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Added 12 mins ago
Financial Advisor - MacLeod Centre Branch, AB (Contract- March, 2027)
Scotiabank
Calgary, AB
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that…
Added 26 mins ago
Senior Product Owner, Investment Platform - Tangerine
Tangerine
Toronto, ON
Full-time
…Digital Wealth, the role owns the definition, prioritization, and delivery of capabilities that expand Tangerine’s wealth proposition and support an integrated, digital-first client and…
Added 26 mins ago
ScotiaMcLeod Investment Advisor
Scotia Wealth Management
Toronto, ON
Full-time
Learning and Development – via Scotia Academy, a virtual learning experience to upskill and develop your skills at work or from your personal device
Added 27 mins ago
Consultant, Microsoft 365 and IT Infrastructure Projects
MNP
Edmonton, AB · AB · Burlington, ON · Montreal, QC · Calgary, AB
Full-time
MNP embraces a work-from-office environment that encourages collaboration, mentorship, and continuous learning. The ideal candidate will work from one of our offices in Montreal, Edmonton,…
Added 27 mins ago
Vice President, Client Solutions- Global Transaction Banking
TD
Toronto, ON
Full-time
Promote continuous learning and skill development across transaction banking, treasury management, client management, analytics, and strategic execution disciplines.
Added 27 mins ago
Vice President, Distribution, Life and Health - TD Insurance
TD
Toronto, ON
Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 27 mins ago
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 27 mins ago
Personal Finance Advisor
Desjardins
Quebec, QC · Caisse populaire Desjardins du Piémont Laurentien
Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 27 mins ago
BMO InvestorLine Relationship Manager, Active Trading
BMO
Toronto, ON · FCP
Full-time
Provides input into the development of training support programs and tools for the entire sales force.
Added 27 mins ago
Portfolio Manager
BMO
Waterloo, ON · MARS
Full-time
In this client-focused role, you will act as a trusted advisor, managing a portfolio of business clients while identifying opportunities to deepen relationships and deliver tailored…
Added 27 mins ago
People Partner Manager, Canada Area
A.P. Moller - Maersk
Mississauga, ON
Full-time
As the People Partner Manager, Canada Area, you will serve as a trusted advisor to senior business leaders, partnering across the Canada organization to shape and deliver people strategies…
Added 27 mins ago
Director, Strategic Advisory
Bond Brand Loyalty
Toronto, ON
$135,000 to $160,000 CAD / year
…driving business growth, owning complex client portfolios, and leading high-performing teams through transformative change. Operating at a program level across multiple concurrent…
Added 27 mins ago
Paid Services Beauty Advisor - Full Time
Sephora
Winnipeg, MB
$18.3 to $21.55 CAD / hour
Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 42 mins ago
AI Adoption & Engagement Lead
Bell
Toronto, ON
In this role, you will drive and prime our enterprise enablement strategies. You will act as an internal consultant and strategic advisor, working directly with business units to analyze…
Added 42 mins ago
Senior Consultant, Infrastructure Cost & Commercial (Senior Estimator/QS)
Turner & Townsend
Toronto, ON
Full-time
Access to a range of online learning tools, and support for career development and growth
Added 42 mins ago
Services vétérinaires, Animaux de compagnie / Companion Animal Veterinary Services
Merck
Ottawa, ON · Kirkland, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Saint-Hyacinthe, QC · Sherbrooke, QC
Full-time
Added 57 mins ago
Legal Counsel
Hydrostor
Toronto, ON
$120,000 to $150,000 CAD / year
Full-time
…partnering closely with cross-functional teams to support the development, financing, construction, and operation of Hydrostor's long-duration energy storage projects around the world. This…
Added 57 mins ago
Financial Advisor - Castleridge Centre, AB
Scotiabank
Calgary, AB
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that…
Added 1 hour ago
Banking Advisor
National Bank of Canada
Laval, QC
Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 1 hour ago
Senior Analyst Individual Insurance
National Bank of Canada
Montreal, QC
Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, help you master your profession and develop new areas of…
Added 1 hour ago
Banking Advisor
National Bank of Canada
Laval, QC
Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 1 hour ago
Data Analytics & Automation Advisor (Hybrid)
Calgary Board of Education
Calgary, AB
Full-time
The Calgary Board of Education (CBE) is the largest school board in western Canada with over 144,000 students and 16,000 employees. Our mission: Each student, in keeping with their…
Added 1 hour ago
BANKING ADVISOR
National Bank of Canada
Montreal, QC · Saint-Laurent, QC
Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 1 hour ago
Senior Consultant, Infrastructure Cost & Commercial (Senior Estimator/QS)
Turner & Townsend
Toronto, ON
$125,000 to $150,000 CAD / year
Full-time
Access to a range of online learning tools, and support for career development and growth
Added 1 hour ago
Senior Advisor Taxation
National Bank of Canada
Montreal, QC
Full-time
A career as a Senior Advisor in Accounting and taxation at National Bank means participating in the transformation and having a direct impact on clients. You work in a complex sector of…

Sun Life

Resource Team Leader

Prince George, BC, Canada

Job type: Full-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Resource Team Leader

Description – Internal

Role Summary:

The Resource Team Leader (RTL) provides the necessary leadership and development for a team of high performing Financial Centre Administrators. The RTL’s goal is to enable Advisors, Advisor staff and managers, in identifying learning needs and delivering defined Sun Life requirements, tools, technology, and administrative process training, in partnership with their District Managers (DM) and aligned with Head Office Professional Development programs. This role is also accountable for the operational effectiveness of Financial Centre locations which can include, premises, technology, administrations, advisor office managements and client management processes.

Main Accountabilities:

Responsible for running the operations of the FC locations
Leads the FC resource administration team
Completes regular one on one reviews with each team member ensuring their goals and objectives reflect the needs of the company, the FC as well as the requirements of the job
Assess advisor learning needs and recommend training required to meet the needs
Enable technology adoption, working in partnership with the Distribution Digital Office and Management team
Coordinates the FC training program based on the needs of the FC
Delivers initial and on-going advisor training, prepares training schedules, arranges for presenters
Provides training on various sales support systems - topics of technology, product and procedures, through group training or one-on-one sessions.
Provides just-in-time PC trouble shooting to resolve technology problems
Provides just-in-time information on insurance products/procedures
Delivers training on compliance and market conduct topics as required
Facilities management (premises & equipment)
Oversee administrative process, operating within national policies driving efficiency and effectiveness across locations

Competencies:

Strong client relationship skills and a client centric mindset
Ability to multitask, prioritize and work in a fast paced, demanding and constantly changing environment
Sound coaching, performance managers and influencing skills
Presentation and facilitation skills with the demonstrated ability to learn and create an atmosphere to motivate others to learn
Strong influence and communication skills (written and oral)
Ability to work in a matrix environment
Committed to ongoing personal and professional development
Excellent PC Skills (Windows Operating system, Microsoft Office, Salesforce)
Ability to work independently and with all members of the FC Team

Qualifications:

University degree with 3-6 years of experience or an equivalent combination of education and experience – Degree or college diploma preferred
Experience includes coaching, leading and influencing teams, previous experience in the financial services and relationship management
Bilingual as required

Unique requirements:

The location of other Sun Life offices determines the extent of the Resource Team Lead's travel. Travel is expected to other offices, regional/ national training sessions or meetings as required.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

65,000/65 000 - 98,000/98 000

Job Category:

Sales - Distribution Support

Posting End Date:

11/10/2026

Apply About employer

More about this job

Responsibilities

The Resource Team Leader provides leadership and development for a team of Financial Centre Administrators while overseeing the operational effectiveness of the office. They are responsible for assessing advisor learning needs, delivering training programs, and ensuring compliance with company policies.

Requirements

Candidates must have a university degree or equivalent combination of education and experience, with 3-6 years of relevant professional background. Strong coaching, leadership, and technical skills in Microsoft Office and Salesforce are required for this role.

Skills

Leadership
Team development
Coaching
Performance management
Training delivery
Operational management
Technology adoption
Sales support
Compliance
Market conduct
Facilities management
Presentation skills
Communication skills
Salesforce
Microsoft Office

Benefits

Incentive plans
Performance-based bonuses

Visa sponsorship

Not detected in the job text

Keywords

Financial Centre Administrator
Operations
Leadership
Training
Coaching
Performance Management
Sales Support
Technology Adoption
Compliance
Market Conduct
Facilities Management
Salesforce
Microsoft Office
Windows Operating System
Financial Services
Relationship Management
Professional Development
Hybrid Work
Distribution Digital Office
Insurance Products

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