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Added 9 mins ago
OM
Account Manager, Social
Omnicom Media
Toronto, ON
- Full-time
As an Account Manager, Paid Social Activation, you will lead campaign execution and performance across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit, and Pinterest,…
Added 9 mins ago
R
Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
The Senior Manager, Customer Success Operations is responsible for building, managing, and continuously improving the systems, data, reporting, processes, and operational discipline that…
Added 9 mins ago
P
Country Manager, Canada
Polaroid
Canada
- Full-time
As the Country Manager, Canada - you will play a pivotal role in managing and expanding our footprint with National Retailers and Independents alike. We are looking for an experienced…
Added 9 mins ago
IF
Director - Governance & Client Account Management
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
The Governance Director – Client Account Management provides day to day oversight; guidance and strategic leadership to our client and the broader support team at IFDS and SS&C through…
Added 39 mins ago
RH
Marketing Manager
Robert Half
Calgary, AB
- Full-time
Reporting to the CFO, the Marketing Manager will play a critical role in supporting business growth through data-driven marketing initiatives, digital marketing excellence, and…
Added 40 mins ago
MA
Supply Chain Category Management Advisor
Manpower Alberta
Calgary, AB
- $55.75 to $82.95 CAD / hour
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 40 mins ago
KH
Manager, Revenue Growth Management (RGM)
Kraft Heinz
Toronto, ON
- Full-time
The Manager, Revenue Growth Management leads pricing, promotion, assortment, and mix workstreams to support profitable growth across categories and customers. This role sets direction for…
Added 54 mins ago
DU
Communications and Marketing Manager
Dalhousie University
Halifax, NS
- Full-time
…industries. Reporting to the Dean, the Communications & Marketing Manager leads strategic communications, marketing, and digital engagement initiatives for the Faculty of Computer Science.…
Added 55 mins ago
LC
Integration & Value Hub Advisor
LNG Canada
Calgary, AB
- Full-time
…collaboration, structured problem-solving, and the ability to align senior leaders and working-level teams around practical solutions, clear accountabilities, and sustained…
Added 1 hour ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Added 1 hour ago
HN
Commercial Manager / Senior Commercial Manager
Horizon New Energy
Calgary, AB
- Full-time
We are looking for a Commercial Manager / Senior Commercial Manager to help grow our renewable energy portfolio across Canada. Reporting to Horizon’s Managing Director, you will lead…
Added 1 hour ago
PC
Junior Brand Manager
PRESTIGE COSMETIQUES
Montreal, QC
- Full-time
Reporting to the Senior Brand Manager, the Junior Brand Manager supports the development, implementation and execution of marketing initiatives and activities for our Beauty and Fragrances…
Added 1 hour ago
PH
Operations Coordinator, Advancing Health
Providence Healthcare
Vancouver, BC
- Temporary
Added 1 hour ago
WC
Senior Manager, Benefits and Wellbeing
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...This role provides strategic direction for benefits and retirement/savings programs, ensuring compliance with legislation and best practices. The role identifies and…
Added 2 hours ago
IF
Senior Education Strategist
iA Financial Group
Calgary, AB
- Full-time
Reporting to the National Manager of Education, you will act as a strategic Education partner to Service, Sales, Marketing, Implementation and other internal stakeholders. Bringing a…
Added 2 hours ago
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Senior Manager, Process & Product
SSENSE
Montreal, QC
- Full-time
As the Senior Manager, Process & Product, you will lead a specialized team responsible for shaping SSENSE’s Planning, Merchandising, and Creative platforms. Acting as the critical bridge…
Added 2 hours ago
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Manager, Hospitality Services (1- year contract)
CIBC
Toronto, ON
- Full-time
Support strategic priorities – Partner with the Senior Manager, Hospitality Services to help deliver the team’s priorities, share practical insights, and contribute to the ongoing…
Added 2 hours ago
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Senior Technology Project Manager, Group Functions Technology
Manulife
Toronto, ON
- Full-time
Working within Technology Business Management & Strategy in Group Functions Technology, the Senior Technology Project Manager will drive the successful delivery of strategic initiatives…
Added 3 hours ago
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Capital Asset Manager (Manitoba)
Extendicare
MB · Extendicare Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Director, Asset Manager, the Capital Asset Manager will oversee capital projects, capital budgets, renovations, and expansions for a portfolio of long-term care…
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Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Companies Limited
Montreal, QC
- Full-time
The Senior Manager, Media Strategy – Maxi Business serves as the primary strategic media partner for Maxi and key Quebec-based business stakeholders. This role is responsible for developing…
Added 3 hours ago
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Corporate Tax, Senior Manager
PwC
Calgary, AB
- Full-time
As a Corporate Tax Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 3 hours ago
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Branch Manager Trainee
TD
Brampton, ON
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A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadership
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Project Manager II, Payments
TD
Toronto, ON
- Full-time
TD Securities is proud to offer a rewarding opportunity for a Project Manager in Payment Platform spaces. The candidate will be a significant contributor to a globally diverse team which is…
Added 3 hours ago
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Manager, Compliance – Model and Data Governance
TD
Toronto, ON
- Full-time
The Manager, Compliance – Model and Data Governance is responsible for ensuring AI and data usage within TDS Compliance aligns with enterprise strategy and governance principles. The role…
Added 4 hours ago
B&
Project Manager - Industrial
Black & McDonald Limited
Remote, Canada
- Full-time
- Remote
…foundation for your career, this position is for you. The Project Manager is located on site and reports directly to the Division Manager. Project Manager plan, organize, direct, control…

Sun Life

Program Manager, Canadian Shared Services

Montreal, QC, Canada
Sun Life Montreal Metcalfe, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational priorities across the function. The role requires strong program coordination, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are executed on time. The role connects teams across Canadian Shared Services to drive alignment, monitor progress, and support disciplined follow-through.

Strategic & Business Management Support

What this means: highlights the “right hand to leadership” support – it’s anchored around enabling Canadian Shared Service LT to run the business effectively

Enable leadership team execution of strategy by developing plans, tracking progress, and ensuring alignment across priorities
Lead and manage annual and quarterly planning cycles, ensuring prioritization, coordination, tracking and documentation across leadership teams
Provide business management support to ensure leaders are aligned on strategy, messaging, and operating principles
Act as a trusted partner to leaders, helping translate strategy into actionable plans and decisions
Enable alignment across Ins Ops leaders and teams by connecting priorities, sharing insights, and driving coordinated execution

Operational Performance, Data & Insights

What this means: how to bring clarity and discipline to the business

Develop and manage key management operating system elements (e.g., scorecards, dashboards, monitoring tools)
Track and analyze business performance data to support decision-making and identify opportunities/issues
Provide insights that help leadership assess progress against goals and adjust plans as needed

Communications & Engagement

What this means: bringing leadership voice and clarity across the org

Develop and execute internal communications strategies to inform and engage teams and stakeholders
Develop senior leadership messaging in “the voice of” the leader, including preparation for speaking engagements (drafting speaking notes that the leader can personalize)
Ensure consistent messaging aligned to strategy, priorities, and leadership direction
Support leadership in delivering clear communications across the organization (email comms, Engage posts, etc.)
Contribute to consistent reporting and governance practices that strengthen visibility, alignment, and execution across initiatives.

Business Initiatives & Project Leadership

What this means: this is about making things happen

Lead and/or support business initiatives in various capacities
Ensure initiatives align to broader strategy and deliver intended business outcomes (work closely with STBP on alignment)
Provide structure, coordination, and execution support across a portfolio of priorities

Leadership Enablement & Governance

What this means: it’s about being the “engine behind leadership effectiveness” - aligned to real day-to-day.

Support the VP and leadership team by coordinating priorities, governance activities, decision-support materials, and follow-up actions.
Translate leadership direction into structured plans, communications, and execution mechanisms that enable organizational follow-through.

What You Need to Succeed

Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
Experience working in project management functions or relevant experience
Highly organized and able to effectively prioritize and manage multiple initiatives and deadlines for various stakeholders
Strong and effective relationship builder with the ability to influence across boundaries
Excellent communication and facilitation skills, including the ability to summarize and present in a clear and concise manner to executive-level audiences
Strong problem solving, analytical and critical thinking skills with a continuous improvement mindset
Self-starter, takes initiative and has a desire to probe and solution
Ability to work in ambiguous situations and with limited process definition or documentation
Ability to adapt to change and pivot quickly with changing priorities
Ability to manage through influence and collaborate to achieve goals
University or College degree or post-secondary education
Knowledge of the Group Benefits or Health industry is an asset

What’s in for for you ?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more.
Flexible Benefits from the day you join to meet the needs of you and your family.
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

85,000/85 000 - 128,000/128 000

Job Category:

Project Management - Process

Posting End Date:

06/11/2026

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More about this job

Responsibilities

The Program Manager acts as a strategic partner to the VP of Canadian Shared Services, responsible for enabling the execution of strategic and operational priorities. This role involves coordinating key programs, managing business performance data, and facilitating internal communications to ensure organizational alignment.

Requirements

Candidates must be bilingual in French and English and possess significant experience in project management or relevant business functions. Strong analytical, communication, and relationship-building skills are required to influence stakeholders and drive execution in a fast-paced environment.

Skills

Program management
Strategic planning
Business management
Data analysis
Internal communications
Stakeholder management
Project management
Relationship building
Problem solving
Critical thinking
Bilingualism
Governance
Reporting
Facilitation
Operational performance

Benefits

Flexible benefits
Career development programs
Coaching
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Canadian Shared Services
Strategic Planning
Operational Priorities
Business Management
Data Analysis
Scorecards
Dashboards
Internal Communications
Governance
Project Leadership
Group Benefits
Health Industry
Bilingual
Continuous Improvement
Stakeholder Engagement
Executive Reporting
Change Management
Performance Monitoring
Strategic Alignment

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