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Added 41 mins ago
RB
Financial Security Advisor, Insurance
Royal Bank of Canada
Blainville, QC · Boucherville, QC · Brossard, QC · Drummondville, QC · Gatineau, QC · Laval, QC · Levis, QC · Longueuil, QC · Mascouche, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Rimouski, QC · Saint-Constant, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Trois-Rivières, QC · Westmount, QC
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 41 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Arnprior, ON · Carleton Place, ON · Cornwall, ON · Kingston, ON · Ottawa, ON · Pembroke, ON
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 41 mins ago
RB
Banking Advisor
Royal Bank of Canada
Chandler, QC
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
AA
Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 hour ago
MD
Appeals Officer - Revenue Tax Specialist Senior/Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Revenue Tax Specialist Senior/Principal
Added 1 hour ago
U
Finance Specialist
UPS
Mississauga, ON
- Full-time
The Finance Specialist supports financial planning, reporting, forecasting, and business decision-making through the analysis of financial and operational data. This role partners with…
Added 1 hour ago
R
Financial Security Advisor, Insurance
RBC
Blainville, QC · Boucherville, QC · Brossard, QC · Drummondville, QC · Gatineau, QC · Laval, QC · Levis, QC · Longueuil, QC · Mascouche, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Rimouski, QC · Saint-Constant, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Trois-Rivières, QC · Westmount, QC
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 1 hour ago
R
Insurance Advisor Life, Health & Wealth
RBC
Arnprior, ON · Carleton Place, ON · Cornwall, ON · Kingston, ON · Ottawa, ON · Pembroke, ON
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 2 hours ago
U
Finance Specialist
UPS
Mississauga, ON
- Full-time
The Finance Specialist supports financial planning, reporting, forecasting, and business decision-making through the analysis of financial and operational data. This role partners with…
Added 2 hours ago
C
Ingénieur de données senior
CGI
Montreal, QC
- Full-time
The Data Engineer Senior acts as a specialist in the design, development, integration and optimisation of data solutions. They contribute to the implementation of pipelines, integration…
Added 2 hours ago
C
Senior Site Reliability Specialist (SRE) – Equity Trading Platform
CGI
Montreal, QC
- Full-time
We’re looking for a Senior Site Reliability Engineer to join our Montréal team. You’ll deploy, support, and improve the Equity platform across the Americas, helping provide the best…
Added 2 hours ago
C
BI Analyst / Data Analyst
CGI
Montreal, QC
- Full-time
The BI analyst / data analyst acts as a specialist at the intersection of business needs, operational processes, data and analytical solutions.
Added 2 hours ago
C
Analyste de conformité LBA/FT
CGI
Montreal, QC
- Full-time
Support the application of internal policies and procedures to ensure compliance with the PCMLTFA, applicable FINTRAC requirements, and other relevant regulatory provisions.
Added 3 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
Charlottetown, PE
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 3 hours ago
T-
Teacher Documentalist / Enseignant-e documentaliste (2027-2028)
TFS - Canada’s International School (Toronto French School)
Toronto, ON
- Full-time
You will support the Learning Forum with related administrative duties.
Added 3 hours ago
A
Spécialiste Qualité Fournisseurs
Actalent
Laval, QC
- $40 to $55 CAD / hour
- Contract
Added 3 hours ago
VM
Canadian Immigration Specialist / RCIC
Visa Master Canada (VMC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Canadian Immigration Specialist / RCIC (2–5 Years Hands-On Experience)
Added 3 hours ago
A
ILS Specialist
Actalent
North Vancouver, BC
- $35 CAD / hour
- Contract
Job Title: Integrated Logistics Support Specialist
Added 3 hours ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
Added 3 hours ago
A
Spécialiste Du Contrôle De Qualité
Actalent
Quebec, QC
- $40 to $48 CAD / hour
- Full-time
Manage non-conformities and support corrective actions.
Added 3 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 hours ago
DB
Alterations Specialist
David's Bridal
Cambridge, ON
- $21.55 to $23.9 CAD / hour
- Full-time
Maintain store-standards to support a flawless shopping experience.
Added 3 hours ago
R&
Bilingual (Eng/Fr) Accounts Payable & Accounts Receivable Specialist
Robertson & Company Ltd.
Montreal, QC
- Contract
Prime Hires is seeking a skilled AR/AP Clerk to join our client in support of an existing vacancy.

Sun Life

Service Specialist

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Toronto One York, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Do you thrive in a fast-paced environment? Do you enjoy supporting multiple high-touch clients?

We are looking for an experienced Service Specialist to join SunSolutions & National Accounts within Group Benefits, Business Development. In this role, you will be responsible for servicing a block of business as well as participating in the acquisition and installation of new business. This role will report to the Service Manager, Business Development.

What will you do?

Arrange service calls with clients and meet to discuss and proactively promote Sunlife group benefit products & services
Prepare for and deliver plan member education sessions and benefit fairs
Train and update Plan Administrators and Advisors on our E-Services and our Administrative Practices
Participate in finalist presentations
Provide on-going support to Plan Administrators and Plan Advisors by actively finding solutions to issues, and share ideas with team members that could improve service delivery and processes
Understand client wants and needs and take action to meet and exceed them
Work closely with Implementation Team and new clients during the implementation process to successfully install new business
Meet with new clients to gather data critical to installation of new business
Prepare revisions for plan design changes and implement new plan design changes
Manage target dates with clients and Advisors with respect to plan design changes
Actively participate in Training, Monthly Service Representative meetings, Educational training on new product offering and various process update
Actively participates in huddles & team meetings and shares learnings in a constructive manner.

What do you need to succeed?

Minimum of 3 years experience / Strong knowledge of Group Benefits with an understanding of products, processes and distribution
3 to 5 years relevant work experience in a service-related role
Post-secondary education
Client empathy and commitment to providing an excellent service and Client experience
Ability to build strong working relationships
Ability to work independently and as part of a high functioning team
Strong analytical and problem solving abilities
Proven ability to meet goals, manage high volumes of work and work collaboratively within the team, and across multiple teams
Excellent oral and written communication skills
Proficient in technological systems such as Word, Excel, PowerPoint etc.
Strong time management and organizational skills
Ability to manage deadlines and to work using influence and negotiation
Strong conflict management skills

Unique requirements:

Valid drivers license
Some travel will be required in this role
There may be times when additional work beyond the normal work day is required

What’s in it for you?

We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada
Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
Flexible Benefits from the day you join to meet the needs of you and your family.
Pension, stock and savings programs to help build and enhance your future financial security.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

65,000/65 000 - 98,000/98 000

Job Category:

Sales - Client Relationship Management

Posting End Date:

16/11/2026

Apply About employer

More about this job

Responsibilities

Service a portfolio of group benefits clients, proactively address client and plan administrator needs, and deliver education and training on products, services, and administrative practices. Support new business acquisition and implementation, manage plan design changes and deadlines, and collaborate with clients, advisors, and internal teams to improve service delivery.

Requirements

Requires at least three years of experience and strong knowledge of group benefits, along with relevant service experience and post-secondary education. Candidates should demonstrate excellent communication, analytical, organizational, relationship-building, and problem-solving abilities, be proficient with Microsoft Office tools, hold a valid driver's license, and be willing to travel and occasionally work beyond normal hours.

Skills

Group Benefits Knowledge
Client Service
Communication
Analytical Thinking
Problem Solving
Relationship Building
Teamwork
Time Management
Organization
Conflict Management
Negotiation
Influencing
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Benefits

Flexible Benefits
Pension
Stock Programs
Savings Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Business Development
Client Service
Plan Administration
Plan Advisors
Plan Member Education
Benefit Fairs
E-Services
Administrative Practices
Finalist Presentations
New Business Acquisition
Business Implementation
Plan Design Changes
Service Delivery
Process Improvement
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Conflict Management
Negotiation
Client Experience

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