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Added 59 mins ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 59 mins ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 59 mins ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 59 mins ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 59 mins ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 59 mins ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 5 hours ago
HR
Software Analyst Intern (Winter 2027, 8-12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
As a Software Analyst Intern/Coop at Hitachi Rail Canada Inc., you will contribute to the development and analysis of software solutions, gaining hands-on experience in a global technology…
Added 8 hours ago
NE
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
…processes, and developing solutions using MySQL, Python, and automation. As a key project, you will develop an energy market forecasting model using real-world data, gaining practical…
Added 9 hours ago
RB
Fraud Analyst
Rogers Bank
Toronto, ON
- Full-time
The Fraud Analyst supports fraud prevention and detection through data-driven analysis, reporting, and performance monitoring. This role combines recurring reporting responsibilities with…
Added 10 hours ago
S
Senior Business Analyst, BCEHS
Sanya’k̓ula
Saanichton, BC
- Full-time
The Senior Business Analyst is responsible to lead and manage systems services projects within the BC Emergency Health Services that are provincial in nature. The Senior Business Analyst…
Added 13 hours ago
Fraud Analyst
Rogers Communications
Toronto, ON
The Fraud Analyst supports fraud prevention and detection through data-driven analysis, reporting, and performance monitoring. This role combines recurring reporting responsibilities with…
Added 14 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 14 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 14 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 14 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 14 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 14 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 1 day ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 1 day ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 1 day ago
HR
Software Analyst Intern (Winter 2027, 8-12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
As a Software Analyst Intern/Coop at Hitachi Rail Canada Inc., you will contribute to the development and analysis of software solutions, gaining hands-on experience in a global technology…
Added 1 day ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
CO
IS Business Analyst
City of Vernon, BC
BC · British Columbia, Canada
- Full-time
Analyze existing workflows, procedures, and technologies to identify inefficiencies, gaps, risks, and opportunities for automation, integration, and improvement.
Added 1 day ago
OT
Lead Financial Analyst
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…may include scenario analysis, aggregation of necessary data, development of supporting models, coordination with Business Leaders to determine assumptions, and completion of key metrics,…
Added 1 day ago
A
Management Consulting Senior Analyst (CPA Candidate)
Accenture
Ottawa, ON · Toronto, ON
- Full-time
…forefront of that change. You look for opportunities to use AI, automation, and digital tools to build better processes, create new ways of working, and solve problems differently. You are…
Added 1 day ago
R
VP of Marketing Operations
Revun
Vaughan, ON
- Internship
The platform brings together CRM, workflow automation, communications, payments, reporting, stakeholder portals, integrations, operational management, and AI-assisted tools within one…

Sun Life

Senior Risk Business Analyst

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Toronto One York, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Senior Risk Business Analyst will make a meaningful contribution to Sun Life’s Corporate Risk Operations team by combining business analysis expertise and business-facing support for the Archer Risk platform. The role will combine technical acumen, risk awareness, and diplomatic facilitation. This role will elicit, analyze, verify, and communicate business, functional, non-functional, data, and reporting requirements to support quality solutions aligned with business objectives and compliance expectations.

The successful candidate will act as a bridge between business stakeholders, data enablement partners, artificial intelligence (AI) teams, technology teams, vendors, and the Product Owner. They will support day-to-day Archer Risk operations, investigate and triage Risk user issues, coordinate platform enhancements and releases, and translate Risk business needs into clear requirements.

They will also work with the Agile technology team to convert business needs into clear requirements, user stories, data attributes, and delivery-ready backlog items while supporting Agile ceremonies and iterative delivery.

What will you do?

Act as a primary business-facing point of contact for Archer Risk
Triage Archer Risk incidents, service requests, data issues, access-related inquiries, and enhancement requests, engaging technology teams and vendors where required
Develop a detailed understanding of Archer Risk and Archer Shared applications, workflows, data structures, integrations, user roles, and supported business processes
Lead and facilitate requirement discovery sessions with stakeholders at all levels, ensuring scope, objectives, assumptions, dependencies, risks, and success criteria are understood and documented
Elicit, analyze, validate, and communicate business, functional, non-functional, data, reporting, and compliance requirements in clear language that supports quality solution delivery
Collaborate with the Product Owner to define, refine, and prioritize Agile backlog items, including epics, user stories, acceptance criteria, dependencies, business value, and release considerations
Support Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and roadmap discussions, with a focus on business readiness and value delivery
Apply Agile techniques such as user story mapping, personas, story point estimation, process mapping, and prioritization frameworks to improve stakeholder alignment and delivery quality
Translate business needs into data attributes, source-to-target mapping considerations, reporting needs, data validation expectations, and data quality requirements where applicable
Analyze business processes, systems, data flows, and operational pain points to identify opportunities for process improvement, optimization, automation, and innovation
Develop recommendations and options to address complex business challenges while balancing risk, compliance, stakeholder impact, operational feasibility, and delivery capacity
Partner with business users, peers, vendors, technology partners, and leadership teams to plan, implement, test, roll out, and support new or enhanced applications and processes
Review and/or develop high-level designs, test strategies, test plans, user documentation, training material, and rollout plans to confirm alignment with business requirements and desired outcomes
Triage business requests, gather high-level estimates or sizing input, maintain visibility into delivery priorities, and support regular huddles to track, prioritize, and allocate work effectively
Identify gaps, risks, interdependencies, and decision points; document mitigation strategies and escalate issues or decisions in a timely and structured manner.

Product Owner Support Responsibilities

Maintain and organize the delivery backlog in JIRA or equivalent tooling, ensuring items are business-ready, appropriately sequenced, and aligned to objectives
Write, review, and interpret epics, user stories, acceptance criteria, business rules, data requirements, and implementation notes for clarity and completeness
Support roadmap planning and status updates by preparing concise summaries of progress, risks, blockers, decision needs, and upcoming priorities
Help ensure backlog items reflect measurable business outcomes, customer impacts, compliance expectations, operational readiness needs, and delivery dependencies
Facilitate alignment between the Product Owner, business stakeholders, and delivery teams by clarifying expectations, challenging assumptions, and recommending practical alternatives
Create and update JIRA automation rules and AI agents to increase productivity with business stakeholders, delivery teams, and other key stakeholders
Understand and monitor budget/expense performance and reporting for variance tracking and explanations.

Risk, Data, and Technology Focus

Use deep knowledge of risk management, regulatory expectations, and operational controls to partner with business stakeholders in defining, enhancing and implementing effective risk management processes
Support application risk assessments, risk-based testing, control-related documentation, and operational readiness activities as required
Work with data enablement and technology partners to understand data lineage, database concepts, source-to-target mapping, data validation, and data quality challenges
Apply strong analytical judgment to draw conclusions from data, process evidence, stakeholder feedback, and system behavior, then communicate findings to technical and non-technical audiences
Contribute to data transformation, reporting, dashboarding, analytics, and digital solution initiatives where they support risk operations outcomes
Bring sufficient technical fluency to collaborate effectively with IT partners while keeping role accountability grounded in business analysis, risk operations, and Product Owner support.

What do you need to succeed?

5+ years of progressive experience as a Business Analyst, Business Systems Analyst, Product Owner support role, or similar role with increasing responsibility; 7+ years of related experience is preferred for data-heavy or complex delivery environments
Bachelor’s degree, college diploma, or equivalent practical experience
Demonstrated experience working in Agile environments such as Scrum, Kanban, or SAFe, including familiarity with Agile ceremonies, backlog refinement, prioritization, and iterative delivery
Hands-on ability to use JIRA or equivalent Agile delivery tools, including writing or interpreting epics, stories, acceptance criteria, and backlog status information
Experience working with cross-functional teams including business users, vendors, development, QA, project managers, data enablement, and technology partners
Strong interpersonal, facilitation, and relationship-building skills with the ability to communicate clearly across technical and business audiences
Strong analytical and problem-solving skills, including the ability to assess root causes, identify gaps, develop recommendations, and communicate practical options
Ability to adapt quickly to changing requirements, priorities, and delivery constraints while maintaining clarity, transparency, and momentum
Working knowledge of risk management, compliance expectations, operational controls, data quality, reporting, or financial services / insurance business processes is an asset
Hands-on experience providing business or application support for Archer applications including workflows, records, data reporting, and end-use support
Third-party Risk Management, Technology and Cyber Risk Management, ServiceNow, risk operations, operational risk, control management, or related enterprise risk experience
Data visualization, analytics, reporting, dashboard development, data lake, data warehouse, source-to-target mapping, SQL, or data validation experience
BA, BSA, BSC, CBAP, PMI-PBA, Agile, Scrum, Kanban, or SAFe training or certification, or demonstrated practical experience with these concepts
Experience supporting AI, automation, workflow, digital transformation, or process optimization initiatives
Experience with customer communication, stakeholder management, matrix organizations, vendors, and multi-site virtual teams.

What’s in it for you?

We’re proud to be recognized as a company with a 2026 Most Trusted Executive team by Great Place to Work® Canada
Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
A collaborative and interactive team environment
Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.
Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.

*LI-MS

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

85,000/85 000 - 128,000/128 000

Job Category:

Risk Management

Posting End Date:

14/10/2026

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More about this job

Responsibilities

The Senior Risk Business Analyst will act as a bridge between business stakeholders and technology teams to support the Archer Risk platform and operational risk processes. Responsibilities include eliciting requirements, managing the Agile backlog, and facilitating communication to ensure quality solution delivery.

Requirements

Candidates must have at least 5 years of experience in business analysis or a similar role, with a preference for 7+ years in complex delivery environments. A bachelor's degree or equivalent practical experience is required, along with demonstrated proficiency in Agile methodologies and risk management.

Skills

Business analysis
Archer Risk platform
Agile methodologies
Risk management
Data analysis
Requirement elicitation
JIRA
Stakeholder management
Process improvement
Data validation
Compliance
Operational controls
User stories
Backlog management
Technical facilitation
Reporting

Benefits

Incentive plans
Charitable giving program
Care days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Archer Risk
Agile
Scrum
Kanban
SAFe
JIRA
Risk Management
Compliance
Data Analysis
SQL
Data Lineage
Process Optimization
Automation
Artificial Intelligence
Operational Risk
Cyber Risk Management
ServiceNow
Stakeholder Management
Backlog Refinement
User Stories
Source-to-target mapping
Dashboarding
Financial Services
Insurance
Digital Transformation
CBAP
PMI-PBA
Data Quality
Workflow

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