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Added 14 mins ago
W
Associate Specialist - Quotations
Wesco
Calgary, AB
- Full-time
Communicates with account representatives, account executives, and inside sales reps to ensure quotes and resulting orders are complete.
Added 14 mins ago
Senior Strategic Sourcing Specialist- Packaging
Lactalis
Toronto, ON
Act as a Single Point of Accountability (SPA) for internal customers; operations/marketing/sales to support them in pricing, design, timeline creation, business cases, etc.
Added 29 mins ago
KA
Client Success Specialist
Kaizen Automotive Group
Calgary, AB
- Full-time
…fast-paced environment. You'll build strong client relationships, support service delivery, and contribute to customer satisfaction and retention while working within a collaborative and…
Added 29 mins ago
EM
Accountant
Enterprise Mobility
Surrey, BC
- Full-time
This position is based out of our Surrey Administrative Office located at 13160 88 Ave, Surrey BC V3W 3K3. The rate of pay for this role is $30.00 per hour.
Added 44 mins ago
LC
SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
As a colleague in one of our stores, you will have an immediate impact on sales and customer satisfaction by:
Added 44 mins ago
Recreation Manager
Optima Living
Medicine Hat, AB
Collaborates with the Sales/Marketing team to organize events that support the marketing plan and promote community activities.
Added 44 mins ago
TRAFFIC OPERATIONS COORDINATOR
Harvard Media Inc.
Regina, SK · Saskatoon, SK
Assist with incentive tracking and administrative support functions.
Added 44 mins ago
SS
Front Desk - Part Time/ Weekend
SS Stonebridge Del Fitness Corporation O/A Motion Fitness
Saskatoon, SK
- Part-time
Take prospective members on a facility tour and maximize membership/personal training sales.
Added 44 mins ago
ER
Sr. Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
Provide day-to-day administrative and coordination support to the Sales Manager and sales representatives.
Added 44 mins ago
GH
Customer Account Analyst
GE HealthCare
Mississauga, ON
- Full-time
…operations, IT, and Finance. You will gain exposure supporting both Sales and Service, and assist the greater organization in achieving its annual goals and objectives as an active…
Added 1 hour ago
UO
E-Commerce Coordinator
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $4,383 to $4,596 CAD / month
- Full-time
…customer-facing content, delayed product launches, or lost sales. Poor or delayed handling of customer order enquiries affects customer confidence and the professional image of the…
Added 1 hour ago
TI
Customer Experience Representative
TTI, Inc.
Toronto, ON
- Full-time
Provide support and build solid relationships with our customers and sales team
Added 1 hour ago
SL
National Disability Support
Sun Life
Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 1 hour ago
D
Client Financial Services Agent
Desjardins
Rouyn-Noranda, QC · Caisse Desjardins de Rouyn-Noranda
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 1 hour ago
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Client Associate (IR licensed) Wood Gundy
CIBC
St. John's, NL
- Full-time
Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting…
Added 1 hour ago
C
Junior Technical Writer co-op
CIBC
Toronto, ON
- Full-time
With the support of our Content Leads, recommends documentation solutions that utilize industry leading design practices for the intranet, including content reuse, search, plain language…
Added 1 hour ago
B
Portfolio Assistant, Private Wealth
BMO
Burnaby, BC · STSQ
- Full-time
Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within…
Added 1 hour ago
M
Proposal Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Drive sales & revenue growth through the completion of RFPs
Added 1 hour ago
TW
Automotive Service Technician
The Warrington Group Inc.
Hammonds Plains, NS
- Full-time
Coordinate with technicians to support an efficient daily workflow.
Added 1 hour ago
HG
Junior Product Manager
Hypertec Group
Montreal, QC
- Full-time
Hypertec is seeking a Junior Product Manager to join our Sales Operations team in Montreal. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.
Added 1 hour ago
ML
Unit Manager
MAPLE LEAF LOUNGE
Vancouver, BC
- Full-time
Providing very basic information for those wanting more details on our products. Directing them to our website or connecting them with a sales contact on site.
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 1 hour ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
…according to established standards. This role also performs the administrative and financial duties for the unit such as ordering and resolving discrepancies with suppliers and customers,…
Added 1 hour ago
AI
Inventory Clerk
American Iron and Metal
Montréal-Est, QC
- Full-time
Tools, support and opportunities for professional development;
Added 1 hour ago
HA
Medical Aesthetics Account Manager – BC East, Hugel Canada
Hugel Aesthetics
BC · Vancoucer, British Columbia
- Full-time
We are looking for a highly motivated and experienced medical aesthetics Account Manager to join our Canadian sales team. This field-based role is in territory five days a week and is…

Sun Life

Program Manager, Canadian Shared Services

Montreal, QC, Canada
Sun Life Montreal Metcalfe, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational priorities across the function. The role requires strong program coordination, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are executed on time. The role connects teams across Canadian Shared Services to drive alignment, monitor progress, and support disciplined follow-through.

Strategic & Business Management Support

What this means: highlights the “right hand to leadership” support – it’s anchored around enabling Canadian Shared Service LT to run the business effectively

Enable leadership team execution of strategy by developing plans, tracking progress, and ensuring alignment across priorities
Lead and manage annual and quarterly planning cycles, ensuring prioritization, coordination, tracking and documentation across leadership teams
Provide business management support to ensure leaders are aligned on strategy, messaging, and operating principles
Act as a trusted partner to leaders, helping translate strategy into actionable plans and decisions
Enable alignment across Ins Ops leaders and teams by connecting priorities, sharing insights, and driving coordinated execution

Operational Performance, Data & Insights

What this means: how to bring clarity and discipline to the business

Develop and manage key management operating system elements (e.g., scorecards, dashboards, monitoring tools)
Track and analyze business performance data to support decision-making and identify opportunities/issues
Provide insights that help leadership assess progress against goals and adjust plans as needed

Communications & Engagement

What this means: bringing leadership voice and clarity across the org

Develop and execute internal communications strategies to inform and engage teams and stakeholders
Develop senior leadership messaging in “the voice of” the leader, including preparation for speaking engagements (drafting speaking notes that the leader can personalize)
Ensure consistent messaging aligned to strategy, priorities, and leadership direction
Support leadership in delivering clear communications across the organization (email comms, Engage posts, etc.)
Contribute to consistent reporting and governance practices that strengthen visibility, alignment, and execution across initiatives.

Business Initiatives & Project Leadership

What this means: this is about making things happen

Lead and/or support business initiatives in various capacities
Ensure initiatives align to broader strategy and deliver intended business outcomes (work closely with STBP on alignment)
Provide structure, coordination, and execution support across a portfolio of priorities

Leadership Enablement & Governance

What this means: it’s about being the “engine behind leadership effectiveness” - aligned to real day-to-day.

Support the VP and leadership team by coordinating priorities, governance activities, decision-support materials, and follow-up actions.
Translate leadership direction into structured plans, communications, and execution mechanisms that enable organizational follow-through.

What You Need to Succeed

Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
Experience working in project management functions or relevant experience
Highly organized and able to effectively prioritize and manage multiple initiatives and deadlines for various stakeholders
Strong and effective relationship builder with the ability to influence across boundaries
Excellent communication and facilitation skills, including the ability to summarize and present in a clear and concise manner to executive-level audiences
Strong problem solving, analytical and critical thinking skills with a continuous improvement mindset
Self-starter, takes initiative and has a desire to probe and solution
Ability to work in ambiguous situations and with limited process definition or documentation
Ability to adapt to change and pivot quickly with changing priorities
Ability to manage through influence and collaborate to achieve goals
University or College degree or post-secondary education
Knowledge of the Group Benefits or Health industry is an asset

What’s in for for you ?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more.
Flexible Benefits from the day you join to meet the needs of you and your family.
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

85,000/85 000 - 128,000/128 000

Job Category:

Project Management - Process

Posting End Date:

06/11/2026

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More about this job

Responsibilities

The Program Manager acts as a strategic partner to the VP of Canadian Shared Services, responsible for enabling the execution of strategic and operational priorities. This role involves coordinating key programs, managing business performance data, and facilitating internal communications to ensure organizational alignment.

Requirements

Candidates must be bilingual in French and English and possess significant experience in project management or relevant business functions. Strong analytical, communication, and relationship-building skills are required to influence stakeholders and drive execution in a fast-paced environment.

Skills

Program management
Strategic planning
Business management
Data analysis
Internal communications
Stakeholder management
Project management
Relationship building
Problem solving
Critical thinking
Bilingualism
Governance
Reporting
Facilitation
Operational performance

Benefits

Flexible benefits
Career development programs
Coaching
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Canadian Shared Services
Strategic Planning
Operational Priorities
Business Management
Data Analysis
Scorecards
Dashboards
Internal Communications
Governance
Project Leadership
Group Benefits
Health Industry
Bilingual
Continuous Improvement
Stakeholder Engagement
Executive Reporting
Change Management
Performance Monitoring
Strategic Alignment

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