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Added 25 mins ago
NA
Highly Specialised Cardiac Physiologist - Cardiology B7
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…Hub. The role offers opportunities to work across a range of specialist services, participate in research echocardiography and contribute to service development. Specialist training and…
Added 40 mins ago
NS
Highly Specialised Cardiac Physiologist - Cardiology B7
NHS Scotland
Saskatoon, SK
- Full-time
…Hub. The role offers opportunities to work across a range of specialist services, participate in research echocardiography and contribute to service development. Specialist training and…
Added 40 mins ago
NA
Locum Consultant Physician in Respiratory Medicine with an Interest in Long-Term Ventilation and Medical High-Dependency
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…practise. Those trained in the UK should have evidence of higher specialist training leading to CCT in Respiratory and General Internal Medicine or eligibility for specialist registration…
Added 40 mins ago
NS
Locum Consultant Physician in Respiratory Medicine with an Interest in Long-Term Ventilation and Medical High-Dependency
NHS Scotland
Saskatoon, SK
- Contract
…practise. Those trained in the UK should have evidence of higher specialist training leading to CCT in Respiratory and General Internal Medicine or eligibility for specialist registration…
Added 40 mins ago
NS
Specialist Dietitian (Neurosciences) - Adult Acute Dietetic
NHS Scotland
Saskatoon, SK
- Full-time
The INS is a regional tertiary referral centre providing specialist neurosciences services for patients across the West of Scotland. The post holder will provide nutritional care across a…
Added 40 mins ago
NA
Specialist Dietitian (Neurosciences) - Adult Acute Dietetic
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
The INS is a regional tertiary referral centre providing specialist neurosciences services for patients across the West of Scotland. The post holder will provide nutritional care across a…
Added 40 mins ago
NA
Team Lead Charge Nurse/ODP - TACC
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…following interview and during the pre-employment verification process. Applicants must state their current right to work in their…
Added 40 mins ago
NS
Staff Nurse - Critical Care
NHS Scotland
Saskatoon, SK
- Full-time
…life-threatening conditions. This role offers the opportunity to develop specialist critical care skills while supporting patients and families through some of their most challenging…
Added 40 mins ago
NS
Team Lead Charge Nurse/ODP - TACC
NHS Scotland
Saskatoon, SK
- Full-time
…following interview and during the pre-employment verification process. Applicants must state their current right to work in their…
Added 40 mins ago
NS
Liver Clinical Nurse Specialist - Gastroenterology
NHS Scotland
Saskatoon, SK
- Full-time
…following interview and during the pre-employment verification process. Applicants must state their current right to work in their…
Added 40 mins ago
NA
Staff Nurse - Critical Care
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…life-threatening conditions. This role offers the opportunity to develop specialist critical care skills while supporting patients and families through some of their most challenging…
Added 40 mins ago
NA
Staff Nurse - Surgery/ENT
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…person-centred care to patients with a range of surgical and specialist ENT needs. You will be responsible for assessing patient care needs, developing and evaluating care plans, and…
Added 40 mins ago
NS
Staff Nurse - Surgery/ENT
NHS Scotland
Saskatoon, SK
- Full-time
…person-centred care to patients with a range of surgical and specialist ENT needs. You will be responsible for assessing patient care needs, developing and evaluating care plans, and…
Added 40 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Hospital to Home Department is currently seeking a Permanent Full-Time Clinical Nurse Specialist Navigator to join their healthcare team.
Added 40 mins ago
NA
Liver Clinical Nurse Specialist - Gastroenterology
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…following interview and during the pre-employment verification process. Applicants must state their current right to work in their…
Added 55 mins ago
SC
Senior Electrification Manager – Construction
SYSTRA Canada
Toronto, ON
- Full-time
Drive effective utilisation of specialist OCS installation equipment, engineering trains and road-rail vehicles.
Added 55 mins ago
NF
Business Development Representative
NES Fircroft
Calgary, AB
- Full-time
Opportunity Identification: Identify businesses that are expanding, hiring contractors or may benefit from NES Fircroft’s specialist staffing solutions.
Added 1 hour ago
KR
Junior Accounts Payable Specialist
Kassen Recruitment
Bolton, ON
- $75,000 to $77,000 CAD / year
- Full-time
A leading organization in the construction and project services industry is seeking an Accounts Payable Specialist to join its finance team. This role is ideal for a detail-oriented…
Added 1 hour ago
BT
Designated Professional
Baker Tilly Canada
North Bay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Bromont, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
NB
Senior Director Communications Transformation
National Bank of Canada
Montreal, QC
- Full-time
Within the Corporate Communications department, you are part of a team of 30 specialist and you will report to the Vice-President, Culture, Community and Voice of the Organization. Our team…
Added 1 hour ago
NB
Senior Analyst - Capital Market Reconciliation
National Bank of Canada
Montreal, QC
- Full-time
…Markets Operations team at National Bank means acting as a specialist in reconciliations, payments investigations, and operational controls. In this role, you will have a direct impact on…
Added 1 hour ago
YR
Business Systems and Data Specialist (Business Systems Support Specialist)
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
…to analyze operational system data, spatial data and other process models data to identify patterns, to understand and provide insights into client and program operational behaviours using…
Added 2 hours ago
W
Associate - Economic Substance
Waystone
Waterloo, ON
- Full-time
…With over 25 years’ experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and…

Sun Life

Service Specialist

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Do you thrive in a fast-paced environment? Do you enjoy supporting multiple high-touch clients?

We are looking for an experienced Service Specialist to join SunSolutions & National Accounts within Group Benefits, Business Development. In this role, you will be responsible for servicing a block of business as well as participating in the acquisition and installation of new business. This role will report to the Service Manager, Business Development.

What will you do:

Arrange service calls with clients and meet to discuss and proactively promote Sunlife group benefit products & services
Prepare for and deliver plan member education sessions and benefit fairs
Train and update Plan Administrators and Advisors on our E-Services and our Administrative Practices
Participate in finalist presentations
Provide on-going support to Plan Administrators and Plan Advisors by actively finding solutions to issues, and share ideas with team members that could improve service delivery and processes
Understand client wants and needs and take action to meet and exceed them
Work closely with Implementation Team and new clients during the implementation process to successfully install new business
Meet with new clients to gather data critical to installation of new business
Prepare revisions for plan design changes and implement new plan design changes
Manage target dates with clients and Advisors with respect to plan design changes
Actively participate in Training, Monthly Service Representative meetings, Educational training on new product offering and various process update
Actively participates in huddles & team meetings and shares learnings in a constructive manner.

What do you need to succeed:

Minimum of 2 years experience / Strong knowledge of Group Benefits with an understanding of products, processes and distribution
3 to 5 years relevant work experience in a service-related role
Post-secondary education
Client empathy and commitment to providing an excellent service and Client experience
Ability to build strong working relationships
Ability to work independently and as part of a high functioning team
Strong analytical and problem solving abilities
Proven ability to meet goals, manage high volumes of work and work collaboratively within the team, and across multiple teams
Excellent oral and written communication skills
Proficient in technological systems such as Word, Excel, PowerPoint etc.
Strong time management and organizational skills
Ability to manage deadlines and to work using influence and negotiation
Strong conflict management skills

Specific requirements:

Valid drivers license
Some travel will be required in this role
There may be times when additional work beyond the normal work day is required

Why join Sun Life:

Being a member of the Sunlife family, a group of people united by our Purpose: to help Clients and Employees build lifetime financial security and lead healthier lives
A friendly, collaborative and inclusive culture
A collaborative and interactive team environment
Being part of our journey in developing the next greatest digital experience
Working together, sharing common values and encouraging growth & achievement

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

62,000/62 000 - 93,000/93 000

Job Category:

Sales - Client Relationship Management

Posting End Date:

19/11/2026

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More about this job

Responsibilities

The Service Specialist is responsible for servicing a block of business, participating in the acquisition of new business, and managing plan design changes. They will also conduct plan member education sessions, train plan administrators, and provide ongoing support to clients and advisors.

Requirements

Candidates must have 3 to 5 years of relevant service-related experience, including at least 2 years of experience with Group Benefits. A post-secondary education and a valid driver's license are also required for this role.

Skills

Group benefits
Problem solving
Analytical skills
Communication skills
Time management
Negotiation
Conflict management
Presentation skills
Training
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Business development
Account management

Benefits

Incentive plans
Sales incentive plans
Inclusive culture
Collaborative environment

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Business Development
Client Relations
Plan Administration
E-Services
Implementation
Account Management
Financial Security
Hybrid Work
Data Analysis
Conflict Resolution
Negotiation
Training
Education Sessions
Benefit Fairs
Microsoft Office
Word
Excel
PowerPoint

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