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Added 13 mins ago
OH
Executive Vice President, Provincial Clinical Programs
Ontario Health
Toronto, ON
- Full-time
…Hospital-Based Care (AHBC) and Primary and Community-Based Care (PCBC). Reporting to the President and Chief Executive Officer and serving as a member of the Senior Leadership Team, the EVP…
Added 13 mins ago
T
Vendor Manager II (IT Sourcing)
TD
Toronto, ON
- Full-time
Reporting to the Vendor Manager III for Strategic ITS Third-Party Management Portfolio, the successful candidate will drive best in class vendor management and governance through all stages…
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T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
…risk frameworks and supporting the broader audit strategy. Lead and/or provide supervisory oversight to complex audits and ensure…
Added 13 mins ago
T
Senior Manager, Treasury Data Integration
TD
Toronto, ON
- Full-time
The Senior Manager, Treasury Data Product & Liquidity Reporting will lead strategic data delivery initiatives supporting Treasury, Finance, liquidity reporting, and related regulatory and…
Added 13 mins ago
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Senior Manager, Data Science – Marketing Measurement & Analytics
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- Full-time
Lead the measurement and reporting capability for 1:1 Marketing, establishing scalable and repeatable approaches for assessing campaign performance across channels.
Added 13 mins ago
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Intermediate Forest Analyst
PRI Consultants
Vancouver, BC
- Full-time
This is a varied role that combines office-based analysis, landscape modelling, and reporting, with potential for periodic fieldwork, including data collection for forest inventories and…
Added 13 mins ago
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Sr. Consultant, Vendor Management
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- Full-time
…Consultant, Vendor Governance and Contract Management, you’ll help lead the oversight of Network Bulletins and release activity, manage budget tracking for initiatives and essential work,…
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Sr. Relationship Manager, Real Estate Finance
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London, ON
- Full-time
…relationship management and credit management processes, taking the lead responsibility for clients and…
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GardaWorld - Edmonton - Technical Support Team Lead - 50k - in person
GardaWorld
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Maintain consistent performance management practices, fostering accountability among agents to cultivate a high-performance team. Lead by example.
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M
Senior Advisor, Operations Performance
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Canada
- Full-time
…procedure development and leads or coordinates CEO, SMT and Board reporting and…
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Intermediate Data Analyst - Value Partners Investments- 12 Month Term
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…decision-making and operational effectiveness. Through analytics, reporting, and visualization, you will help business stakeholders better understand performance, identify opportunities,…
Added 13 mins ago
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Operations Manager
Hydraulic Technologies USA, LLC
Guelph, ON
- Full-time
Foxtrot, part of the Hydraulic Technologies family of businesses, is seeking an experienced Operations Manager to lead and support our growing operation serving customers in the crane,…
Added 13 mins ago
CI
Student Intern, Aerospace and Defense, Material Pricing and Product Data
Celestica International LP
Toronto, ON
- $24 to $30 CAD / hour
Understand Celestica and Customer requirements and lead projects to ensure to meet Celestica/Customer goals
Added 13 mins ago
Assistant Taproom Manager, Granville Island Brewing
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Reporting directly to our Brand Homes Operations Manager, it is expected that the successful applicant for this role takes responsibility for our frontline staff – hosts, servers and…
Added 13 mins ago
Retail/Taproom Team Lead, Creemore
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Creemore, ON
Molson Coors Beverage Company is currently seeking a Retail/Taproom Team Lead to join our team at the Brewery based in Creemore, Ontario! This role will be responsible for leading the…
Added 13 mins ago
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…planning and budget process, overseeing financial systems and reporting, and managing transactional finance activities. This role ensures the integrity, accuracy, and strategic alignment of…
Added 29 mins ago
MT
Customer Service Representative - Manufacturing
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- Full-time
Enter, process, acknowledge and follow-up on customer orders received via EDI and e-mail. Verify pricing, lead times, load quantities (pallets and weight) and ensure timely entry,…
Added 29 mins ago
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Project Coordinator
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- Full-time
Assist with project reporting, process improvements, templates, and tools that strengthen visibility, consistency, and team accountability.
Added 29 mins ago
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Manager, Real Estate Operations
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Toronto, ON
- Full-time
Reporting to the Associate Director, Real Estate Leasing and Development, the Manager, Real Estate Operations will oversee the operational performance of Toronto Pearson’s diverse portfolio…
Added 29 mins ago
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Program Assistant (Office Admin), Mental Health & Substance Use - Lily's Community Heath Center
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Temporary
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 29 mins ago
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Shopping & Marketplace Strategist (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
The Strategist is the strategic lead on assigned accounts. They own diagnosis, roadmap, and revenue outcomes.
Added 29 mins ago
D
Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
The Strategist is the strategic lead on assigned accounts. They own diagnosis, roadmap, and revenue outcomes.
Added 29 mins ago
Environmental & Sustainability Engineer
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…Services team and will work closely with the EHS Team. You will lead local execution of environmental aspects of the Environmental, Health, and Safety Strategy and drive day-to-day…

Sun Life

Program Manager, Canadian Shared Services

Montreal, QC, Canada
Sun Life Montreal Metcalfe, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational priorities across the function. The role requires strong program coordination, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are executed on time. The role connects teams across Canadian Shared Services to drive alignment, monitor progress, and support disciplined follow-through.

Strategic & Business Management Support

What this means: highlights the “right hand to leadership” support – it’s anchored around enabling Canadian Shared Service LT to run the business effectively

Enable leadership team execution of strategy by developing plans, tracking progress, and ensuring alignment across priorities
Lead and manage annual and quarterly planning cycles, ensuring prioritization, coordination, tracking and documentation across leadership teams
Provide business management support to ensure leaders are aligned on strategy, messaging, and operating principles
Act as a trusted partner to leaders, helping translate strategy into actionable plans and decisions
Enable alignment across Ins Ops leaders and teams by connecting priorities, sharing insights, and driving coordinated execution

Operational Performance, Data & Insights

What this means: how to bring clarity and discipline to the business

Develop and manage key management operating system elements (e.g., scorecards, dashboards, monitoring tools)
Track and analyze business performance data to support decision-making and identify opportunities/issues
Provide insights that help leadership assess progress against goals and adjust plans as needed

Communications & Engagement

What this means: bringing leadership voice and clarity across the org

Develop and execute internal communications strategies to inform and engage teams and stakeholders
Develop senior leadership messaging in “the voice of” the leader, including preparation for speaking engagements (drafting speaking notes that the leader can personalize)
Ensure consistent messaging aligned to strategy, priorities, and leadership direction
Support leadership in delivering clear communications across the organization (email comms, Engage posts, etc.)
Contribute to consistent reporting and governance practices that strengthen visibility, alignment, and execution across initiatives.

Business Initiatives & Project Leadership

What this means: this is about making things happen

Lead and/or support business initiatives in various capacities
Ensure initiatives align to broader strategy and deliver intended business outcomes (work closely with STBP on alignment)
Provide structure, coordination, and execution support across a portfolio of priorities

Leadership Enablement & Governance

What this means: it’s about being the “engine behind leadership effectiveness” - aligned to real day-to-day.

Support the VP and leadership team by coordinating priorities, governance activities, decision-support materials, and follow-up actions.
Translate leadership direction into structured plans, communications, and execution mechanisms that enable organizational follow-through.

What You Need to Succeed

Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
Experience working in project management functions or relevant experience
Highly organized and able to effectively prioritize and manage multiple initiatives and deadlines for various stakeholders
Strong and effective relationship builder with the ability to influence across boundaries
Excellent communication and facilitation skills, including the ability to summarize and present in a clear and concise manner to executive-level audiences
Strong problem solving, analytical and critical thinking skills with a continuous improvement mindset
Self-starter, takes initiative and has a desire to probe and solution
Ability to work in ambiguous situations and with limited process definition or documentation
Ability to adapt to change and pivot quickly with changing priorities
Ability to manage through influence and collaborate to achieve goals
University or College degree or post-secondary education
Knowledge of the Group Benefits or Health industry is an asset

What’s in for for you ?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more.
Flexible Benefits from the day you join to meet the needs of you and your family.
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

85,000/85 000 - 128,000/128 000

Job Category:

Project Management - Process

Posting End Date:

06/11/2026

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More about this job

Responsibilities

The Program Manager acts as a strategic partner to the VP of Canadian Shared Services, responsible for enabling the execution of strategic and operational priorities. This role involves coordinating key programs, managing business performance data, and facilitating internal communications to ensure organizational alignment.

Requirements

Candidates must be bilingual in French and English and possess significant experience in project management or relevant business functions. Strong analytical, communication, and relationship-building skills are required to influence stakeholders and drive execution in a fast-paced environment.

Skills

Program management
Strategic planning
Business management
Data analysis
Internal communications
Stakeholder management
Project management
Relationship building
Problem solving
Critical thinking
Bilingualism
Governance
Reporting
Facilitation
Operational performance

Benefits

Flexible benefits
Career development programs
Coaching
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Canadian Shared Services
Strategic Planning
Operational Priorities
Business Management
Data Analysis
Scorecards
Dashboards
Internal Communications
Governance
Project Leadership
Group Benefits
Health Industry
Bilingual
Continuous Improvement
Stakeholder Engagement
Executive Reporting
Change Management
Performance Monitoring
Strategic Alignment

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