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Added 6 mins ago
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Product Leader, Product management
Desjardins
Montreal, QC
- Full-time
…with market trends and Desjardins Group’s target position. You lead and influence specialists and different stakeholders with respect to development projects and complex strategic…
Added 6 mins ago
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Medical Education Lead
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Lead cross-functional initiatives within their DA to implement valuable educational programs aligned to our strategic direction.
Added 6 mins ago
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Proposal Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Assist or lead process improvement projects/initiatives
Added 6 mins ago
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Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
Strategy, Transformation & Value Realization: Lead strategic and transformation workstreams that support GTO priorities, including operating model modernization, AI enablement, workforce…
Added 6 mins ago
M
Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
Lead GRO Program Managers and associated resources, establishing clear accountabilities across enterprise, regional and business delivery.
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Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…performance, and enabling strong business outcomes through strategic sourcing, contracting, and partnership management. You will collaborate across multiple business areas to ensure we…
Added 6 mins ago
O
Sr Customer Success Manager - Oracle Health
Oracle
Canada
- $79,900 to $131,300 CAD / year
- Full-time
Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
Added 6 mins ago
Lead Business Analyst - Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Lead Business Analyst leads business analysis for the Direct Venture’s largest, most complex and cross-functional change initiatives. The role frames business problems and options,…
Added 6 mins ago
Team Lead, Engineering (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Team Lead Engineering (Contract). In this position, you will provide…
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RA
Senior Account Manager – Creative & Marketing
Recrute Action
Toronto, ON
- Contract
Lead the planning and execution of strategic global initiatives.
Added 6 mins ago
Sr Client Support Consultant
The Canada Life Assurance Company
Winnipeg, MB
…governance and decision-making needs. You'll also contribute to strategic projects that enhance the client experience and strengthen our service…
Added 6 mins ago
SAP SuccessFactors Learning Lead - Senior Consultant / Manager
EY
Edmonton, AB · AB · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
As a Senior Consultant or Manager, you will own the end-to-end delivery of SuccessFactors Learning implementations, lead client engagements, and mentor junior consultants. This role is…
Added 6 mins ago
SAP SuccessFactors Employee Central Global Benefits - Senior Consultant or Manager
EY
Edmonton, AB · AB · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Calgary, AB · Waterloo, ON
…expertise in Employee Central (EC) Global Benefits who can lead complex HR technology transformations and deliver innovative benefits solutions for global…
Added 6 mins ago
SAP SuccessFactors Employee Central Payroll - Senior Manager
EY
AB · Ottawa, ON · Toronto, ON · Calgary, AB
…Technology practice. This role is designed for professionals who can lead complex, multi-country payroll implementations, manage senior stakeholders, and ensure delivery excellence. You…
Added 6 mins ago
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Director, HOA Governance and Property Management
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Lead development and standardization of HOA governance frameworks, including Board structures, rules, policies, and operating procedures.
Added 6 mins ago
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Manager Engineering Gas Pipeline
Enbridge
Toronto, ON
- Full-time
In this role, you will lead a multidisciplinary engineering organization responsible for the design, maintenance, and advancement of pipeline facilities across our gas distribution business…
Added 21 mins ago
Sr. Manager, Trade Compliance
L3Harris Technologies
ON · Waterdown, ON
We are seeking a strategic and results-driven Senior Manager, Trade Compliance to lead a team of import and export professionals and oversee the implementation and compliance with…
Added 21 mins ago
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Account Manager - Creative
Innovative Beauty Group
Mississauga, ON
- $75,000 to $95,000 CAD / year
- Full-time
Lead client meetings, presentations, and account reviews, clearly communicating recommendations, project progress, decisions, and next steps.
Added 50 mins ago
BC
Site Superintendent
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
The individual demonstrates strategic thinking and has a high-performance expectancy for themselves and their teams. They lead and inspire teams to work in collaboration with others.
Added 50 mins ago
C
D'ingénieur(e) de projets (Project Engineer)
Celanese
Boucherville, QC
- Full-time
…budget assessment through facility commissioning. They will lead strategic projects aimed at improving our facilities and strengthening process safety and…
Added 1 hour ago
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Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Lead a team of quantitative professionals to validate TDI insurance models
Added 1 hour ago
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Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Provide effective communication with different stakeholders from 1st line and in-time solve model limitations / issues to meet validation lead time target.
Added 1 hour ago
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Specialized HR Manager
TD
Toronto, ON
- Full-time
…the day-to-day relationships with our various partners and lead customized solutions aligned to the strategic objectives within the Global Technology & Solutions portfolio. In this…
Added 1 hour ago
Associate Director, Damages & Valuations
Secretariat
Toronto, ON
Associate Directors lead the day-to-day delivery of engagements and work closely with senior professionals and testifying experts on complex issues at the intersection of valuation,…
Added 1 hour ago
PC
Intermediate Forest Analyst
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Sun Life

Program Manager, Canadian Shared Services

Montreal, QC, Canada
Sun Life Montreal Metcalfe, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational priorities across the function. The role requires strong program coordination, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are executed on time. The role connects teams across Canadian Shared Services to drive alignment, monitor progress, and support disciplined follow-through.

Strategic & Business Management Support

What this means: highlights the “right hand to leadership” support – it’s anchored around enabling Canadian Shared Service LT to run the business effectively

Enable leadership team execution of strategy by developing plans, tracking progress, and ensuring alignment across priorities
Lead and manage annual and quarterly planning cycles, ensuring prioritization, coordination, tracking and documentation across leadership teams
Provide business management support to ensure leaders are aligned on strategy, messaging, and operating principles
Act as a trusted partner to leaders, helping translate strategy into actionable plans and decisions
Enable alignment across Ins Ops leaders and teams by connecting priorities, sharing insights, and driving coordinated execution

Operational Performance, Data & Insights

What this means: how to bring clarity and discipline to the business

Develop and manage key management operating system elements (e.g., scorecards, dashboards, monitoring tools)
Track and analyze business performance data to support decision-making and identify opportunities/issues
Provide insights that help leadership assess progress against goals and adjust plans as needed

Communications & Engagement

What this means: bringing leadership voice and clarity across the org

Develop and execute internal communications strategies to inform and engage teams and stakeholders
Develop senior leadership messaging in “the voice of” the leader, including preparation for speaking engagements (drafting speaking notes that the leader can personalize)
Ensure consistent messaging aligned to strategy, priorities, and leadership direction
Support leadership in delivering clear communications across the organization (email comms, Engage posts, etc.)
Contribute to consistent reporting and governance practices that strengthen visibility, alignment, and execution across initiatives.

Business Initiatives & Project Leadership

What this means: this is about making things happen

Lead and/or support business initiatives in various capacities
Ensure initiatives align to broader strategy and deliver intended business outcomes (work closely with STBP on alignment)
Provide structure, coordination, and execution support across a portfolio of priorities

Leadership Enablement & Governance

What this means: it’s about being the “engine behind leadership effectiveness” - aligned to real day-to-day.

Support the VP and leadership team by coordinating priorities, governance activities, decision-support materials, and follow-up actions.
Translate leadership direction into structured plans, communications, and execution mechanisms that enable organizational follow-through.

What You Need to Succeed

Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
Experience working in project management functions or relevant experience
Highly organized and able to effectively prioritize and manage multiple initiatives and deadlines for various stakeholders
Strong and effective relationship builder with the ability to influence across boundaries
Excellent communication and facilitation skills, including the ability to summarize and present in a clear and concise manner to executive-level audiences
Strong problem solving, analytical and critical thinking skills with a continuous improvement mindset
Self-starter, takes initiative and has a desire to probe and solution
Ability to work in ambiguous situations and with limited process definition or documentation
Ability to adapt to change and pivot quickly with changing priorities
Ability to manage through influence and collaborate to achieve goals
University or College degree or post-secondary education
Knowledge of the Group Benefits or Health industry is an asset

What’s in for for you ?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more.
Flexible Benefits from the day you join to meet the needs of you and your family.
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

85,000/85 000 - 128,000/128 000

Job Category:

Project Management - Process

Posting End Date:

06/11/2026

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More about this job

Responsibilities

The Program Manager acts as a strategic partner to the VP of Canadian Shared Services, responsible for enabling the execution of strategic and operational priorities. This role involves coordinating key programs, managing business performance data, and facilitating internal communications to ensure organizational alignment.

Requirements

Candidates must be bilingual in French and English and possess significant experience in project management or relevant business functions. Strong analytical, communication, and relationship-building skills are required to influence stakeholders and drive execution in a fast-paced environment.

Skills

Program management
Strategic planning
Business management
Data analysis
Internal communications
Stakeholder management
Project management
Relationship building
Problem solving
Critical thinking
Bilingualism
Governance
Reporting
Facilitation
Operational performance

Benefits

Flexible benefits
Career development programs
Coaching
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Canadian Shared Services
Strategic Planning
Operational Priorities
Business Management
Data Analysis
Scorecards
Dashboards
Internal Communications
Governance
Project Leadership
Group Benefits
Health Industry
Bilingual
Continuous Improvement
Stakeholder Engagement
Executive Reporting
Change Management
Performance Monitoring
Strategic Alignment

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