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Added 12 mins ago
NF
Sales Representative - Mill Woods/Southgate Mall
Neo Financial
AB · Edmonton, Alberta
- $20 CAD / hour
- Contract
…the company’s long-term success. Regardless of role, every team member is expected to think like an owner and make decisions that move the business…
Added 27 mins ago
Sales Associate-Retail
Roots
Vancouver, BC
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 27 mins ago
Sales Advisor
Reliance Home Comfort
Windsor, ON
By joining Reliance as a Sales Advisor, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 27 mins ago
CA
Dutton ONroute - Full-Time Crew Member - Market
Careers at ONroute
ON · Dutton, ON · London, ON · Southwold, ON · West Elgin, ON · West Lorne, ON · Chatham-Kent, ON
- Full-time
…or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most important thing is who you…
Added 41 mins ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Willing to work as a member of a team and interact with others in a professional and courteous manner.
Added 42 mins ago
RL
Inside Sale Representative (Représentant(e) des ventes internes)
Rittal LLC
Montreal, QC
- Full-time
As a certified Great Place to Work®, Rittal Limited believes that every single team member plays an important role in contributing to our success. We are passionate about creating a fun,…
Added 42 mins ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Belleville, ON
- Part-time
An organized and detail-oriented team member.
Added 56 mins ago
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Contact Center Rep II, Borrowing (Markham, On)
TD
Markham, ON
- Full-time
As a valued member of our Contact Centre Team, you will:
Added 56 mins ago
MS
Early Morning Merchandise Team Member
Michaels Stores
Langley (District), BC
- Part-time
…project a positive image and serve as a role model for other Team…
Added 56 mins ago
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Market Development Manager
Desjardins
QC · Caisse Desjardins de la Chute-Montmorency-- île-d'Orléans
- Full-time
…responsible for the strategic and operational management of a team dedicated to selling financial products and services in a specific business line. You build and maintain long-term…
Added 56 mins ago
C
Client Engagement Associate
CIBC
Vancouver, BC
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 56 mins ago
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Client Engagement Associate
CIBC
Nanaimo, BC · ON · Country Club Mall Wellington
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 56 mins ago
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Universal Banker
CIBC
Comox, BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services…
Added 56 mins ago
C
Sr. Relationship Manager, Real Estate Finance
CIBC
London, ON
- Full-time
As a member of the CIBC Real Estate Finance Division, you will focus exclusively on providing financing to real estate companies on both an interim/construction and term basis across…
Added 56 mins ago
Financial Advisor - Amherst, NS (37.5 Hours / Week)
Scotiabank
Amherst, NS
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 56 mins ago
AL
Rental Coordinator
Air Liquide
Saint-Hyacinthe, QC
- Full-time
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our…
Added 56 mins ago
SS
Production Scheduler and Logistics Coordinator
Samuel, Son & Co.
Cambridge, ON
- Full-time
…with plant order pickers, Operations, Production Scheduling, Sales, Customer Service, supervisors, warehouse personnel, Purchasing, load planners, carriers, and customers to identify root…
Added 1 hour ago
Sales Associate
Rogers Communications
Edmonton, AB
…recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our…
Added 1 hour ago
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Sales Associate PT
Vessi
Mississauga, ON
- Part-time
Our team and community are out in the world spreading kindness, cold plunging, cleaning up coastlines and celebrating rainy days. With our retail stores, more people than ever can…
Added 1 hour ago
HG
Project Coordinator
Hypertec Group
Montreal, QC
- Full-time
Hypertec is seeking a Project Coordinator to join our Sales Operations team in Montreal. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Morinville, AB
Assist with team member onboarding, training, and continuous education.
Added 1 hour ago
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(CAN) Front End Assistant Manager
Walmart
Pointe-Claire, QC
- Full-time
1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 1 hour ago
SH
Director of Sales
Stem Health
Toronto, ON
- Full-time
Close the loop between sales and operations. Every commitment made in a sale must be one the clinical and operations team can fulfil. Own that handoff and own what breaks when it does not…
Added 1 hour ago
TG
Planet Fitness - Member Services Representative - Part Time - Brockville
Taymax Group
Brockville, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 1 hour ago
SL
Program Manager, Canadian Shared Services
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are…

Sun Life

Program Manager, Canadian Shared Services

Montreal, QC, Canada
Sun Life Montreal Metcalfe, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational priorities across the function. The role requires strong program coordination, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are executed on time. The role connects teams across Canadian Shared Services to drive alignment, monitor progress, and support disciplined follow-through.

Strategic & Business Management Support

What this means: highlights the “right hand to leadership” support – it’s anchored around enabling Canadian Shared Service LT to run the business effectively

Enable leadership team execution of strategy by developing plans, tracking progress, and ensuring alignment across priorities
Lead and manage annual and quarterly planning cycles, ensuring prioritization, coordination, tracking and documentation across leadership teams
Provide business management support to ensure leaders are aligned on strategy, messaging, and operating principles
Act as a trusted partner to leaders, helping translate strategy into actionable plans and decisions
Enable alignment across Ins Ops leaders and teams by connecting priorities, sharing insights, and driving coordinated execution

Operational Performance, Data & Insights

What this means: how to bring clarity and discipline to the business

Develop and manage key management operating system elements (e.g., scorecards, dashboards, monitoring tools)
Track and analyze business performance data to support decision-making and identify opportunities/issues
Provide insights that help leadership assess progress against goals and adjust plans as needed

Communications & Engagement

What this means: bringing leadership voice and clarity across the org

Develop and execute internal communications strategies to inform and engage teams and stakeholders
Develop senior leadership messaging in “the voice of” the leader, including preparation for speaking engagements (drafting speaking notes that the leader can personalize)
Ensure consistent messaging aligned to strategy, priorities, and leadership direction
Support leadership in delivering clear communications across the organization (email comms, Engage posts, etc.)
Contribute to consistent reporting and governance practices that strengthen visibility, alignment, and execution across initiatives.

Business Initiatives & Project Leadership

What this means: this is about making things happen

Lead and/or support business initiatives in various capacities
Ensure initiatives align to broader strategy and deliver intended business outcomes (work closely with STBP on alignment)
Provide structure, coordination, and execution support across a portfolio of priorities

Leadership Enablement & Governance

What this means: it’s about being the “engine behind leadership effectiveness” - aligned to real day-to-day.

Support the VP and leadership team by coordinating priorities, governance activities, decision-support materials, and follow-up actions.
Translate leadership direction into structured plans, communications, and execution mechanisms that enable organizational follow-through.

What You Need to Succeed

Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
Experience working in project management functions or relevant experience
Highly organized and able to effectively prioritize and manage multiple initiatives and deadlines for various stakeholders
Strong and effective relationship builder with the ability to influence across boundaries
Excellent communication and facilitation skills, including the ability to summarize and present in a clear and concise manner to executive-level audiences
Strong problem solving, analytical and critical thinking skills with a continuous improvement mindset
Self-starter, takes initiative and has a desire to probe and solution
Ability to work in ambiguous situations and with limited process definition or documentation
Ability to adapt to change and pivot quickly with changing priorities
Ability to manage through influence and collaborate to achieve goals
University or College degree or post-secondary education
Knowledge of the Group Benefits or Health industry is an asset

What’s in for for you ?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more.
Flexible Benefits from the day you join to meet the needs of you and your family.
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

85,000/85 000 - 128,000/128 000

Job Category:

Project Management - Process

Posting End Date:

06/11/2026

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More about this job

Responsibilities

The Program Manager acts as a strategic partner to the VP of Canadian Shared Services, responsible for enabling the execution of strategic and operational priorities. This role involves coordinating key programs, managing business performance data, and facilitating internal communications to ensure organizational alignment.

Requirements

Candidates must be bilingual in French and English and possess significant experience in project management or relevant business functions. Strong analytical, communication, and relationship-building skills are required to influence stakeholders and drive execution in a fast-paced environment.

Skills

Program management
Strategic planning
Business management
Data analysis
Internal communications
Stakeholder management
Project management
Relationship building
Problem solving
Critical thinking
Bilingualism
Governance
Reporting
Facilitation
Operational performance

Benefits

Flexible benefits
Career development programs
Coaching
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Canadian Shared Services
Strategic Planning
Operational Priorities
Business Management
Data Analysis
Scorecards
Dashboards
Internal Communications
Governance
Project Leadership
Group Benefits
Health Industry
Bilingual
Continuous Improvement
Stakeholder Engagement
Executive Reporting
Change Management
Performance Monitoring
Strategic Alignment

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