
Added 11 mins ago
Marketing Manager
Northland Properties
Vancouver, BC
The candidate must live in Vancouver; you’ll work a hybrid schedule out of our Support Center, located on West Broadway
Added 11 mins ago
Manager, Capital Projects
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
Reporting to the Director of Infrastructure Delivery & Capital Projects, the Manager, Capital Projects provides leadership, coordination, collaboration and direction to ensure that services…
Added 11 mins ago
Sr Service Specialist Elec (Electrical Field Technician – Power Distribution Systems) Bilingual English / French
Siemens
Ottawa, ON · Gatineau, QC
…work on electrical networks. This includes all types of field service work at customer sites. You will assess client needs on site and inform the engineering service representative or…
Added 11 mins ago
A
Operations Manager/ Project Manager – Ready-Mix Concrete
Aplin
Kitimat, BC
- Full-time
The Operations Manager / Project Manager will serve as the central point of operational accountability, coordinating production, dispatch, logistics, fleet, quality, maintenance, materials,…
Added 11 mins ago
S
Technical Trainer
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
▪ Work closely with Product Management, Product Knowledge, Development, Support, Project Delivery, and other subject matter experts to validate the technical accuracy and relevance of…
Added 11 mins ago
S
Technical Trainer
Survalent
Brampton, ON
- Full-time
▪ Work closely with Product Management, Product Knowledge, Development, Support, Project Delivery, and other subject matter experts to validate the technical accuracy and relevance of…
Added 11 mins ago
DS
Homestay Manager, International Student Programs
Delta School District 37, British Columbia
Delta, BC
- Full-time
…feedback and addressing operational and employee concerns. The Manager ensures consistent service delivery and effective program operations while overseeing homestay recruitment, screening,…
Added 26 mins ago
BB
Project Coordinator
Bosch Building Technologies
Toronto, ON
- $55,000 to $70,000 CAD / year
- Full-time
Must have Driver’s License
Added 26 mins ago
GO
Medical Travel Supervisor
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Manager Travel Programs, the Medical Travel Supervisor (Supervisor) has both regional and territorial responsibilities. On a regional level the incumbent is accountable for…
Added 26 mins ago
GO
Regional Manager Projects
Government of Nunavut Recruitment
Cambridge Bay, NU
- Full-time
Reporting to the Regional Director, Infrastructure, the Regional Manager, Projects is responsible for leading the planning, management, and successful delivery of major and technically…
Added 26 mins ago
T
Senior Program Manager
Telesat
Ottawa, ON
- Full-time
The Senior Program Manager – Ground System Modem leads end-to-end delivery of the modem within a complex SATCOM ground-system solution. This role is accountable for integrated planning,…
Added 26 mins ago
RA
Automotive Service Advisor - Oakwood Nissan
RM Auto Group
Saskatoon, SK
- Full-time
Reporting to the Service Manager, you are the first point of contact and the face of our service department. You will bring the automotive service experience to life by guiding customers…
Added 26 mins ago
H
Project Manager
HDR
Calgary, AB
- Full-time
In the role of Project Manager, we'll count on you to:
Added 26 mins ago
BL
Practice Assistant, Commercial Real Estate & Financial Services
Borden Ladner Gervais LLP (BLG)
Calgary, AB
- Full-time
· Liaise with the department Manager, Legal Service Delivery to coordinate any planned absences, arranging coverage as necessary and communicating this to the relevant lawyers
Added 26 mins ago
A
Recreation Aide AgeCare Royal City
AgeCare
New Westminster, BC · AgeCare Royal City
- Part-time
Assist in the planning, coordination, and delivery of engaging recreation and leisure programs in collaboration with the Recreation Manager and Executive Director.
Added 26 mins ago
CC
Pharmacy Technician (Deer Valley)
Calgary Co-op
Calgary, AB
- Full-time
This is your opportunity to embrace a culture that promotes a passion for customer service, teamwork and continuous improvement as well as ensuring the delivery of exceptional customer…
Added 40 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 40 mins ago
CO
2026-84 IT Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
Under the direction of the Director of Communications & Digital Services, or designate, the IT Manager is responsible for the leadership, planning, administration, and continuous…
Added 40 mins ago
MR
Project Coordinator (ICI Construction)
Maple Reinders
Cambridge, ON
- $70,000 to $80,000 CAD / year
- Full-time
…Management, providing an opportunity to gain experience with multiple delivery methods across a diverse range of…
Added 40 mins ago
AD
Senior Project Manager
Aquatech Dewatering Company Inc.
Maple, ON
- Full-time
As our Senior Project Manager, you will lead the planning, execution, and delivery of complex construction projects from inception to completion. This role is accountable for ensuring…
Added 40 mins ago
PC
Manager, Internal Controls and Risk Management, Financial Services (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As a Manager, Internal Controls and Risk Management, Financial Services, you will work with a team of professionals to help anticipate and solve internal control and risk management…
Added 40 mins ago
Project Controls Co-op - Regional Water Strat Program Delivery
Capital Regional District
Victoria, BC
…and this co-op position will provide support to the Senior Manager, Regional Water Strategic Program Delivery and other IWS staff with up-front planning efforts…
Added 40 mins ago
Category Manager, Pipes, Valves & Fittings, Pacific Link
Trans Mountain
Calgary, AB
…values driven individual to join our dynamic team as a Category Manager, Pipes, Valves & Fittings, Pacific Link. In this role, you will lead strategic planningand procurement, P.O./contract…

Sun Life

People Services Specialist

Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada
Sun Life Waterloo King, Canada

Full-time

Apply on sunlife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

** 18 Month Contract **

The Specialist, HR Contact Centre, is responsible for delivering excellent HR service to employees by handling a wide range of HR inquiries and issues within the HR Shared Services team. As the first point of contact for HR-related questions, this role provides timely and accurate information to employees regarding HR policies, benefits, payroll, and more. The ideal candidate is a service-oriented professional with strong communication skills and a commitment to enhancing the employee experience.

What will you do?

Employee Inquiry Support:

Serve as the primary contact for employee HR inquiries, answering questions related to policies, benefits, payroll, leaves, and other HR services. Resolve inquiries accurately and efficiently to ensure a positive employee experience

Case Management:

Use case management tools to log, track, and resolve cases in a timely manner. Ensure documentation is clear and comprehensive, and escalate complex issues to senior team members or management when necessary

Knowledge Sharing and Guidance:

Maintain a thorough understanding of HR policies and processes, sharing insights with employees and providing guidance to ensure they understand and access the resources available to them

Continuous Service Improvement:

Identify recurring issues and areas for process improvement within the HR Contact Centre. Share suggestions and participate in initiatives aimed at enhancing service delivery

Collaboration and Coordination:

Work closely with other HR teams, Payroll, Benefits, and IT to resolve complex or multi-functional issues. Facilitate a smooth flow of information and ensure efficient resolution of employee requests

System and Data Accuracy:

Ensure employee data is managed accurately in HR systems, and uphold data privacy and confidentiality standards in line with company policies and compliance requirements

Policy and Compliance Adherence:

Adhere to all company HR policies and procedures, ensuring that responses are aligned with legal and regulatory requirements. Stay informed of any updates to policies and communicate changes effectively to employees

What do you need to succeed?

Communication
Attention to Detail
Problem-Solving
Customer Service Orientation
Time Management
Technical Proficiency
Knowledge of HR Laws & Regulations
Ability to work in a team
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual English-speaking manager outside Quebec.

Assets

Experience in a Service / Call Centre or production environment
Experience with Payroll Administration
Experience and/or post-secondary education with a focus on Human Resources

What's in it for you?

The opportunity to move along a variety of career paths with amazing networking potential
Flexible Benefits from the day you join to meet the needs of you and your family
We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
We’re honoured to be recognized as a 2026 Best Workplaces in Ontario by Great Place to Work® Canada
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

*LI-NB1

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

52,500/52 500 - 81,500/81 500

Job Category:

Human Resources

Posting End Date:

14/10/2026

Apply on sunlife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Specialist acts as the primary contact for employee HR inquiries, providing timely information on policies, benefits, and payroll. They are responsible for managing cases, maintaining data accuracy, and collaborating with internal teams to resolve complex issues.

Requirements

The ideal candidate possesses strong communication, problem-solving, and time management skills with a focus on customer service. Experience in a service or call center environment, payroll administration, or a background in Human Resources is considered an asset.

Skills

Communication
Attention to detail
Problem-solving
Customer service
Time management
Technical proficiency
HR laws and regulations
Teamwork
Payroll administration
Case management

Benefits

Flexible benefits
Mental health support
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

HR Shared Services
Payroll
Benefits
Case management
HR policies
Employee experience
Data privacy
Compliance
Service delivery
Human Resources
Call center
Hybrid work
Financial security
Mental health at work

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Work requirements

Jobs in Canada